22
PROBLEMS
Causes
SOLUTIONS
None of the lights are lit.
The machine does not heat
up.
- Power supply problem
- Appliance not plugged in or
On/Off button not pressed
- Other
- Check the plugs and mains.
. Plug in the appliance and press the
On/Off button.
- Go to your local dealer.
No steam is produced.
- When you call for steam right at
the start,
- Appliance not ready
- The reservoir is empty
- The reservoir is incorrectly inserted
or has not been inserted.
- The anti-scale cartridge has not
been inserted
- The pilot light ANTI-CALC flashes
or is on
- Other
- Press the steam button until steam
does arrive.
- Wait until the on/off pilot light is on
- Fill the reservoir.
- Insert the reservoir and push it fully in.
- Insert an anti-scale cartridge into the
reservoir.
- Change the anti-scale cartridge. Press
the steam button.
- Go to your local dealer.
Water is produced with the
steam.
- Over steaming
- Water condensation in the hose
- Other
- Wait for the iron pilot light to go out.
- Press the steam button several times
- Go to your local dealer.
The machine makes a
noise.
- There is no water in the reservoir
- The reservoir is incorrectly inserted
or has not been inserted.
- Other
- Fill the reservoir.
- Insert the reservoir and push it fully in.
- Go to your local approved service
dealer.
Indicator “AUTO-STOP” lit
- Auto-Stop activated after 10 minutes
of non-use
- Press the trigger : the pilot light goes
off and the appliance starts heating
again.
ANTI-CALC pilot light
flashes or is lit
- Anti-scale cartridge needs to be
replaced
- Replace the cartridge. Switch the
appliance off and back on. Wait until
the on/off pilot light is permanently
on.
The on / off pilot light
flashes
- The appliance is not ready.
- The appliance is not functional
- Wait until the on/off pilot light is per-
manently on to use the appliance.
- Check if any other pilot light - “AUTO-
STOP” or “ANTI-CALC” - is lit. Follow
the procedures to have these lights
turned off.
What to do if…
