User Guide 1.0
11
www.discmakers.com/techsupport
• Do NOT remove any drive that has blinking green light
When a drive is in a process, the green LED light located above the writer tray will be flashing.
Never remove any drive with blinking green LED light. This may very likely damage the drive
itself, cause data loss, or damage the system hardware circuit.
•
Do noT use USB converters with USB duplicators
USB converters allow compatibility among different types of flash cards such as CompactFlash,
MemoryStick, and so on. The quality and stability of each USB converter in the market is very
different. A poor quality USB converter may cause damage to the duplicator and/or USB
drives/ SD cards. The performance and the quality of duplication are also affected.
VI.
Basic Troubleshooting
1.
Power does not turn on or unit receives no power
a. Check power cord and outlet to make sure power connections are secured.
b. Check voltage switch on the back of the duplicator to make sure power supply
is set for correct outlet rating.
c. Test with another power cord (same as a PC power cord) to eliminate cable failure.
2.
Source drive cannot be read
a. Check the source drive. The source drive may be with error(s) or contain corrupted file(s)
that can make duplication difficult or impossible.
b. Turn off the function Analyze Source to avoid unrecognizable file system that could interfere
with the duplicator’s process.
3.
Machine locks up during the copy process
a. Hold down the ESC button to abort the copy process.
The copy process will cancel and menu goes back to the last function executed.
b. If the button cancel does not work, power cycle the unit (power the unit off,
leave off for five seconds and power the unit back on).
c. Change the source drive. A source drive with error(s) or of poor quality may cause
duplication to lock up at particular points during the copy process.
4.
Button(s) do not function on the unit.
a. The duplicator may be busy. Buttons pressed while the duplicator is processing
will not perform functions unless otherwise specified.
b. Possible faulty button. Contact your technical support department for further information.
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Reflex
Flash
