Dormakaba M Series, User Manual

Page 1: ...User s Manual M series Lock ...

Page 2: ...k according to the user s manual The instruction manual is only applicable to use methods operating conditions and environmental requirements of M5 M6 smart lock It does not mean actual configurations and interfaces of the software and hardware and the actual configurations shall be subject to the purchased products and packing list To improve performance and reliability of components and complete...

Page 3: ...nloading Enable Bluetooth APP Bind Device Device Management View Device Information Bluetooth Key Sharing Check Messages Language Setting Bluetooth Function Preview Network Accessing Preparations Add Door Lock Viewing Device Information Check Messages Setting Function Zigbee APP Function Preview Lock the Door from Inside Vistor Mode Privacy Mode 2 4 4 5 5 6 11 11 12 13 14 15 15 16 17 18 19 20 20 2...

Page 4: ...tificate of Approval Installation Receipt Emergency Use How to Replace Batteries Precautions for using Batteries Use of Emergency Power Supply 2 3 4 User s Permissions Assignment Table User s Permissions Level Production Function Configurations 31 32 31 Alarm Function 33 34 34 34 42 41 40 39 38 ...

Page 5: ...ed to open the door Wake up the keypad Input PIN code and press the button By admin PIN code Swipe the card in front of the reader Admin PIN Code Setting Remove the battery cover The default admin PIN code 00123456 After installation and commissioning of the door lock please change the default admin PIN code as soon as possible The PIN code is consisted of random 6 12 digits Press the M button for...

Page 6: ...ry 1 Factory Reset After factory reset the registered fingerprints cards remote controls and Bluetooth users will be cleared and the database bank only contains the default admin PIN code 00123456 After resetting successfully the lock will restore to default setting 1 3 2 Remove the battery cover Simultaneously press M and E button on rear lock for 5 seconds Select the language based on voice guid...

Page 7: ...ingerprint user ID 00 09 One number only corresponds to one user 1 2 1 1 1 2 4 Fingerprint Registration General Fingerprint Registration Input User ID Input User ID Input User ID Input User ID Press a Finger on the Fingerprint Reader Press a Finger on the Fingerprint Reader Press a Finger on the Fingerprint Reader Press a Finger on the Fingerprint Reader Temporary Fingerprint Registration SOS Fing...

Page 8: ...ard Registration Admin Card Registration Delete an Individual Card Input the User ID You Want to Delete Delete all Cards Delete all General Cards Delete all Temporary Card Delete all SOS Card Delete all Admin Card SOS user and SOS card are available only when wireless communication function is on General card user ID 10 79 temporary card user ID 80 89 SOS card user ID 90 99 and the admin card user...

Page 9: ...n not exceed 32 digits SOS PIN code and SOS user are available only when wireless communication function is on 1 How to Use 3 PIN Code Management Input menu number and press to manage 1 1 1 Activation PIN Code Registration2 3 PIN Code Registration General PIN Code Registration Input User ID Input User ID Input User ID Input the PIN Code Twice in a Row Input the PIN Code Twice in a Row Input the PI...

Page 10: ... the lock is equipped with wireless module 4 Wireless Communication Setting Input menu number and press to manage Binding user ID 00 09 1 1 Bluetooth function setting 1 Zigbee function setting 1 Turn on 1 2 Turn off Ubind the mobile phone 2 1 1 4 Input the user ID Turn on 1 2 Turn off 1 Note 9 ...

Page 11: ...ly be deleted in combination How to Use 1 1 1 1 1 1 5 Volume Setting Language Setting Chinese English Double Authentication Setting PIN Code Fingerprint Registration Fingerprint Identification Input PIN Code Fingerprint Fingerprint Registration Fingerprint A Identification Fingerprint B Identification Delete Double Authentication Input User ID 1 2 2 2 2 3 3 1 1 1 High Medium Low Mute 1 2 3 4 Note 10 ...

Page 12: ...and Enter the menu 2 Press 1 and 3 4 Input 2 digit user ID and press 5 Collect fingerprint for 3 times 6 1 Card Registration Press 2 and Enter the menu 2 Press 1 and 3 Press 1 2 3 4 and 4 Input 2 digit user ID and press 5 Swipe the card 6 1 How to Use 11 ...

Page 13: ...PIN Code Registration Press 3 and 2 Press 1 and 3 Press 1 2 3 4 and 4 Input 2 digit user ID and press the 5 Input the PIN code twice and press 6 1 1 How to Use Enter the menu 12 ...

Page 14: ...ade of class C mechanical anti theft cylinder with high secruty Please keep the mechanical key in a safe place for future usage 6 Fingerprint and PIN code combination Fingerprint fingerprint combination 4 5 Open the cover and verify the fingerprint Input 6 12 digit PIN code and press button ƒ Press down the handle to open the door Open the cover and verify the fingerprint Verify another fingerprin...

Page 15: ... the handle to open the door The lock with safety handle optional For the lock without safety handle press down the handle to open the door 1 9 Zigbee Wireless Unlocking optional One key unlocking button Enter the activation code at the lock end then APP will receive a remote unlocking request Click the unlock button the lock will be unlocked within 30 seconds Shake to unlock Enter the activation ...

Page 16: ... any browser in your mobile screen to download Enable the APP and login after successfully downloading and installing á Google Play ios Huawei Market Xiaomi Market Online Service Eable Bluetooth APP Bluetooth APP Downloading optional 1 How to Use Note Smart Lock APP hereinafter referred to as Bluetooth APP Switch to Password Login 15 Download the APP installation package Login By Fingerprint Login...

Page 17: ...d Device á á Bind icon Enter the device interface and click the binding icon on the bottom On the device binding interface click the code scanning icon scan the QR code on the battery cover and enter the mobile phone number and click start binding ƒ When the APP sending request of binding and the lock prompts In operation press M button on the back lock body Choose the default name or input a new ...

Page 18: ...ment Unlocking enter management Interface and click the locking icon The smart lock is unlocked Unbind the device Enter device management interface and press one binding device until a selection menu pops up Click Unbind the Device and then click OK to delete the device from the APP device list Shake to Unlock Enter Device Information and shake your mobile to unlock To realize unlocking by shaking...

Page 19: ...lease scroll the page to view the complete information Synchronize Time Enter Device Information interface click Current Time to finish time synchronization Binding list Enter Device Information interface and click Bind List to display the mobiles bound with the smart lock Click the deleting icon on the right of the user you want to delete and then click Confirm to confirm the operation 1 á How to...

Page 20: ... key to other users via email Wechat QQ etc The receiver can input the key to open the door á á á ƒ Only the administrator is equipped with Bluetooth Key Sharing on the management interface When single valid term is selected only 10 Bluetooth key can be shared 10 keys can be shared but the door cannot be opened The shared keys will be valid within 24 hours if you select other time ranges the Bluet...

Page 21: ...ialogue box pops up on the bottom of the screen to select All or delete some certain records Android users can operate the APP following above instruction operation system is slightly different for IOS users The mobile APP shall prevail in actual operation and menu Note Language Setting 20 Synchronize Message In the Message interface press a lock icon until a dialogue box pops up on the bottom of ...

Page 22: ...ey sharing Generate key and click icon View user information Device information Device information Unbind device Choose start date time and valid period Bluetooth APP Function Preview View or change lock name user list current time capacity electricity capacity product model etc 21 Press a device name for several seconds Press a device name for several seconds Press a device name for several secon...

Page 23: ...new messages are hint in sound and vibration enable disenable setting Click About Us Get the latest version Note 1 How to Use 22 Choose Message Type Including All Messages Open Messages User Messages Operation Messages and Alarm Messages Choose Period Time including All Times Recent 1 day Recent 7 days Recent 15 days Recent 30 days and Custom Time Zone Click Autosync Records in APP changes in acco...

Page 24: ... á á After the gateway is successfully added click the lock under device list to start adding process As instructed by the mobile phone APP open the battery cover of the rear lock body click M button for 5 times to enter the device network accessing The APP pops up the successful adding Hidden Menu Function Admin user pressing the bound lock when the gateway is online then a hidden menu will pop u...

Page 25: ...ce management interface if the lock has been activated the lock can be unlocked by shaking phone á How to Use Only admin user can modify the user nickname Device name and setting user s nickname are unavailable for sub account The default activation PIN code is the last 6 digits of the lock serial number the QR code on the battery cover and you can enter the voice menu to set the activation passwo...

Page 26: ...me Select the required types and periods to view ƒ On all the messages click Open Msg to display all the fingerprints passwords cards Bluetooth and Zigbee users open message select the User Msg to display added or deleted users select the Device Msg to display re powering and factory reset messages select alarm message to display wrong entries alarm latch bolt alarm anti prying alarm and SOS alarm...

Page 27: ...ur options and default setting is yyyy MM dd HH mm ss Message Notification You can choose sound or vibrate when the message notification function is on Bluetooth Mode Click to jump to the login interface of Bluetooth APP About Us Click to get the latest APP version ƒ Only admin account can add or delete general users except for deleting his her own account Admin can slide to the left on Member Acc...

Page 28: ... end Click to unlock within 30 seconds Remote unlocking by shaking Shake to unlock The unlocking icon on the APP will be activated and light up Click to unlock View and modify device name set user s nickname and view capacity electricity and firmware version etc Keep pressing the gateway Keep pressing the lock Message interface Click the device check message Select the time interval including all ...

Page 29: ...ck the jump button to enter the Bluetooth APP logon interface Click about Obtain the latest APP version New notifications will be sent to app end if it s being enabled you can choose to close the notification or set the volume by choosing sound vibrate us Confirm change logon PIN code and quit logon The flow chart only introduces the operation of lock management by mobile phone and actual operatio...

Page 30: ...ard fingerprint and digital key shared by bluetooth or Zigbee for remote door unlocking 1 Press down the external handle to open the door on passage mode How to Use Press the switch button on the rear lock body to OPEN to enter passage mode and the door won t be automatically locked when the door is closed Warning On visitor mode user is unable to do factory reset clear users change admin PIN code...

Page 31: ...ce the handle being pressd down or the auto dead bolt ejected The privacy mode will be cancelled automatically On the privacy mode only switch button interior handle and the mechanical key can work and privacy mode will be prompted when any other operations are carried out How to Use Passage Mode Lock will prompt passage mode when press down the handle to unlock on passage mode as well as unlockin...

Page 32: ...erprint 10 pcs 90 99 Unlocking the door Admin card 10 pcs 00 09 All operations after entering the menu except modifying the user of admin permission General card 70pcs 10 79 Unlocking the door Temporary card 10 pcs 80 89 Unlocking the door SOS card 10 pcs 90 99 Unlocking Bluetooth APP user 10 pcs 00 09 All operations after device binding Cloud Lock APP user Unlimited None All operations after devi...

Page 33: ...rivacy mode 5 Passage mode 6 Fake code function 7 Low battery alarm 8 Break in and tamper alarm 9 Keypad lockout 10 Voice guide 11 SOS alarm optional 8 8 12 Bluetooth APP optional 8 8 13 ZigBee APP optional 8 8 1 How to Use 32 Operation Frequency BLE 2402 2480MHZ Zigbee 2405 2480MHZ RFID 13 56MHZ Transmitted Power BLE 8dBm Zigbee 8dBm Note ...

Page 34: ... times the wrong inputs will be cleared automatically after 20 seconds Open the door by any correct methods except PIN code and mechanical key or remove battery to unlock keypad The red indicator will flash when the battery voltage is low and prompt low voltage when awake In this case please replace the batteries ƒ When the user is subject to duress please open the door by SOS fingerprint card or ...

Page 35: ...nes when hearing the low battery alarm and seeing the red indicator flashing No registered information will be affected during and after replacing batteries Please also be notice that after re powering of the lock with BLE function the time shall be synchronized Do not mix used and new batteries or batteries of different models Remove the used batteries Insert new batteries Put on the battery cover ...

Page 36: ...mage or malfunction to the lock Do not install the lock where it s exposed to rainwater which may cause malfunctions of the product Do not hang any object on the handle Keep the lock away from corrosive substances to avoid damaging of protective layer of the lock Do not clean the product with water 35 Caution Warning Warning Note Warning ...

Page 37: ...le back and re authenticate Check if the handle is equipped with square shaft spring Check if the greased parts of the cylinder are contaminated with dust or if the cylinder is clamped by the front and back lock connecting cable Check if the up and bottom rod is loose Check the battery power or if the positive pole and negative pole are reversed Open the door by the mechanical key and ask professi...

Page 38: ...t APP is under running Type Symptoms Solution Please check whether the distance between mobile phone and lock is beyond connection distance the best performance distance between the mobile phone and the door lock is within the range of visibility and connection distance may vary from mobile phone models and door lock installation environment Failed to connect with Bluetooth APP Bluetooth function ...

Page 39: ...e Receipt Warranty Card and invoice are required for warranty service If the product isn t registered and invoice isn t available we can provide 15 months of warranty if a bar code can be provided otherwise we doo not provide warranty service 5 Please contact our sellers or call our service hotline our authorized unit will provide warranty services if you need support service 6 Other cases are not...

Page 40: ...inder model Tel Bar code Stamp Please paste the bar code here Product model Client name Tel Dealer Warranty Card of dormakaba Door Lock Date of purchase Date of installation Installation address Address 39 ...

Page 41: ...it Technician 1 2 3 4 5 6 Service Records Table Bar code for after sales service Tip To ensure your legal rights please keep the Warranty Card and relevant purchase credentials properly Alteration and tearing will make it invalid 40 ...

Page 42: ...orize our service unit for installation and debugging 2 Keep the product away from organic solvents and corrosive chemicals and avoid exposing to strong radiation in order to avoid corrosion and oxidation 3 Please refer to the user s guide or manual for correct use and maintenance Take out the the batteries and buy an emergency battery if the product won t be used for a long time 4 Service hotline...

Page 43: ...nstallation Master the setting of admin PIN code and fingerprint Master the setting of general fingerprint MF card PIN code Understand the daily maintenance Use guidance Please rate for our services Good Fair Poor Yes Yes Yes Yes Yes No No No No No I have finished the installation debug and guidance for the user according to technical requirements and the operation is normal Installation unit has ins...

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