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Problem
Solution
Product does not turn on.
6.1 Problem Solving
6. Others
1. When the product is shipped from
the factory, the circuitry is
disconnected. Press the power button
for 2 seconds or longer, then the
product should turn on.
2. Check if the battery is fully charged
and charge the battery before using
the product.
No sound from the speaker.
Check if the volume of the product is
set at 0.
Screen is dark.
Enter into ‘Setup’ and adjust the
brightness.
Problem solving
1.
Check followings first when a problem occurs while using the product. If the
problem is still not solved, first contact the dealer you bought from.
2.
In case of the delayed response, you can reach the manufacturer’s website.
Or DOTel’s Customer Service Phone no.: +82-2-850-3243
Email : suyeon@dotel.co.kr