Appendix
116
Residential Customer Agreement
External Hard Drive
Activation Fee
$40.00
One-time fee charged if you have a ViP receiver
and you choose to connect an external hard drive
to that receiver.
Late Payment Fee
$7.00
You do not pay your bill in full on or before its due
date (unless you are receiving Services pursuant to
a Pre-Pay Promotion).
Returned Payment Fee
$10.00
You make an EFT or check payment to DISH
Network and it is subsequently returned.
Shipping and Handling
Fee
$15.00
DISH Network delivers hardware to you via regular
delivery. (A $20.00 Extended Delivery Fee also
applies to AK, HI, Puerto Rico, or Virgin Islands.)
Overnight Delivery Fee
$20.00
DISH Network delivers an item to you via overnight
delivery (not available in Alaska, Hawaii, Puerto
Rico, or the U.S. Virgin Islands).
Box Return Fee
$17.00
DISH Network delivers return boxes and labels to
return leased equipment.
Smart Card
Replacement Fee
$50.00
We replace your Smart Card because it was lost,
damaged, defective or stolen, as long as there is no
evidence of tampering or modification.
Out of Warranty
Receiver Replacement
Fee
$75.00
You need to replace or repair an out of warranty
receiver.
Service Call Fee
$95.00
We send a certified technician to you.
Programming Change
Fee
$5.00
You change your programming selection in 30 days
or less from the same service being added (but not
regarding adult programming).
$20.00
Changes to your programming selection include
adult programming.
Type of Fee
Amount
Description of When Fee Applies
Summary of Contents for VQ4510
Page 6: ...Safety viii Notes ...
Page 18: ...Chapter 1 8 Notes ...
Page 38: ...Chapter 4 28 Notes ...
Page 76: ...Chapter 9 66 Notes ...
Page 88: ...Chapter 10 78 Notes ...
Page 102: ...Chapter 11 92 Notes ...
Page 116: ...106 Remote Control Device Codes Reference ...
Page 117: ...107 LIMITED WARRANTY RESIDENTIAL CUSTOMER AGREEMENT FCC COMPLIANCE ...
Page 128: ...Appendix 118 FCC Compliance ...
Page 132: ...Index 122 ...
Page 148: ...Page 13 This page intentionally left blank ...
Page 163: ...Page 28 NOTES ...
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