PJS1000
Troubleshooting
EN
19
10 Troubleshooting
11 Warranty
For repair and warranty processing, please include the following documents when you send in the product:
•
A copy of the receipt with purchasing date
•
A reason for the claim or description of the fault
Note that self-repair or non-professional repair can have safety consequences and might void the warranty.
12 Disposal
Recycling packaging material
Fault
Possible cause
Suggested remedy
The jump starter does not
work. The
button
does not respond.
The jump starter is deeply
discharged.
➤
Charge the jump starter (see chapter “Charging
the jump starter” on page 15).
Insulation faults, breaks or
loose connections at the
live cables.
➤
Check live cables for insulation faults, breaks or
loose connections.
➤
If you cannot find an error, contact an authorized
service agent.
Low voltage protection of
the jump starter
➤
Charge the jump starter (see chapter “Charging
the jump starter” on page 15) to reactivate it.
Over current protection of
the jump starter
➤
Remove the load from the USB or 12 V DC output.
Charge the jump starter (see chapter “Charging
the jump starter” on page 15) to reactivate it.
Short circuit protection of
the jump starter
➤
Remove the load from the USB or 12 V DC output.
Charge the jump starter (see chapter “Charging
the jump starter” on page 15) to reactivate it.
The battery is significantly
sulfated.
➤
Replace the battery.
The vehicle is not jump-
started.
The jump starter is less
than 50 % charged.
➤
Charge the jump starter (see chapter “Charging
the jump starter” on page 15).
The battery clamps are
loose or not connected
correctly.
➤
Check the connections. Ensure that the battery
clamps are firmly secured and connected cor-
rectly. Reconnect if necessary.
The battery terminals are
dirty or corroded.
➤
Clean the battery terminals and reconnect the
jump starter.
➤
Place the packaging material in the appropriate recycling waste bins wherever possible.
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