EN
Rollerblind Precision
Troubleshooting
9
9
Troubleshooting
10
Warranty
The statutory warranty period applies. If the product is defective, please contact the
manufacturer's branch in your country or your retailer. You can find your authorised
customer service centre at dometic.com.
For repair and warranty processing, please include the following information when
you send in the product:
•
The number on the product label located for BR versions on the tube under the
fabric, for MP versions on the back of the mounting profile and for CA versions on
the back of the cassette.
•
A reason for the claim or description of the fault.
If it is not possible to return the product, please provide photographs or video
identifying the defect.
Fault
Solution
Guide wire tension too low
➤
See chapter “Fitting the guide wire ver-
sions” on page 7.
Guide wire too short
➤
Order replacement guide wire, see
spares leaflet at dometic.com.
Guide wire broken
➤
Order replacement guide wire, see
spares leaflet at dometic.com.
Guide wire or side track blind not running
smoothly
➤
Check restraint positions and recess
dimensions.
Side track not vertical
➤
Check if the side tracks are fitted perpen-
dicular to the roller and parallel to each
other.
Fabric rolls off sides of ends of roller
➤
Check if the guide wires or side tracks are
perpendicular to the roller and that the
roller is horizontal.
RollerblindPrecision-IOM.book Seite 9 Montag, 25. November 2019 10:29 10