Troubleshooting
13
Getting More Help
5.
You may want to check with your Internet Service Provider (ISP)
regarding Fair Access Policy (FAP) before using all your receiver’s
Internet features. Some of these features may exceed usage limits.
Caller ID issues
1.
If the Caller ID feature is not working, verify that you are currently
subscribed to the Caller ID service from your phone service provider.
2.
Verify that your active telephone line is connected securely to the phone
jack on the back of your satellite receiver using No. 26 or larger
telecommunication line cord.
3.
Check that you have the feature enabled on your receiver by pressing
the MENU button on your remote, selecting the
Settings
tile, scrolling
down, and then selecting
Caller ID Settings
.
Telephone issues
1.
If you hear clicks or no dial tone when trying to make a voice call, the
satellite receiver may have been trying to send Pay-Per-View purchase
information to DISH Network. The receiver will hang up automatically if
it finds the telephone line is in use, allowing you to obtain a dial tone
and try your call again.
2.
If you try to send or receive a FAX or modem transmission when the
satellite receiver is trying to send Pay-Per-View purchase information to
DISH Network, the receiver will disconnect automatically. The original
transmission may have been interrupted; if so, it will need to be re-sent
after obtaining a new dial tone.
Summary of Contents for 176779
Page 1: ......
Page 3: ...i SAFETY IMPORTANT SAFETY INSTRUCTIONS PROPER CARE OF YOUR EQUIPMENT...
Page 8: ...SAFETY vi...
Page 9: ...1 Getting More Help Getting More Help FINDING MORE INFORMATION TROUBLESHOOTING...
Page 22: ...14 Troubleshooting Getting More Help...
Page 23: ...15 APPENDIX LIMITED WARRANTY RESIDENTIAL CUSTOMER AGREEMENT STAYING LEGAL FCC COMPLIANCE...
Page 42: ...Appendix 34 Printed in the United States of America...