Dish Network 138410, User Manual

Page 1: ...er This product like almost any other high tech product is subject to bugs and hence EchoStar CANNOT AND DOES NOT GUARANTEE OR WARRANT THAT ALL FEATURES SUCH AS PARENTAL CONTROL WILL WORK AS INTENDED...

Page 2: ...The Remote Control 15 Remote Control Settings 17 UHF Remote Control Antenna 18 Installing the Receiver 20 Connecting Your Receiver to a Phone Line 24 Initial Set Up for Off Air Broadcasts or Cable 25...

Page 3: ...63 Control Other Devices with the Remote 64 Teaching Another Remote 72 Resetting the Receiver to Factory Defaults 73 Troubleshooting Tools 74 QAM Installations 76 Chapter 4 Reference 77 Troubleshootin...

Page 4: ...y If the provided plug does not fit into your outlet consult an electrician for replacement of the obsolete outlet 10 Protect the power cord from being walked on or pinched particularly at plugs conve...

Page 5: ...is can result in a risk of fire or electrical shock Never insert objects of any kind into the receiver through openings as the objects may touch dangerous voltage points or short out parts This could...

Page 6: ...be installed by a professional technician For a professional installation please call the Customer Service Center at 1 800 333 DISH 3474 If you install the system yourself use the instructions in Cha...

Page 7: ...Receiver To enjoy viewing high definition programming at its highest resolution and quality your DISH Network HD satellite receiver must be connected to an HDTV set or monitor and displayed in a high...

Page 8: ...you order programming 3 Press the SYSTEM INFO button on the receiver s front panel to display the System Info screen Note The screen shown here is just an example You will see numbers and information...

Page 9: ...formation on programs Press GUIDE When the Program Guide opens use the UP or DOWN ARROW to view information on other channels High light a program in the Program Guide and then press SELECT OK to watc...

Page 10: ...e information about these and other features 1 Press the remote control MENU button to open the Main Menu 2 Press the 1 button to select the Program Guide option on the Main Menu This opens the Progra...

Page 11: ...ct the Search function to find programs by name or by key words within the text of the event information in the program guide 5 Press the MENU button to go back to the Main Menu 6 Press the 4 button t...

Page 12: ...channel by channel basis You can even lock PPV hide adult programming channels or hide all locked channels from being visible in the program guide by selecting options within this menu 9 Press MENU t...

Page 13: ...r creating and changing timers used to trigger automatic channel changes reminders or VCR recordings 13 Press MENU to go back to the Main Menu 14 Press the 8 button to select Customer Service Use this...

Page 14: ...aligned over one place on the surface of the Earth Once the satellite dish is aimed at the satellite the dish does not have to move to follow it Satellite Signal Quality Rain and Snow Fade Heavy rain...

Page 15: ...the beginning of the spring and the beginning of the autumn and lasts only a few minutes During these brief periods you will not be able to see programs on DISH Network When the sun has moved from be...

Page 16: ...rogram you are watching or when you have the Program Guide Browse Banner or Themes list open Menu Button Press the MENU button to open the Main Menu Arrow Buttons Use ARROWS to navigate and select men...

Page 17: ...ram Guide and other system information remains current Mode Lights These lights indicate that the receiver is on and operating in either SATELLITE mode or OFF AIR mode The SATELLITE mode light is blue...

Page 18: ...you must still connect the audio with the RCA AUDIO OUTPUTS or the AUDIO DIGITAL OUTPUT YPbPr Component Connectors This connection provides another high quality video output for high definition viewi...

Page 19: ...8VSB TV Antenna Cable In This input connection receives programming signals from either local off air broadcasters in both analog and digital broadcast formats or a cable TV system Use a coaxial cable...

Page 20: ...tellite receiver TV VCR and any other one piece of A V equipment such as a DVD player and home theater equipment If you are installing or re installing your receiver you will need to follow the setup...

Page 21: ...rbon zinc Don t mix batteries of different kinds Alkaline batteries last longer than carbon zinc 1 Press down on the top of the battery cover and slide the cover off 2 Take out all of the old batterie...

Page 22: ...about three seconds until all of the mode buttons light up and then let go of the SAT button 3 Use the NUMBER PAD buttons to enter any number between 1 and 16 but not the one you wrote in step 1 Writ...

Page 23: ...because the off air antenna can interfere with the UHF remote control antenna If your UHF Pro Remote Control isn t working very well from far away you may be experiencing interference from objects nea...

Page 24: ...ll a 10 dB attenuator This will help keep out stray UHF signals but also reduces how far away you can use the remote control The attenuator is not supplied with this receiver 1 Remove the UHF antenna...

Page 25: ...RCA AUDIO OUTPUTS and the HDTV audio inputs that go with the DVI input on your TV or monitor 3 Turn on your receiver and TV 4 Consult your HDTV User s Guide then set your HDTV to display from the DVI...

Page 26: ...iver If you are installing a dish antenna system for the first time either call DISH Network at 1 800 333 DISH 3474 or see the instructions that came with the dish Otherwise if you already have a dish...

Page 27: ...on the screen If you do not see this screen open the Main Menu by pressing MENU followed by 6 1 1 on the remote 4 Select Check Switch An Attention screen will open Select Check to run Check Switch Wh...

Page 28: ...ogramming use the following steps to select the desired HDTV format 1 Consult your HDTV user s guide for the HD format that the TV supports 1080i 720p or 480p If required set up the HDTV to display in...

Page 29: ...also set up the receiver for your telephone system touchtone or rotary pulse and set a telephone number prefix if you need a prefix to make an outside call 1 Display the Installation and Setup menu p...

Page 30: ...or the Browse Banner in much the same way as you would satellite channels Connect an external VHF UHF off air antenna or analog cable TV source to the 8VSB TV ANTENNA CABLE port Peel off the black st...

Page 31: ...r for the channel you want to add You must enter two digits For single digit numbers place a zero in front of it Note The Transmit Channel number and the broadcast Channel Number are not necessarily t...

Page 32: ...or the BACK option to correct a letter When you are done entering the channel name select the Save option This opens the Local Channel Setup menu again 5 Repeat steps 3 through 5 if you want to add an...

Page 33: ...f you do not want to assign the channel to a broadcast network 5 To edit the name of the channel select the Save option This opens the Edit Local Channel Name menu 6 Highlight a letter and press the S...

Page 34: ...age at www antennaweb org This website provides recommendations for antenna types and pointing directions About Off Air TV Broadcasts Off air TV signals are broadcast from stations on the ground while...

Page 35: ...antenna you use the greater its range and the better its reception will be The Consumer Electronics Association maintains a website www antennaweb org that you can visit for help in choosing an antenn...

Page 36: ...ss the blank POWER button to turn the receiver on or off Press the TV POWER button to turn the TV on and off even when the remote control is in SAT mode Mute Button Press this button to turn off the T...

Page 37: ...ner is open press the RIGHT or LEFT ARROW button to obtain information on the next program that will be on that channel When a menu offers a list of choices press the UP or DOWN ARROW button to see mo...

Page 38: ...e to control the VCR See Control Other Devices with the Remote in Chapter 3 Number Pad Buttons When watching a program or with the Program Guide open use these buttons to enter a channel number to cha...

Page 39: ...te control has been set up to control the TV and or VCR if connected Note You may need to press the RECOVER button up to 30 times to recover your satellite TV video 1 Press and hold the RECOVER button...

Page 40: ...its features such as setting locks choosing a program or creating a Favorites List Opening the Menus You can open the menus in either of two ways Press MENU to open the Main Menu then select any of t...

Page 41: ...you select another choice your previous choice is deselected A multiple choice list allows you to select more than one choice at one time If you select another choice your previous choice s stays sel...

Page 42: ...GHT UP and DOWN arrows to navigate around the keyboard Select the characters you want Using the Number Pad Use the letters above the NUMBER PAD on the remote control while the highlight is in the fiel...

Page 43: ...shows that you have not subscribed to that channel You cannot tune in to this channel A yellow background behind a channel is for digital off air channels The Program Guide shows programs that are on...

Page 44: ...nnels 3 Press the INFO button for more information about the highlighted program Press the CANCEL button to return to the Program Guide 4 Press the SELECT OK button to change to the new channel 5 You...

Page 45: ...ching at the top and Browse Banner information at the bottom of the TV screen Press the UP or DOWN ARROW to see what programs are playing on the channels above or below the one you are viewing Informa...

Page 46: ...wse Banner displays programs that are on now If you press the RIGHT ARROW it will display information on the program that is on next on the same channel It does not display information for any other p...

Page 47: ...it Using Themes and Search The Themes and Search feature of your receiver makes it easy to find programs to watch This menu allows you to search for programming by themes movies sports etc or by key...

Page 48: ...our selection and highlight the desired program in the program list 5 Press the SELECT OK button to watch the program Note If the program you highlighted is on some time in the future the receiver wil...

Page 49: ...must be grouped into no more than four lists When you make a Favorites List active the Program Guide displays only the channels in that list Also the receiver skips channels that are not on the list...

Page 50: ...ber or select the PAGE UP or PAGE DOWN option to move quickly through the list 6 Press the SELECT OK button to add the highlighted channel to the Favorites List A check mark appears next to the channe...

Page 51: ...an automatic event timer for a program listed with start and stop times in the Program Guide A manual event timer lets you set custom start and stop times for a timer Note If you want to have the Eve...

Page 52: ...isplays a small blinking clock symbol on the TV screen This symbol disappears when the program begins While the symbol is displayed you may do either one of the following Press the remote control CANC...

Page 53: ...e Create option The receiver displays the Create Timer screen 4 Select a Timer Type option 5 Select a Timer Frequency option 6 Select a channel Highlight a channel using the UP or DOWN ARROW button Th...

Page 54: ...ent timer select the Create option again Note You cannot set a manual event timer for a Pay Per View event Quick Record You can quickly create a one time VCR Event Timer by doing the following 1 Highl...

Page 55: ...it almost any feature of an event timer You can edit both automatic and manual event timers Editing an automatic event timer converts the timer to a manual event timer that operates at the times you s...

Page 56: ...he Date 9 Select the Create Timer option 10 To edit another event timer either highlight that timer and select the Edit option again or if you do not want to edit another event timer press the CANCEL...

Page 57: ...ring the time that the timer was active If the receiver is off at the time a Reminder Event Timer is scheduled to operate the timer will turn the receiver on and tune it to the channel you last watche...

Page 58: ...5 Enter the first 3 digit code number from the table using the NUMBER PAD buttons 6 Make sure the VCR is turned on Insert a video tape 7 Select Test The receiver displays a message warning you to make...

Page 59: ...ssword you can access the locked item or open the System Locks menu If you exit a locked item or close the System Locks menu you must enter the password again to access the item or open the menu again...

Page 60: ...all objectionable material is screened out Like all other locks these locks are only in effect when the receiver is locked You can lock any program including Pay Per View programs The locks built into...

Page 61: ...hlight the code and press SELECT OK 7 Select the Save option to save the changes 8 If the receiver is not locked you must lock it to put the locks you just created into effect Creating or Changing Cha...

Page 62: ...lock keeps anyone from changing the channel using the front panel buttons but it does not lock the remote control buttons To lock the receiver front panel buttons do the following 1 Press the MENU bu...

Page 63: ...g adult channels It keeps anyone from choosing such channels by using the UP or DOWN ARROW buttons or the remote control NUMBER PAD buttons To hide adult channels do the following 1 Press MENU and the...

Page 64: ...emorize the new password From now on you must enter this password to lock or unlock the receiver Using Caller ID Caller ID displays on your TV the names or phone numbers of people as they call you if...

Page 65: ...will see a different Caller ID popup screen To Turn the Caller ID On and Off 1 Press MENU 2 Select the System Setup option 3 Select the Installation option 4 Select the Caller ID option The following...

Page 66: ...Note Digital audio formats are controlled by the programmer Not all modes are supported on all programs Note Some satellite HD programs feature Dolby Digital audio even though the Program Guide does n...

Page 67: ...ormat while watching TV Press the PAGE UP button on the remote to change through the available options on the HD output Press the PAGE DOWN button on the remote to change through the available options...

Page 68: ...SH Network locals at the broadcast channel number Off Air Antenna Locals to display the local analog channels from your off air antenna at the broadcast channel number Your subscribed DISH Network loc...

Page 69: ...ode button flashes once to show you ve set the remote to that mode Limited Mode You can program your remote control in Limited Mode to keep from accidentally changing the channel on your TV or VCR Whe...

Page 70: ...d TV or 1 for a second VCR or 2 for a tuner or amplifier This step is for programming which kind of device that should be programmed in AUX mode If you re not programming in AUX mode continue to step...

Page 71: ...tton for a TV until all of the other mode buttons light When you let go the TV mode light will flash 3 For AUX mode only Press 0 for a second TV or 1 for a VCR or DVD player or 2 for a tuner or amplif...

Page 72: ...il all of the other mode buttons light When you let go TV will flash 2 Press the POUND button twice Watch the mode light to determine your code The mode button flashes the number for each digit of the...

Page 73: ...ng those options Power Button Press the TV POWER button to turn the television ON or OFF Mute Button Press the MUTE button to turn off the sound Press the button again to restore the sound Volume Butt...

Page 74: ...utton to set the remote to VCR mode The VCR mode button s back light turns ON to show that the remote is set to VCR mode Make sure to keep the remote in VCR mode to use the buttons as described in thi...

Page 75: ...r channels only Number Pad Buttons VCR Use these buttons to enter channel numbers DVD Use these buttons to enter menu numbers Control a Tuner or Amplifier Some of the features described below may not...

Page 76: ...e remote to control a TV the MUTE and VOLUME buttons control the TV volume However if you want to use the AUX mode to control a tuner or amplifier and the device has a volume setting you can set up th...

Page 77: ...ther remote Note Although most learning remotes are compatible with the Teach Remote option featured in your DISH Network receiver there may be a few that are not Consult your universal learning remot...

Page 78: ...lowing methods Press any front panel button on your receiver Leave the receiver alone for at least three minutes 8 The receiver again displays the blank System Diagnostic Tests screen You can cancel o...

Page 79: ...hold the front panel POWER button four to six seconds 2 Let go of the front panel POWER button It will take a few minutes for your receiver to reset and come back on When you reset your receiver your...

Page 80: ...screens when you call DISH Network Even though there are items that can be changed only change them when specifically directed by a Customer Service Representative 1 Press MENU 2 Select System Setup...

Page 81: ...ng your television signal is transmitted to you through master multiplexing distribution equipment located in a central area in your dwelling complex This distribution equipment is owned and maintaine...

Page 82: ...tion in the following tables that relates to the problem Read the What s Happening column until you find the problem Read the information in the Possible Reason column Try each of the suggested soluti...

Page 83: ...5 The receiver may not yet have been electronically linked with the Smart Card via the satellite signal The satellite dish may have moved so that it is no longer picking up the satellite signal The ca...

Page 84: ...r for help 026 The receiver may have temporarily lost the satellite signal Wait a few minutes to see if the message is removed Make sure that all required cables are in place and check that all cable...

Page 85: ...ck switch Make sure cables are rated for 2150 MHz Rerun check switch Remove the DISH Pro Adapter this device is only for non DISH Pro receivers Rerun check switch Remove any non DISH Pro switches LNBs...

Page 86: ...amaged to use call the Service Center to order a replacement When you press a button on the remote control the receiver does not do what you expect The remote control may be missing batteries the batt...

Page 87: ...ou must buy a channel before you can tune the receiver to it If you want to buy a channel call the Customer Service Center at 1 800 333 DISH 3474 You try to display future programs in the Program Guid...

Page 88: ...d the number for a channel that you have not bought the receiver will change to the channel and allow you to buy the channel or display a message If a Favorite List other than All Chan is applied the...

Page 89: ...ancel an order for a Pay Per View program whether it was just ordered or ordered earlier Your setup includes more than one receiver You order a Pay Per View program but it does not appear via all of t...

Page 90: ...vent Timer Remember that a Reminder Event Timer just reminds you that the program is about to start An Auto Tune Event Timer reminds you and tunes the receiver to the channel of the program You set up...

Page 91: ...652 654 659 661 663 665 667 668 670 673 676 681 690 691 698 701 715 716 725 728 742 Goldstar 505 523 526 545 546 566 573 652 653 654 655 656 658 659 660 664 665 670 671 678 693 730 747 Gradiente 660 6...

Page 92: ...667 668 670 681 691 698 701 708 715 716 725 742 749 Realistic 590 645 Runco 501 Sampo 506 519 652 654 658 663 664 665 698 730 746 Samsung 505 506 516 523 526 566 573 612 627 647 652 653 654 655 656 65...

Page 93: ...676 Magnasonic 685 687 Magnavox 527 533 554 556 678 679 684 685 Marantz 554 556 581 585 592 594 600 602 674 677 678 683 Matsushita 678 Memorex 507 533 549 554 566 581 585 588 608 675 676 678 686 687...

Page 94: ...er 659 Funai 658 GE 702 703 Go Video 692 693 GPX 704 Hitachi 632 635 660 705 706 707 JVC 636 689 708 711 Konka 637 638 753 Koss 745 Magnavox 626 661 Memorex 709 Mintek 710 Mitsubishi 629 NAD 701 Norce...

Page 95: ...or AUX press 1 before entering the DVD code Proton 654 705 Quasar 652 742 746 Radio Shack 744 RCA 635 638 704 727 Sansui 753 Sanyo 741 Sharp 712 713 714 715 749 Sherwood 646 670 736 738 744 Sony 639...

Page 96: ...in materials or workmanship for the remaining part of the original warranty period Note Parts means items included in this package which may include the satellite dish assembly receiver LNBF remote co...

Page 97: ...ther your customer account number the receiver conditional access number or the receiver model number ready Display the Important System Information menu to find these numbers 2 A Customer Service Rep...

Page 98: ...or credit card will be charged the market price of the replacement Post Receipt Exchange Program You may choose to ship the equipment to us at your cost To provide faster service upon receipt of your...

Page 99: ...om DISH Network is a trademark of EchoStar Satellite Corporation 1 THE DISH NETWORK SERVICE A Services Defined DISH Network offers a wide variety of video and audio programming and other services and...

Page 100: ...tional receiver would be authorized to receive the same Services as your initial receiver DISH Network will charge you a reduced monthly fee Additional Receiver Authorization Fee for each additional r...

Page 101: ...your Services Deposits will not be held segregated from other funds and shall not earn or accrue interest C If you at any time fail neglect or refuse to make timely payments hereunder or if a petition...

Page 102: ...firmation that you have received the Services or any part of the Services without paying for them or iii you otherwise violate the terms of this Agreement D If your Service is cancelled for any reason...

Page 103: ...ot more than three 3 business days after such removal to avoid liability for payment for unauthorized use of the DISH Network Equipment You will not be liable for unauthorized use after we have receiv...

Page 104: ...unt you agree to provide us with the physical street address where the Equipment will be located A post office box does not constitute a physical address and is not sufficient to meet this requirement...

Page 105: ...is number must be provided to the telephone company The REN is used to determine the number of devices that may be connected to a telephone line Excessive RENs on a telephone line may result in the de...

Page 106: ...rference that may cause undesired operation Modifying this receiver may void your authority to use the equipment This equipment has been tested and found to comply with the limits for a Class B digita...

Page 107: ...Appendix Page 118 Notes...

Page 108: ...avorite List 45 Making a Favorite List Active 45 Using Favorite Lists 44 Front Panel Receiver 11 H Highlighting a Choice in a Menu List 36 Highlighting a Menu Option 35 I Installing a Receiver in an E...

Page 109: ...m in the Program Guide 39 Service Customer 77 Setting Up the Receiver and VCR to Use a VCR Event Timer 52 Setting up the Remote to Control Other Devices 64 Setting Up to Receive Off Air Broadcasts or...

Page 110: ...on if you call the Service Center To get the Conditional Access Numbers display the Important System Information menu see Ordering Your Program Packages Purchase Location Name Purchase Location Teleph...