(available 24 hours a day)
■
From DOCOMO mobile phones
-81-3-6832-6600*
(toll free)
* You are charged a call fee to Japan when calling from a land-line phone, etc.
※
If you use N-01D, you should dial the 81-3-6832-6600
(to enter
'+', press and hold the '0' key for at least one second).
■
From land-line phones <Universal number>
-8000120-0151*
* You might be charged a domestic call fee according to the call rate for the country you stay.
※
For international call access codes for major countries and universal number
international prefix, refer to DOCOMO International Services website.
Loss or theft of FOMA terminal or payment of cumulative cost overseas
<docomo Information Center>
●
If you lose your FOMA terminal or have it stolen, immediately take the steps necessary for suspending the use of the FOMA terminal.
●
If the FOMA terminal you purchased is damaged, bring your FOMA terminal to a repair counter specified by DOCOMO after
returning to Japan.
International call access code
for the country you stay
Universal number
international prefix
(available 24 hours a day)
■
From DOCOMO mobile phones
-81-3-6718-1414*
(toll free)
* You are charged a call fee to Japan when calling from a land-line phone, etc.
※
If you use N-01D, you should dial the 81-3-6718-1414
(to enter
'+', press and hold the '0' key for at least one second).
■
From land-line phones <Universal number>
-
8005931-8600*
* You might be charged a domestic call fee according to the call rate for the country you stay.
※
For international call access codes for major countries and universal number
international prefix, refer to DOCOMO International Services website.
Failures encountered overseas
<Network Support and Operation Center>
International call access code
for the country you stay
Universal number
international prefix
