Appendix/Index
186
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Repairs may not be possible in the following cases.
･
When, as the result of inspection, corrosion is found due to
exposure to water, condensation or sweat, or any of the
internal boards are damaged or deformed (damage to the
external connection terminals, display, or cracked body
could be the case as well).
･
When you have sent the terminal to a repair shop other than
a DOCOMO-specified repair office
*
Even in case that a repair is possible, since those conditions are
outside the range of the warranty, a repair is charged.
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After expiration of the warranty
All repairs that are requested are charged.
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Replacement parts
Replacement parts (parts required to maintain functions) will
in principle be kept in stock for 4 years after termination of
production. For details about technical inquiries and repairs,
see NTT DOCOMO website.
https://www.nttdocomo.co.jp/support/trouble/repair/shop/
compatible/index.html (In Japanese only)
However, depending on the defective portion, repair may not
be possible because of a shortage of repair parts. For details,
contact DOCOMO-specified repair office.
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Notes
･
Never modify this terminal.
- May cause fire, injuries or malfunction.
- The modified terminal may be repaired only if the owner
agrees on that all the modified parts are restored to the
original conditions. However, repairs may be refused
depending on the modifications.
･
The following cases may be regarded as modifications.
- A sticker etc. is put on the display or key part
- The terminal is embellished with adhesive material etc.
- Exteriors are replaced with other than DOCOMO's genuine
parts
･
Repair of failures or damage caused by modification is
charged even during the warranty period.
･
Do not remove the nameplate sticker on the terminal.
Note that if the nameplate sticker is removed or is replaced
with a different sticker, it may disqualify the terminal from
repairs.
･
Function settings and information may be cleared (reset) by
malfunctions, repair or other handling of the terminal.
Should that happen, set up the functions again. Depending
on the setting, a packet communication charge may be
applied.
･
If repair is executed, MAC address for Wi-Fi and Bluetooth
address may be changed regardless of malfunction part.
･
Take care not to bring an object that is easily affected by
magnetism such as a cash card near to the terminal because
the card may become unavailable.
･
This terminal is waterproof. However, if inside of the
terminal gets wet or moist, turn the power off immediately,
and bring the terminal to a repair office as soon as possible.
Note that repair may not be possible depending on the
condition of the terminal.
