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13  Limited Warranty

DitoGear One (1) Year Limited Warranty 
For DitoGear Products Only

Consumer rights and restrictions  

For consumers, who are covered by consumer protection laws or regulations in their country of purchase or, if different, 
their country of residence, the benefits conferred by this warranty are in addition to all rights and remedies conveyed 
by such consumer protection laws and regulations  This warranty does not exclude, limit or suspend any rights of  
consumers arising out of non-conformity with a sales contract  However, as described below, DitoGear disclaims  
statutory and implied warranties to the extent permitted by law, and in so far as such warranties cannot be disclaimed, all 
such warranties shall to the extent permitted by law be limited in duration to the duration of the express warranty described 
below and to the repair or replacement service as determined by DitoGear in its sole discretion  Some states (countries and  
provinces) do not allow limitations on how long an implied warranty or condition may last, so the limitations described 
above may not apply to you  This warranty gives you specific legal rights, and you may also have other rights that vary 
from state to state (or by country or province)  This limited warranty is governed by and construed under the laws of the  
country in which the product purchase took place  DitoGear, the warrantor, under this limited warranty stands for DitoGear™ Robert 
Paluch, ul Krańcowa 30, 62-002 Suchy Las, Poland 

Warranty  

DitoGear’s warranty obligations for this hardware product are limited to the terms set forth herein  DitoGear 
warrants this DitoGear-branded hardware product against defects in materials and workmanship under 
normal use for a period of one (1) year from the date of retail purchase by the original end-user purchaser 
(“Warranty Period”)  If a hardware defect arises and a valid claim is received within the Warranty Period, 
at its option and to the extent permitted by law, DitoGear will either (1) repair the hardware defect 

 

at no charge, using new or refurbished parts that are equivalent to new in performance and reliability, (2) 
exchange the product with a product that is new or refurbished that is equivalent to new in performance 
and reliability and is at least functionally equivalent to the original product, or (3) refund the purchase 
price of the product  DitoGear may request that you replace defective parts with user-installable new 
or refurbished parts that DitoGear provides in fulfillment of its warranty obligation   

9   Using 3rd Party Power Adapters

DitoGear recommends using original DitoGear™ AC/DC power adapters and batteries   
While using a 3rd party adapter make sure it meets the requirements detailed in technical specifications table  

Caution!

  

DitoGear is not responsible for any damage or failures caused by the use of a 3rd party power supply adapter.

10  Precautions for Safe Use of DitoGear™ Power Cables

Power cables cannot be looped during operation due to insufficient heat rejection that can cause melting of the cable 
insulation and ultimately its failure  Remember to disconnect all power cables after use, especially during transportation  

11   Using DitoGear™ Power Packs

DitoGear™ Power Pack 7Ah/14Ah and DitoGear™ PowerBox include gel type lead acid batteries, that have a low  
voltage operating limit  When you discharge the battery below that limit, the irreversible chemical processes occur and 
the recharging performance can be affected  It is recommended not to fully discharge the battery 

The lead acid battery will self-discharge slowly over time  Leaving the battery for more than 3 months without recharging 
may result in damage   Remember to recharge the battery at least every 3 months 

12   Obtaining  Support

In case of any technical issues that can’t be solved by carefully reading the manuals do not hesitate 

 

to contact us at 

support@ditogear.com

 

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