Displays2go DGNTFSPS65, User Manual

Page 1: ...age Scan QR code to visit the product page Operating Instructions for Digital Signage Note Before using the product please read the instructions carefully Do not attempt to disassemble this product If the product does not work properly please call our Customer Service Department at 1 844 221 3393 ...

Page 2: ...ut Launch Desktop 10 Description of Wallpaper Switch 11 File Manager 11 Local Settings 12 Status of Menu bar 13 DiViEx APP Introduction 13 System requirements 13 How to upload media files 13 Setting 15 Edit picture 15 Music 16 Factory Reset 17 Screen Rotate 18 Choose System Language 18 Technical Specifications 20 Troubleshooting 22 Cleaning and Maintenance 24 Names and Contents of Toxic and Hazard...

Page 3: ...splays2go We have considered the factors to ensure personal safety in product design and have tested rigorously at the factory However improper installation and use may result in electric shock and fire In order to safely use maximize performance of the unit and extend the life of the product please read and follow all instructions carefully before using the product Keep the instructions for futur...

Page 4: ...l the cord to remove the plug Do not connect too many plugs to one outlet in parallel or else it may cause fire due to excessive power consumption Do not approach the Digital Signage with open flame e g a lighted candle or else it may cause electric shock or fire Do not put any sharp objects metal or liquid into the vents or let them touch the signal terminals to avoid short circuit product damage...

Page 5: ... or icon it will leave ghosting on the screen and won t disappear when the unit is turned off it is normal and isn t covered by the warranty The power of the Digital Signage can be cut off by pulling out the plug If the LCD screen ruptures and the liquid splashes on the skin please rinse for 15 minutes with clean water immediately and consult your doctor To carry the Digital Signage with hands ple...

Page 6: ...ug as the disconnection device Interfaces 1 USB interface 2 RJ45 interface Ethernet 3 HDMI input 4 Power port 5 On Off button Note Please pull out the power plug before installing or disassembling the unit Steps for Assembly 1 Open the top cover as shown in Fig 2 2 Take out the base from the package as shown in Fig 3 3 Carefully lift out the unit as shown in Fig 4 and place it on the shipping box ...

Page 7: ...tive state Fig1 2 Casters in stationary state Push the brake down Fig 2 Fig 1 Fig 2 3 Set the four casters to fixed state Fig 2 and screw them on the base Fig 3 4 Fig 4 is the schematic diagram of casters and base after installation for reference only Fig 3 Fig 4 ...

Page 8: ...ws Tighten all screws with an Allen wrench Fig 5 Fig 6 6 The assembly is finished Fig 7 Fig 8 Note After the installation of digital signage is completed the casters shall be set to fixed state for If the digital signage is to be moved set the wheels to active state ...

Page 9: ... the batteries are run out please take out the batteries to avoid corrosion due to battery leakage which will damage the remote control Do not use batteries of different types or mix new batteries with old ones Always replace the batteries in pairs Do not put the batteries in fire or charge or disassemble them or charge short circuit disassemble heat or burn used batteries Please dispose of waste ...

Page 10: ...f you press the switch button O the Digital Signage enters standby state In power on state enter System Assistant and press the button on the remote control and the Digital Signage enters standby state About Launch Desktop Description of Desktop Icons Icon Function Main applications Back Home page Background applications Sound Sound Status bar hidden ...

Page 11: ...lay setting menu click Gallery or Wallpaper 4 Then select an image you would like to set up as background 5 Confirm the selection by clicking Set wallpaper File Manager 1 Click the Main Apps button in the Home page to enter the APPS menu interface Fig 2 2 Click the Explorer icon in the APPS menu interface Fig 2 and enter Explorer menu Fig 3 3 Click options in the Explorer menu to read the files fr...

Page 12: ... 2 and enter Wi Fi menu Fig 3 3 Click options in the Wi Fi menu and set up different options Fig 1 Fig 2 Fig 3 Description of Settings Interface shown on the right Icon Function WIFI switch Bluetooth Data usage Display Notifications Sound Apps Screenshot Setting Storage Battery Memory Users Location Security Accounts Google Languages input Backup reset Date time ...

Page 13: ...ur machine meets or exceeds the following system requirements CPU RK3288 ROM 16GB Operating system Android 7 1 How to upload media files Step 2 Make new directory named MediaFolder in root directory in U disk Open MediaFolder create 3 subfolders and change their names to Images Videos Music Copy the media file to be displayed image to Images video to Videos Music to Music ...

Page 14: ...t requirement Image JPG JPEG BMP PNG Video MPEG1 MPEG2 MPEG4 MKV Music MP3 Step 3 Plug in the USB drive into the device and click the DiViEx App to open it Step 4 When the screen shows Copy finished after Usb Disk ...

Page 15: ...he image conversion process there are 10 animations Normal Depth Zoom CubeIn ForegroundToBackground Flip3D FilpHorizontal RotateDown Accordion Stack Edit picture This function show all pictures you can edit all pictures and remove it Edit picture There are four corners and four border to crop the picture you can drag it Filter Set different filter for the picture we support the following filter AU...

Page 16: ...tion Click to delete unwanted pictures Music List all music files int Playlist library Add music to playing list music from Playlist library you can click right arrow music title will show the number of playlist music ...

Page 17: ...laylist click the left arrow in the playlist Factory Reset 1 Get into Settings then click Backup reset Fig 1 2 Click Factory data reset Fig 2 3 Choose Erase SD card then click RESET DEVICE to get the unit to Factory Reset Fig 3 Fig 1 Fig 2 Fig 3 ...

Page 18: ... like to Rotate screen then click Confirm after the restart the screen will be rotated Fig 3 Fig 1 Fig 2 Fig 3 Choose System Language 1 Get into Settings then click Language input Fig 1 2 Click Languages then click Add a language Fig 3 3 You can add the required system language Fig 4 4 Drag the system language you just added up to the front Fig 5 Fig 1 Fig 2 Fig 3 ...

Page 19: ...19 26 Fig 4 Fig 5 ...

Page 20: ...1428 48 H mm 803 52 V mm Chromaticness 1 07Billon Power supply Voltage 100V 240V 50 60Hz Power Consumption 310W Environment Operating temperature C 0 40 C Storage temperature C 10 60 C Storage humidity 10 60 RH Non condensing Operating humidity 20 80 RH Non condensing Maximum operating time hrs day 18 hours Functions Operating system Android 7 1 Processor RK3288 quad core RAM 2G Built in memory 16...

Page 21: ...on off Yes System update USB compatible App installation Support download and installation I O interfaces TF N A Ethernet RJ45 1 HDMI 1 VGA N A Headset N A USB 3 SIM N A Structure Net weight 87kg Gross weight 105kg Unit dimensions W D H 950 110 1690mm Package dimensions W D H 1790 270 1050mm Shell material Aluminum profile sheet metal Shell color Silver Black Language OSD English Simplified Chines...

Page 22: ...V If unit is connected to Wi Fi go to YouTube and play video that has sound Unplug unit wait 20 seconds plug unit back into outlet and try again Try playing the content on a different device smart phone computer or tablet If all of the above have been checked and the issue is not resolved contact a customer service representative No picture but sound is working Content file damaged Content format ...

Page 23: ...for replacements Contact a customer service representative Having problems with installing software or getting content to play Did you purchase the DisplayIt Xpress software from Displays2go Did the customer purchase or downloaded another 3rd party software onto the product If you purchased DisplayIt Xpress software from Displays2go or from Best Wave directly please contact Best Wave at support be...

Page 24: ... right corner Click on the 3 dots play check desired Loop option If all of the above have been checked and the issue is not resolved contact a customer service representative Cleaning and Maintenance 1 Avoid strong vibration or impact on the product 2 Keep the product dry to avoid possible damage by moisture 3 Don t place the product under direct sunlight which may shorten the service life of the ...

Page 25: ...e part is higher than the limit specified in GB T 26572 2011 standard The table shows that the machine contains harmful substances inside The data is provided by material suppliers and verified by the company according to the material type Some materials contain harmful substances that can t be replaced in present technology We are dedicated to improving this The EFUP of the product is ten years T...

Page 26: ...and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the...