Page 105
Chapter 5
Reference
U
SE THE
T
ROUBLESHOOTING
T
ABLES
You can often
save yourself time
if you troubleshoot the system
before
you call the Customer Service Center!
1.
If the receiver displays an
Error
message on the TV screen
,
see the
On-Screen Messages
table on page 112. Also, check the cables and
make sure their connections are tight.
If the receiver doesn’t display
an
Error
message
,
go on to step 2.
2.
Here’s a simple fix for many problems
:
Press and hold
the receiver’s front panel
POWER
button for about five seconds,
or until the
POWER
and
RECORDING
lights turn on, and then
let go of the button. The TV screen will go blank for a few seconds,
display a message that the receiver is acquiring the satellite signal,
and then the picture will return.
3.
Tune to the DISH Network info channels or see our
www.dishnetwork.com Web site for tips.
4.
Use the troubleshooting tables starting on the next page. In
any
troubleshooting table, here’s what to do:
a.) Look under
What’s Happening
until you find the problem.
b.) To understand the problem, look under
What’s Wrong
.
c.) Try each of the tips under
What You Can Do
.
5.
Review this
User Guide
for help.
6.
For more help, call the Customer Service Center at
1-800-333-DISH (3474).
You can often
save
yourself time
if you
troubleshoot the
system
before
you call the
Customer Service
Center!
Here’s a simple fix
for many problems!
Summary of Contents for Platinum DishPVR 501
Page 1: ...ATTENTION Be sure to review the Read Me First information on the first page ...
Page 36: ...Chapter 2 Page 30 Parts of the System Notes ...
Page 88: ...Chapter 3 Page 82 Using the System Notes ...
Page 110: ...Page 104 Chapter 4 Installation Instructions Notes ...
Page 130: ...Page 124 Chapter 5 Reference Notes ...
Page 148: ......
