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Help and Support

We provide free technical assistance to all our products during our normal business 

hours. We try our best to get the issues sorted either over the phone or via email. 

Contact us through either of these methods 

* Geekzone and Freeview Forum free registration required, please be a descriptive 

as possible when posting and make sure you include Dish TV in the post title. 

Method

Contact Details

Phone

0800 DISH TV (0800 347 488) or 07 929 4123

Fax

07 929 4122

Email

support@dishtv.co.nz

Website

www.dishtv.co.nz/contact-us/Hamilton-Office

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Office Hours

 are 9:00am - 5pm NZST, Mon - Fri.

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Summary of Contents for satBox S8200

Page 1: ...S8200 User Guide Works only with a Satellite Dish...

Page 2: ......

Page 3: ...nd radio channels as well as MyFreeviewPlus bringing the most popular shows from On Demand and Live TV together all free from subscriptions iManual A digital and up to date version of the Manual is bu...

Page 4: ...Details Quick Selection TV Radio Mode Watch Recorded Programmes Web Remote Apps TVNZ On Demand Audio Descriptions Subtitles Device Streaming Dish TV Smartphone App 12 12 12 13 14 14 15 15 15 16 16 17...

Page 5: ...5 Frequently Asked Questions 52 Placing your Unit Technical Specifications Quick Troubleshooting Support Information WarrantyInformation 52 53 54 55 56 57 the next generation...

Page 6: ...ates via Network View iManual On Screen What s in the box Features About Your Set Top Box Some items missing Please contact the retailer or store you purchased this from 1x S8200 Unit with Power Pack...

Page 7: ...xial Digital Audio output 8 AV Video Out Yellow connection to non HD TV 9 Audio L and R 10 Ethernet Port For Wired Internet connection 11 DC 12V IN Connect power supply 12 WiFi Antenna 1 Standby Butto...

Page 8: ...k List Info Menu Library List Volume Exit Back Return Channel Navigation Navigation Keys OK Select Portal EPG Guide Colour Keys Remote Control Play Pause Forward Bookmark Forward Skip Backward Skip Ne...

Page 9: ...eceiver then connect the other end to the HDMI input sockets on your HD Ready TV Connecting using an AV Cable If your TV doesn t have HD compatibility you can connect the receiver using the supplied A...

Page 10: ...te control Plug the AC adapter into the wall socket and switch on then switch your TV on and select the correct video input i e HDMI1 or AV The Receiver will take some time for it to boot up as part o...

Page 11: ...nning for Freeview channels You can always setup internet connectivity later on if you wish 2 Wait for the unit to scan for all available channels the amount of channels vary between areas which may t...

Page 12: ...ou can use the CH button Press the BACK button to view the previous channel selected Info Banner When you change the channel the Info Banner will display on the top right of your screen This will tell...

Page 13: ...3 To view its schedule press to access the 7 Day guide You need to scroll down to see the schedule of programs Once you have finished you can press EXIT or BACK if you want to view another channel Qui...

Page 14: ...you wish to continue from the last played position To stop playback and return to the video library press the BACK button TV Radio Mode You can access either TV or Radio channels by simply pressing th...

Page 15: ...thin NZ however before you can use TVNZ On Demand you will need to register for an account which is simple and easy you can do this at tvnz co nz register then head to the app on the S8200 1 The email...

Page 16: ...d with selected programmes only with the icon in the Freeview EPG 1 Press AUD twice on the remote to activate Audio Description 2 Audio Description will now begin To turn off the feature press the AUD...

Page 17: ...ure it in the app s settings Device Streaming Stream the current live channel from the S8200 to any HTSP media playback device on your local network Handy if you want another feed in another room Plus...

Page 18: ...ir Press the device when the search has completed Set to Always if prompted If you get a Device not found error manually enter in the IP address To find the IP Address go to page 17 3 The Home Screen...

Page 19: ...hannels listings Navigating Around Use the keys to scroll up and down on the channel s schedule Use the keys to view the other channel schedules Press the YELLOW Button to view next weeks listings e g...

Page 20: ...to pop up this may take a few seconds 2 Select a show you wish to book for record then press the Red button 3 A prompt will appear asking you if you would like to record the while series press the Ye...

Page 21: ...rder stops recording press the STOP button on the remote and confirm if you would like to save or discard the recorded section 3 You can also rewind live TV to at least 3 hours or since the time you s...

Page 22: ...press the Stop button and confirm if you would like to save the show or discard All recordings will be saved to the Hard Drive accessed via Library Record 2 channels while watching another The S8200 c...

Page 23: ...ist of episodes recorded 1 Play a show Select a show you wish to play press OK and the show will play Use Remote Controls to control playback 2 Delete a show Select a show you wish to delete press the...

Page 24: ...ill set the start of your A Mark Use the Pause button to stop on that point 3 Press the RED button to mark pointer A 4 Press Play and mark where you want put the B mark press RED to add end mark 5 You...

Page 25: ...Catch Up App press the Green Button The FreeviewPlus banner will look different on certain channels that is because some channels do not have any catch up service the images on the right show what the...

Page 26: ...any settings for FreeviewPlus Access and choose an On Demand App to watch online TV Full Guide View Favourites Featured Movies TV Previous Day Next Day View Show Synopsis Press the OK button on a sho...

Page 27: ...ain to highlight the left side options and select the two Expand arrows to open Scroll through the channel listings using the keys on your remote Press the button to hide the Full Guide and return to...

Page 28: ...s which you can easily catch up on 1 To set a favorite find a show in the FreeviewPlus Guide and press OK to view it s synopsis 2 Highlight the Heart icon and press OK to add the show as a favorite 3...

Page 29: ...shows available for Catch Up so you can see what you can stream right now A buffer has been added too so you don t accidentally end up in the Catch Up Guide if you ve scrolled too far left Hold the le...

Page 30: ...which you can watch or make bookings to record Browse through TV genres or Movies using your remote control you can also complete a search result The Search Feature can be used to find specific shows...

Page 31: ...to select a sub menu item Settings OSD On Screen Display Audio Video Admin Application PVR Settings 32 32 33 34 35 35 Installation Satellite Scan Blind Scan Factory Reset Network Setup iManual System...

Page 32: ...ose the color of the theme to either Green or Fuschia Press the GREEN button to save the changes Settings Audio Adjust the audio output selection audio descriptions and the preferred audio for your re...

Page 33: ...only and allows you change how the upscale is used Subtitles Turn this on if you want to use the on screen subtitles you will then need to activate the subtitles via the remote Page 16 Video Output M...

Page 34: ...n will cause the unit to take a little longer to boot up About 1 minute Parental Rating Turn this on if you would like to limit the S8200 based on the current rating across all the channels select eit...

Page 35: ...Page 44 Settings PVR Settings Start Offset Change the time before the scheduled recording starts to ensure the start of the show is recorded End Offset Change the time after the scheduled show ends to...

Page 36: ...he receiver 1 Highlight the Satellite you wish to scan 2 Press the GREEN button to confirm the scan select what services you would like FTA is Free To Air Channels 3 Please wait for the scan to proces...

Page 37: ...ected satellite is passing through the 22kHz port on the switch DiSEqC If your system uses a multi switch or a motorised control then toggle the correct setting Tone Burst Positioner Power Leave this...

Page 38: ...ould like to scan for 2 Specify the start and end frequencies 3 Set the polarization you wish to search for you can set to both 4 Set the search type you can choose between All Free To Air or Scramble...

Page 39: ...to complete a Factory Reset 3 Enter in your PIN number default is 0000 4 Wait a few minutes for the unit to reset back to the default settings You will then be asked to go through the initial set up...

Page 40: ...twork Setup Wired Connection 1 Plug in the Ethernet cable into the back of the S8200 receiver Make sure that the other end is plugged into your router 2 Press the Green Button to switch on and confirm...

Page 41: ...Find out if you have the latest software or check the allocated IDs and hardware versions via the System Info page This is very handy information for the tech support to find out more about your unit...

Page 42: ...Upgrade Update over USB 1 Go to dishtv co nz support downloads to download the corresponding firmware package The file package will be a ZIP file which will need to be extracted and moved to a USB de...

Page 43: ...ule Update Let the S8200 do all the upgrading for you You can change how the unit checks and installs new updates You can Enable Auto Software Updates This will allow thew unit to check for updates at...

Page 44: ...u would like to obtain content from 3 Select a category of the type of file you would like to get for example If you would like to see some photos then select PHOTO etc 4 All folders and files of the...

Page 45: ...w minutes Once done select your device 2 Choose what type of media type you wish to access this can be either Videos Music Photos or a dedicated Playlists 3 Browse through any folder structure to acce...

Page 46: ...the bottom section You can format all devices by pressing the Blue button this will wipe everything on the device and can be used again The format will also allow files to be recorded onto the externa...

Page 47: ...pen up the list of episodes recorded 1 Play a show Select a show you wish to play press OK and the show will play Use Remote Controls to control playback 2 Delete a show Select a show you wish to dele...

Page 48: ...ess the INFO button view the synopsis of the booked programme you can also change the series single link by pressing the GREEN button Manual Timer Decide what you would like the unit to do when you sp...

Page 49: ...the S8200 to start from fresh or move files to another S8200 or T2200 unit The USB hard drive will need to be a FAT32 1 Select SATA to USB if you wish to export from the built in HD to a USB portable...

Page 50: ...ble to unlock the channel You can also multi select several channels and lock them at once Skip Allow channels to be skipped when channel surfing using the CH keys Select the channel s you want to ski...

Page 51: ...tton to confirm the favorite Use the BACK button to return back 3 To access the favorites return to live TV and press the FAV button on your remote 4 The side list will appear with the first group of...

Page 52: ...l or play a recorded show When the tuners are both in use you will only be able to see one set of channels until one of the other tuners are free Q I am having trouble connecting to my WiFi modem Ensu...

Page 53: ...unction and become slow because of overheating Avoid areas which are dusty or prone to collect large amounts of dust this will get trapped in the vents and components Avoid contact with water or moist...

Page 54: ...nnectors 1x front 1x rear IR extension socket 12v DC jack input 5 5mm x 2 1mm Wi Fi 802 11N Memory RAM 512MB DDR3 NAND Flash 256MB NOR Flash 4MB Audio Video HDMI Output 576i50 576p50 720p50 1080i50 10...

Page 55: ...e back of the receiver Align the Dish to the correct Freeview Satellite OPTUS D1 ensure that there are no objects that could interrupt the signal path Remote Control is not responding working No batte...

Page 56: ...a descriptive as possible when posting and make sure you include Dish TV in the post title Method Contact Details Phone 0800 DISH TV 0800 347 488 or 07 929 4123 Fax 07 929 4122 Email support dishtv c...

Page 57: ...nty is subject to the following provisions This is only valid in New Zealand The product must be correctly connected and operated in accordance with the instructions contained in the manual This produ...

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Page 59: ...Version 4 5 April 13 2016 10 18 AM dishtv co nz 0800 DISH TV support dishtv co nz the next generation...

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