Appendix/Index
153
Appendix/Index
◆
Troubleshooting
･
Check for the necessity of software update first, and update
the software if necessary.
→
P162
･
When checking the following items does not improve
symptoms, contact "Repairs" on the last page of this manual
(in Japanese only) or DOCOMO-specified repair office.
■
Power supply and charging
●
The terminal cannot be turned ON.
Is the battery exhausted?
●
The screen freezes/The terminal cannot be turned OFF.
If the screen does not respond or the power cannot be
turned off, press and hold
P
for 8 seconds or more to shut
down the power forcibly.
*
Note that data and settings may be erased since that is an operation for
shutting down the power forcibly.
●
Cannot charge the battery (the indicator LED does not
turn on or blinks).
•
Is the adapter's power plug or cigarette lighter plug
inserted to the outlet or cigarette lighter socket
correctly?
•
In case of using an AC Adapter (optional), is the
microUSB plug of AC adapter connected to the terminal
correctly?
→
P31
•
In case of using the desktop holder (included), is the
microUSB plug of AC adapter connected to the desktop
holder correctly?
→
P30
•
In case of using the desktop holder (included), is the
charging jack of the terminal dirt? If it is dirty, wipe the
jack with a dry cotton swab etc.
•
Is the PC turned on when you connect the terminal with
the PC via USB connection?
•
If you call, perform communication or operate functions
for a long time while charging the battery, temperature
of the terminal may be raised and the indicator LED
(red) may turn off. In high temperature status, the
terminal stops charging for safety. Wait a while until the
temperature is lowered and retry to charge.
Troubleshooting (FAQ)
