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TROUBLESHOOTING
ERRORS
Troubleshooting the Display
If you press the Power On/Off button, and the LCD remains blank longer than a few seconds, the
contrast may require adjusting. To adjust it, turn the contrast control dial clockwise until the display
contrast is optimal.
ERROR CODES & DESCRIPTIONS
Error
Code
Description
Error
Code
Description
100
entered an invalid PIN number
201
laser output is too high
101
tried to calibrate an applicator but none is plugged in
202
laser output is too low
102
applicator became unplugged during treatment
203
LED output is too high
103
attempted to save a protocol with no applicator plugged in
204
LED output is too low
104
pressed START but treatment time is zero
300
some type of critical laser board error has occurred
105
retrieved a user protocol but no applicator plugged in
301
no laser board is detected in unit
106
retrieved a user protocol not previously saved and no applicator plugged
in
302
error reading from laser board
107
retrieved a user protocol for an applicator different from the applicator
plugged in
303
error reading from laser board
108
user selected clinical indication but no applicator is plugged in
304
error writing to laser board
109
user selected clinical indication but there are no clinical indications for
the probe plugged in
305
error calibrating applicator
200
error accessing the internal EPROM used to store system configuration
settings and protocols
Vectra® Genisys Laser