69
Othe
rs
Support
Troubleshooting
Check for the necessity of software update first, and update the software if necessary.
⇒
P73
When checking the following items not to improve the state, contact "Repairs" on the last page of this
manual (in Japanese only) or DOCOMO-specified repair office.
✜
Power supply and charging
●
FOMA terminal cannot be turned ON.
･
Is the battery pack installed correctly?
･
Is the battery exhausted?
●
The FOMA terminal cannot be charged (the light
does not turn on while charging).
･
Is the battery pack installed correctly?
･
Are the adapter and FOMA terminal set correctly?
･
Is the AC adapter connector securely inserted to
FOMA terminal or the desktop holder that came
with the terminal when you use AC adapter
(optional)?
･
Is AC adapter's power plug or cigarette lighter
plug inserted to the outlet or cigarette lighter
socket correctly?
･
Is the charging jack of FOMA terminal dirty when
you use desktop holder? If it is dirty, clean with a
dry cotton swab.
･
If you call or perform communication or operate
the other function for a long time while charging,
the temperature of the FOMA terminal is raised
and the charging light may turn off. The FOMA
terminal stops charging for safety when it is in the
high temperature. Wait until the temperature of
the terminal drops after using and retry charging.
✜
Terminal operation
●
Turning the power off or restarting automatically
happens.
If the jack of battery pack is dirty, the contact may
become poor and the power may shut OFF. If it is
dirty, clean with a dry cotton swab.
●
No operations are performed even by keypad
operations.
･
Have you activated All lock, Omakase Lock, Side
key hold, Lock on close or Unoperated lock
setting?
●
The operation time provided by the battery pack is
short.
･
Is your terminal left for a long time under the state
of out of service area? Out of service area, much
power is consumed to search available radio
waves.
･
The operation time provided by the battery pack
varies by the operating environment and battery
pack's deterioration.
･
The battery pack is a consumable part. Each time it
is charged, time available with each charging
reduces. Even the full charge state, when the
operation time is too short, purchase a new
battery pack of the specified type.
●
The UIM is not recognized.
･
Is the UIM installed in the right direction?
･
Is the UIM (blue) inserted?
