496
Appendix/Exte
rnal De
vic
es/
T
ro
ub
leshooting
Warranty and After-Sales Service
Warranty
z
Make sure that the warranty card is included with your FOMA terminal at the time of
purchase. Check the contents, the information about “the shop or date of purchase”, etc. and
keep the card in a safe place. If the card does not contain necessary information, immediately
contact the shop and request them to fill in the card. The warranty period is one year from the
date of purchase.
z
The whole or part of the product, including its accessories, is subject to improvement without
notice.
z
The stored data such as phonebook entries may be altered or lost through the damage, repair
or improper use of the FOMA terminal. It is recommended to take notes of the stored data
such as phonebook entries just in case. Repairing the FOMA terminal cannot transfer most of
the data downloaded via i-mode or i-
α
ppli, complying with the copyright law.
* With this FOMA terminal, you can save the data used with the phonebook, i-motion or i-
α
ppli
to the microSD card.
* With this FOMA terminal, you can keep the data such as the phonebook at the Data Security
Center by using the Data Security Service (a pay service you need subscription).
* If you have a PC, you can transfer and save the data such as phonebook entries to your PC
by using the DOCOMO keitai datalink (P.438) and the FOMA USB Cable with Charge
Function 01/02 (Optional) or the FOMA USB Cable (optional).
After-sales service
●
If you have problems with your FOMA terminal
Before having your FOMA terminal repaired, see the “Malfunction Checklist” in this manual.
If you still have problems, call at the technical inquiries number described on the back of the
manual.
●
If, after contacting DOCOMO, you are informed that your FOMA terminal is
in need of repairs
Take your FOMA terminal to a designated repair shop. The repair shop is only open during
business hours. Remember to take your warranty card with you. Please note, however, that it
may take longer to repair the FOMA terminal, depending on how it is damaged.
■
During the warranty period
• The FOMA terminal will be repaired free of charge in accordance with our written warranty
policy.
• Make sure to take the warranty card with you when having your FOMA terminal repaired.
Even during the warranty period, a charge will be made for the repair if you cannot show the
warranty card or if the malfunction or damage has resulted from improper use.
• Even during the warranty period, a charge will be made for the repair if the malfunction has
resulted from the use of devices or consumables that are not specified by NTT DOCOMO.
• A charge will be made for repairs in the event of damage to the LCD screen, connectors and
similar components after purchase.
Summary of Contents for N-05A
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