EBOX-336x Series
User Manual
DMP Electronics Inc.
48
Terms and Conditions
Warranty
The warranty terms for
EBOX are twelve (12) months from the shipped month. During the warranty period,
DMP Electronics will repair replace the product covered under this limited warranty.
Service and Support
DMP Electronics Inc. provides the technical support for hardware problems throughout the warranty period.
The technical support service is limited to configuration and operation of EBOX sold by DMP Electronics Inc.
The technical support service does not offer software tutoring or training.
Return Merchandise Authorization (RMA) policy
If the DMP staff or dealer determines that a part is defective. Purchaser must call our technical support service
and obtain an RMA number before attempting to return any part.
To obtain an RMA number, Purchaser must follow procedures as below
：
1.
Complete the DMP Electronics Inc. standard RMA Form and fax back to the RMA Department.
2.
The RMA Number must be used within 7 DAYS.
3.
The RMA Number must be shown clearly on your shipping label.
4.
DMP Electronics Inc. must receive all Returns before a replacement will be sent.
5.
Repair cost depends on the parts, damage reasons, and whether under warranty period…etc.
The Seller will charge the Purchaser in a reasonable price.
6.
A copy of the invoice for the RMA product(s) will also be shipped to Purchaser.
7.
The freight of return to DMP Electronics Inc. is charged to the Purchaser and accompanied by an RMA number.
Any Returns with freight collect will be refused and returned to sender.
After Repairing, the cost of freight will be paid by DMP Electronics Inc.
8.
DMP Electronics Inc. must receive all returned goods within the warranty period.
Shipping Policy
The Purchaser must pre-pay shipping for any defective system or parts returned under the warranty.
DMP Electronics Inc. shall not be liable for risk of loss or damage during shipment of the returned system or parts
All products must be shipped back to DMP Electronics Inc. in original or equivalent packaging.
DMP Electronics Inc. will ship the repaired or replacement product(s) to the Purchaser by prepaid freight.
Purchaser assumes the risk of loss. DMP Electronics Inc. shall not be responsible for failure or on-time delivery.
Summary of Contents for DMP EB-3360-852
Page 1: ...EBOX 336xSeriesMiniPC User s Guide ...
Page 6: ...EBOX 336x Series User Manual DMP Electronics Inc 6 Chapter1 ...
Page 9: ...EBOX 336x Series User Manual DMP Electronics Inc 9 Chapter2 ...
Page 14: ...EBOX 336x Series User Manual DMP Electronics Inc 14 Chapter3 ...
Page 35: ...EBOX 336x Series User Manual DMP Electronics Inc 35 Chapter4 ...
Page 43: ...EBOX 336x Series User Manual DMP Electronics Inc 43 Chapter5 ...
Page 47: ...EBOX 336x Series User Manual DMP Electronics Inc 47 Chapter6 ...
