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Problem
Solution
The product seems to be hot.
6.1 Problem Solving
6. Others
1. This product is designed to properly
radiate the heat generated inside the
product through the case.
2. If the product is used for a long
period of time or the adapter is
connected for long, you may feel
warmth from the case. Please use the
product at ease as there is no
problem with the product.
Buttons cannot be pressed or screen
touch does not work.
Check if the phone is connected or in
hold state
The PC does not recognize the
product.
If the connection is frequently cut
and instable, please connect the
product not to a separate hub but
directly to the USB terminal of the
PC.