8 |
P a g e
Troubleshooting the SGP
™
:
Q.
Why won’t my
screw gun turn on?
A.
First check to make sure the battery is fully charged & properly inserted. Check to make sure the
screw gun
’
s reverse/forward switch is properly engaged and not set in between
reverse/forward.
Make sure your screw gun is installed and secured to the SGP
™
casting properly by following the
instructions for your specific model of screw gun using the SGP
™
compatibility chart & Hose
Clamp Location Charts on pg. 9 & 10. Make sure the SGP
™
hose clamp is properly tightened.
Q.
Why does my screw gun stay on after I release pressure being applied to the substrate?
A.
First check to make sure your screw gun tool is working properly. Some models feature a button
that keeps the tool on all the time or only on when the magazine attachment is pressed against
the substrate. If the screw gun is still spinning slowly or the light on the screw gun is staying on,
please refer to the screw g
un manufacturer’s manual for troubleshooting assistance.
Q.
Why won’t my
SGP
™
pole extend?
A.
The SGP
™
is primarily designed for overhead fastening into a variety of substrates including but
not limited to drywall board. Drywall board / gypsum board dust and particles can accumulate
in-between the telescoping pole sections of the SGP
™
. Make sure the poles are clean and free of
any dust or burs that may cause friction between the poles.
Q.
I need replacement parts, where can I purchase them?
A.
Please contact the distributor you originally purchased the SGP
™
from, if you are unable to
contact the original distributor of your tool, please contact us directly at 800-544-8706 and we
will direct you to the closest distributor in your area.
How-to Video Links:
Doc’s YouTube Channel
www.youtube.com/docsindustries
