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LIMITED WARRANTY
DOTWORKZ
,
INC
.
PRODUCTS
DOTWORKZ SYSTEMS INC.
Warrants this Product to be free from defects in material or workmanship, as follows:
PRODUCT CATEGORY
PARTS
LABOR
All Enclosures and Electronics
One (1) Year
One (1) Year
Power Supplies
One (1) Year
One (1) Year
Accessory Brackets
One (1) Year
One (1) Year
During the warranty period, to repair the product the purchaser will deliver it to Dotworkz Systems Inc. San Diego, CA or return the defective product, freight prepaid. The product to be repaired is to
be returned in either its original carton or a similar package presenting an equal degree of protection with a Return Materials Authorization number displayed on the outer box or packing slip. To obtain
RMA # you must contact our Technical Support Team at
866-575-4689.
Dotworkz Systems will return the repaired Product, freight paid. Dotworkz Systems is not obligated to provide purchaser with
a substitute unit during the warranty period or at any time. After the applicable warranty period, purchaser must pay all labor and/or parts and shipping charges.
The limited warranty stated in these product instructions is subject to all of the following terms and conditions:
1.
NOTIFICATION OF CLAIMS: WARRANTY SERVICE:
If purchaser believes that the product is defective in material or workmanship, then a written notice
with an explanation of the claim shall be given promptly by purchaser to Dotworkz Systems but all claims for warranty service must be made within the warranty period. If after investigation
Dotworkz Systems determines that the reported problem was not covered by the warranty, purchaser shall pay Dotworkz Systems for the cost of investigating the problem at its then prevailing per
incident billable rate. No repair or replacement of any product or part thereof shall extend the warranty period as to the entire product. The specific warranty on the repaired part only shall be in
effect for a period of ninety (90) days following the repair or replacement of that part or the remaining period of the product parts warranty, whichever is greater.
2.
EXCLUSIVE REMEDY: ACCEPTANCE:
Purchaser's exclusive remedy and Dotworkz Systems sole obligation is to supply (or pay for) all labor necessary to repair any product found to be defective
within the warranty period and to supply, at no extra charge, new or rebuilt replacements for defective parts
3.
EXCEPTIONS TO LIMITED WARRANTY:
Dotworkz Systems shall have no liability or obligation to purchaser with respect to any product requiring service during the warranty period which is
subjected to any of the following: abuse, improper use, negligence, accidents, lightning damage or other acts of God (i.e., hurricanes, earthquakes), modification, failure of the end-user to follow the
directions outlined in the product instructions, failure of the end-user to follow the maintenance procedures written and recommended in the product instructions and service manual, or
recommended by the International Security Industry Organization. Furthermore, Dotworkz Systems shall have no liability where a schedule is specified for regular replacement, maintenance or
cleaning of certain parts (based on usage) that the end-user has failed to abide to such schedule; attempted repair by non-qualified personnel; operation of the Product outside of the published
environmental and electrical parameters; if such Product's original identification (trademark, serial number) markings have been defaced, altered, or removed. Dotworkz Systems excludes from
warranty coverage products sold AS IS and/or WITH ALL FAULTS and excludes used Products which have not been sold by Dotworkz Systems to the Purchaser. All software and accompanying
documentation furnished with, or as part of the Product is furnished "AS IS" (i.e., without any warranty of any kind), except where expressly provided otherwise in any documentation or license
agreement furnished with the Product.
4.
PROOF OF PURCHASE:
The purchaser’s dated bill of sale must be retained as evidence of the date of purchase and to establish warranty eligibility.
DISCLAIMER OF WARRANTY
EXCEPT FOR THE FOREGOING WARRANTIES, DOTWORKZ SYSTEMS HEREBY DISCLAIMS AND EXCLUDES ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO ANY AND/OR
ALL IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND/OR ANY WARRANTY WITH REGARD TO ANY CLAIM OF INFRINGEMENT THAT MAY BE PROVIDED IN SECTION 2-312(3) OF THE UNIFORM COMMERCIAL
CODE AND/OR IN ANY OTHER COMPARABLE STATE STATUTE. DOTWORKZ SYSTEMS HEREBY DISCLAIMS ANY REPRESENTATIONS OR WARRANTY THAT THE PRODUCT IS COMPATIBLE WITH ANY COMBINATION OF NON-V1DEOLARM PRODUCTS OR
NON-DOTWORKZ SYSTEMS RECOMMENDED PRODUCTS THAT THE PURCHASER CHOOSES TO CONNECT TO THE PRODUCT.
LIMITATION OF LIABILITY
THE LIABILITY OF DOTWORKZ SYSTEMS, IF ANY, AND PURCHASER'S SOLE AND EXCLUSIVE REMEDY FOR DAMAGES FOR ANY CLAIM OF ANY KIND WH ATSOEVER, REGARDLESS OF THE LEGAL THEORY AND
WHETHER ARISING IN TORT DP CONTRACT SHALL NOT BE GREATER THAN THE ACTUAL PURCHASE PRICE OF THE PRODUCT WITH RESPECT TO WHICH SUCH CLAIM IS MADE. IN NO EVENT SHALL DOTWORKZ SYSTEMS BE LIABLE TO
PURCHASER FOR ANY SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND INCLUDING BUT NOT LIMITED TO COMPENSATION, REIMBURSEMENT OR DAMAGES ON ACCOUNT OF THE LOSS OF PRESENT OR PROSPECTIVE
PROFITS, OR FOR ANY OTHER REASON WHATSOEVER.
