Displays2go DGTCHKSK43, User Manual

Page 1: ...code to visit the product page Operating Instructions for Digital Signage Note Before using the product please read the instructions carefully Do not attempt to disassemble this product If the product does not work properly please call our Customer Service Department at 1 844 221 3393 ...

Page 2: ...10 About Launch Desktop 10 Description of Wallpaper Switch 10 File Manager 10 Local Settings 11 Status of Menu bar 12 DiViEx APP Introduction 13 System requirements 13 How to upload media files 13 Setting 14 Edit picture 15 Music 16 Factory Reset 16 Screen Rotate 17 Choose System Language 18 Technical Specifications 19 Troubleshooting 21 Cleaning and Maintenance 23 Names and Contents of Toxic and ...

Page 3: ...splays2Go We have considered the factors to ensure personal safety in product design and have tested rigorously at the factory However improper installation and use may result in electric shock and fire In order to safely use maximize performance of the unit and extend the life of the product please read and follow all instructions carefully before using the product Keep the instructions for futur...

Page 4: ...l the cord to remove the plug Do not connect too many plugs to one outlet in parallel or else it may cause fire due to excessive power consumption Do not approach the Digital Signage with open flame e g a lighted candle or else it may cause electric shock or fire Do not put any sharp objects metal or liquid into the vents or let them touch the signal terminals to avoid short circuit product damage...

Page 5: ...d isn t covered by the warranty The power of the Digital Signage can be cut off by pulling out the plug If the LCD screen ruptures and the liquid splashes on the skin please rinse for 15 minutes with clean water immediately and consult your doctor To carry the Digital Signage with hands please grab and hold the edges do not apply pressure on the panel Use the Digital Signage properly Use in proper...

Page 6: ...nd use power plug as the disconnection device Interfaces 1 WiFi interface 2 RJ45 interface Ethernet 3 On Off button 4 Power port 5 USB interface 6 USB interface Note Please pull out the power plug before installing or disassembling the unit Unpacking and installation steps 1 Open the top cover as shown in Fig 2 Fig 1 Fig 2 ...

Page 7: ...k the bracket on one side with 3 dedicated screws Fig 6 4 2 Tighten the bracket on the other side with 3 dedicated screws Fig 7 4 3 Finally lock the support bar and install two dedicated screws on the left and right sides Fig 8 Fig 6 Fig 7 Fig 8 5 Screw 6 M4 cross screws to strengthen the connection between the support and the screen Fig 9 6 Gently shake the support to confirm whether the screws a...

Page 8: ... 2 Paste the channel on one of the leg of the table leaving space from the top and bottom to let cord come through as shown in Figure 2 Fig 1 Fig 2 3 Figure 3 is the reference diagram after the channel has been placed 4 How to use it 4 1 Open the channel from the side 4 2 Put the power cord Ethernet cord in the channel 4 3 Close the channel Fig 3 Fig 4 4 1 4 2 4 3 ...

Page 9: ...ill be shortened if the battery voltage is insufficient in this case please replace with new batteries if the remote control won t be used for a long time or the batteries are run out please take out the batteries to avoid corrosion due to battery leakage which will damage the remote control Do not use batteries of different types or mix new batteries with old ones Always replace the batteries in ...

Page 10: ... the Digital Signage enters standby state About Launch Desktop Description of Desktop Icons Icon Function Main applications Back Home page Background applications Sound Sound Description of Wallpaper Switch We suggest using a mouse to change the wallpaper Connect a mouse with the digital panel through USB port then follow the steps below 1 click Setting 2 At the setting menu click Display 3 At the...

Page 11: ...ck the Main Apps button in the Home page to enter the APPS menu interface Fig 1 2 Click the Settings icon in the APPS menu interface Fig 2 and enter Wi Fi menu Fig 3 3 Click options in the Wi Fi menu and set up different options Fig 1 Fig 2 Fig 3 ...

Page 12: ...ps Screenshot Setting Storage Battery Memory Users Location Security Accounts Google Languages input Backup reset Date time Status of Menu Bar 1 Click the setting Fig 1 2 Click the Display Fig 2 3 In Display navigation click in the option box to hide the menu bar Fig 3 4 The display interface of the hidden menu bar is shown in Figure 4 ...

Page 13: ...llowing system requirements CPU RK3288 ROM 16GB Operating system Android 7 1 How to upload media files Step 2 Make new directory named MediaFolder in root directory in U disk Open MediaFolder create 3 subfolders and change their names to Images Videos Music Copy the media file to be displayed image to Images video to Videos Music to Music Format requirement ...

Page 14: ...t how you would like the images to display Select the desired transition effect between pictures Auto Boot If enable application will auto boot when android system boot Auto Play If enable application will show all resource including images videos Choose Picture display mode Adapt Center Reshaped by the original size Set Image center adaptation display Set Picture switch mode During the image conv...

Page 15: ... different filter for the picture we support the following filter AUTO_FIX BLACK_WHITE BRIGHTNESS CONTRAST CROSS_PROCESS DOCUMENTARY DUE_TONE FILL_LIGHT FISH_EYE FLIP_HORIZONTAL FILP_VERTICAL GRAIN GRAY_SCALE LOMISH NEGATIVE PSTERIZE ROTATE SATURATE SEPIA SHARPEN TEMPERATURE TINT VIGNETTE Rese Restore the original image Download It will create a new picture when you click download button ...

Page 16: ...ylist library Add music to playing list music from Playlist library you can click right arrow music title will show the number of playlist music To remove background music from the playlist click the left arrow in the playlist Factory Reset 1 Get into Settings then click Backup reset Fig 1 ...

Page 17: ...Factory Reset Fig 3 Fig 1 Fig 2 Fig 3 Screen Rotate 1 Click the Main Apps button in the Home page to enter the APPS menu interface Fig 1 2 Click System aide into Fig 2 3 Choose the degree you would like to Rotate screen then click Confirm after the restart the screen will be rotated Fig 3 Fig 1 Fig 2 Fig 3 ...

Page 18: ...nto Settings then click Language input Fig 1 2 Click Languages then click Add a language Fig 3 3 You can add the required system language Fig 4 4 Drag the system language you just added up to the front Fig 5 Fig 1 Fig 2 Fig 3 Fig 4 Fig 5 ...

Page 19: ...0 9 H mm 529 3 V mm Chromaticness 16 7M Power supply Voltage 100V 240V 50 60Hz Power Consumption 95W Environment Operating temperature C 0 40 C Storage temperature C 10 60 C Storage humidity 10 60 RH Non condensing Operating humidity 20 80 RH Non condensing Maximum operating time hrs day 18 hours Functions Operating system Android 7 1 Processor RK3288 quad core RAM 2G Built in memory 16G Decoding ...

Page 20: ...ule power on off Yes System update USB compatible App installation Support download and installation I O interfaces TF N A Ethernet RJ45 1 HDMI N A VGA N A Headset N A USB 2 SIM N A Structure Net weight 36kg Gross weight 45kg Unit dimensions W D H 1095 615 910mm Package dimensions W D H 1140 230 730mm Shell material Aluminum profile sheet metal Shell color Black Language OSD English Simplified Chi...

Page 21: ...OV If unit is connected to Wi Fi go to YouTube and play video that has sound Unplug unit wait 20 seconds plug unit back into outlet and try again Try playing the content on a different device smart phone computer or tablet If all of the above have been checked and the issue is not resolved contact a customer service representative No picture but sound is working Content file damaged Content format...

Page 22: ...for replacements Contact a customer service representative Having problems with installing software or getting content to play Did you purchase the DisplayIt Xpress software from Displays2go Did the customer purchase or downloaded another 3rd party software onto the product If you purchased DisplayIt Xpress software from Displays2go or from Best Wave directly please contact Best Wave at support be...

Page 23: ... right corner Click on the 3 dots play check desired Loop option If all of the above have been checked and the issue is not resolved contact a customer service representative Cleaning and Maintenance 1 Avoid strong vibration or impact on the product 2 Keep the product dry to avoid possible damage by moisture 3 Don t place the product under direct sunlight which may shorten the service life of the ...

Page 24: ...e part is higher than the limit specified in GB T 26572 2011 standard The table shows that the machine contains harmful substances inside The data is provided by material suppliers and verified by the company according to the material type Some materials contain harmful substances that can t be replaced in present technology We are dedicated to improving this The EFUP of the product is ten years T...