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9.1 Internal Wiring

Check  all  wires  and  the  connectors  to  ensure  a  proper 

and tight connection. Also verify the refrigerator is wired 

per the wiring diagram for the model you are working on. 

(See applicable wiring diagrams for your model refrigera-

tor) A loose connection can create erratic operation. Al-

ways check the wires at the DC terminal block, two wires 

in and two wires out. 

SectIon 9 WIrIng

9.2 external Wiring

120 Volts ac connection:

 The refrigerator is equipped 

with a three prong (grounded) plug for protection against 

shock hazards and should be plugged directly into a prop-

erly grounded three prong receptacle. DO NOT cut or re-

move the grounding prong from this plug.

12 Volt connection: 

The connection is made to the ter-

minal block marked 12 volts DC. The control system is 

connected to a battery/converter circuit and could draw 

up  to  3  amps  at  12  volts  DC. The  refrigerator  must  be 

connected to the battery circuit with two wires of adequate 

capacity to avoid voltage drop. Proper polarity is crucial 

for  refrigerator  operation.  Don’t  use  the  chassis  for  the 

ground circuit. 

 

A loose connection will create erratic op-

eration on gas and AC. The wires must be a dedicated cir-

cuit. 

no other electrical equipment or lighting should 

be connected to refrigerator circuit.

9.3 Wiring Schematics

To view typical wiring schematics look in the Lower Circuit 

board testing section 5, page 14. All units should have a 

specific schematic on the rear of that unit. To acquire the 

proper  one  always  have  the  product  number  when  you 

call or e-mail.

SectIon 10 error codes

The  codes  are  displayed  flashing  (  alternating  between 

temperature and message) on the display. 

No communication between display and power modules. 

The control system will revert to full automatic operation 

selecting the best energy source available with AC, GAS 

priority. The temperature setting will be maintained at the 

mid positions. The power module will continually attempt 

to reestablish operation of the display module. Test Cable, 

Upper LED display panel, Lower board, clean all grounds, 

and try a different DC power source. If problem still exist 

change lower control board.

e 0

e 1

Hardware fault in the gas operation system.

Test  Upper  and  lower  controls,  Solenoid,  wire  harness, 

clean all grounds and try a different DC power source.

A failure of the temperature sensor device or associated 

electronic circuitry has occurred. If the connection to the 

temperature sensor is faulty, the cooling unit runs continu-

ously ( over cool ) after 30 seconds delay at power on. 

Test Thermistor.

SectIon 11 diagnostic mode

To perform a diagnostic test:

1. 

Turn off the refrigerator. (press ON/OFF button) 

2. 

Press and hold the TEMP. SET button and then,

   

press the ON/OFF button.

3. 

Release the TEMP. SET button. Press it again to

   

toggle the list of functions step by step.

e 2

1 All outputs off F

E 0 Communication Fault

E 2 Temperature sensor fault

2 Turn LAC 

heater on

L H E 0 Communication Fault

0 N LAC heater on

Press  the  lamp  switch.  The 

lamp should still be on.

3 Turn AC heat-

er on

A C E 0 Communication Fault

0 N AC heater on

“   ” AC heater off, AC not 

      available 

4 D+  status  (if 

D+  is  con-

nected)  Not 

available  on 

all models

d P E 0 Communication Fault

0 N D+ high

“   ” D+ low 

5 Run  gas  (one 

attemp only)

L P E 0 Communication Fault

E 1 Igniter & valve off, gas

       hardware fault

0 N Igniter & valve on

F L Igniter off &valve on flame

       detected

“   ” Igniter & valve off, gas 

       problem (check gas) ( If     

       flame is not ignited within

       45 seconds)

number

          test function

 

 

     test Indication

 

 

 

    test results Indication

11.1 diagnostic test

Summary of Contents for RM3962

Page 1: ...RM 3962 USA SERVICE OFFICE Dometic Corporation 2320 Industrial Parkway Elkhart IN 46516 574 294 2511 CANADA Dometic Distribution 46 Zatonski Unit 3 Brantford Ontario CANADA N3T 5L8 519 720 9578 Form N...

Page 2: ...dicates a potentially hazard ous situation which if not avoided may result in minor or moderate injury When used without the safety alert symbol indicates a potentially hazardous situation which if no...

Page 3: ...10 SECTION 5 DC COMPONENTS 5 1 Thermistor 11 5 2 Solenoid Valve 11 5 3 Igniter 11 5 4 High Voltage Cable 12 5 5 Electrode 12 5 6 Control Panel 12 5 7 Climate Control Heater 12 5 8 LED Display Panel 13...

Page 4: ...ty 21 SECTION 9 WIRING 9 1 Internal Wiring 23 9 2 External Wiring 23 9 3 Wiring Schematics 23 SECTION 10 ERROR CODES 10 1 Codes 23 SECTION 11 DIAGNOSTIC MODE 11 1 Internal Wiring 23 SECTION 12 ICE MAK...

Page 5: ...9 3 page 10 5 page 13 6 page 16 7 page 16 7 page 17 7 page 17 7 page 17 5 page 13 5 page 12 5 page 14 4 page 10 CAUSE Operation DC Volts Fuse Wiring Control Panel LED Display Board Lower Circuit Board...

Page 6: ...page 16 5 page 13 5 page 14 section 9 page 23 5 page 15 8 page 21 8 page 21 8 page 20 8 page 21 8 page 20 8 page 20 8 page 21 8 page 20 5 page 12 CAUSE DC Volts Wiring LP Gas Manual Gas Valve Solenoi...

Page 7: ...AUTO GAS Mode Selector Button Press the button to turn the auto mode on or off 3 TEMP SET Button The thermostat has 5 settings where 1 indicates the warmest and 5 the coldest temperature setting Pres...

Page 8: ...dication dot is lit AUTO mode and AC operation The AUTO and LP indication dots are lit AUTO mode and GAS operation The LP indication dot is lit Manual gas operation mode Digits E G Fresh food temperat...

Page 9: ...not continue to reset GAS operation if the CHECK indicator lamp continues to be illuminated after several tries AUTOMATIC ENERGYSELECTORCONTROL SYSTEM The refrigerator is equipped with an automatic en...

Page 10: ...pproximately 45 sec onds with two minutes purge interval after each trial If unsuccessful the display will flash LP To restart GAS operation press the main power ON OFF button to the OFF and then ON p...

Page 11: ...ation of the Dometic refrigerator is also depen dent on good clean ground connections Loose or corrod ed ground terminals create a unknown resistance factor that can affect the voltage detected by the...

Page 12: ...igniter stops sparking The resistance is monitored by the igniter and if for any reason the flame goes out the igniter begins sparking until the burner is lit The resistance between the electrode and...

Page 13: ...always loosen the screw and move into place never try to move without loosening the screw On newer units the electrode and high voltage cable are in tegrated into one component To acquire the proper...

Page 14: ...n not used on this model TAG Line J12 Low ambient control J6 AC neutral White J7 AC heater J5 AC Hot Black J8 AC heater J9 Positive wire from thermocouple J10 Negative to Chassis ground at control boa...

Page 15: ...14 RM3762 RM3962...

Page 16: ...s depressed interior light should be off When the re frigerator door is open the switch is closed interior light should be on Check that the switch assembly is properly aligned and that it is not brok...

Page 17: ...the chart MODEL JET SIZE RM3762 58 RM3962 58 Always check the parts list with the model and product number to assure the right jet size TESTING LP GAS SAFETY SHUTOFF The gas safety shutoff must be tes...

Page 18: ...aned periodically at least once a year Soak the burner in an alcohol based solvent and allow to air dry If the burner does not have a good ground it can cause erratic gas operation The electrode spark...

Page 19: ...ile home or recreational vehicle Openings for air supply or for venting of combustion products shall have a minimum dimension of not less than 1 4 inch Ventilation is a critical requirement for proper...

Page 20: ...19 Typical Two Side Wall Vent Application Always Refer To Vent Instructions 3308666 xxx...

Page 21: ...f this happens condensation could form on the frame and could promote rapid formation of frost If you suspect an improper seal apply a small bead of silicone all the way around the perimeter where the...

Page 22: ...conditions If so the cooling unit is good If the temperature of the water is above 43 degrees replace the cooling unit The outside temperature will affect the cooling capacity of the unit There is tha...

Page 23: ...22...

Page 24: ...communication between display and power modules The control system will revert to full automatic operation selecting the best energy source available with AC GAS priority The temperature setting will...

Page 25: ...arm is returned to the down position The absorption system will keep the compartment at the proper temperature for storage of ice Ice making is ac celerated if the thermostat is set to the coldest po...

Page 26: ...l type motor which is geared to the timing cam and ice ejector It is a one RPM motor To check the motor disconnect power to the appliance and test for continuity between the two leads If you DO NOT ha...

Page 27: ...toward the or side One full turn of the screw will make an 18 cc change in the amount of water DO NOT turn the screw more than one full turn at a time If the water level is too high it can also cause...

Page 28: ...27...

Page 29: ...28 ICE MAKER TYPICAL WIRING DIAGRAM...

Page 30: ...thermostat switches to its closed position after be ing sufficiently cooled by the ice in the mold The mold heater and motor are now energized The ejector blades begin to turn When the ejector blades...

Page 31: ...timing cam closes the holding switch providing a circuit to the motor that will assure completion of this revolution The mold heater remains energized The shut off arm will raise and lower again oper...

Page 32: ...rm thus operating its switch Near the completion of the second revolution the timing cam again closes the water valve switch This time a circuit is completed through the water valve solenoid its switc...

Page 33: ...32...

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