Troubleshooting
28
Troubleshooting
Internet
Q1: My router is not connecting to the Internet!
A:
Do all of the following:
• First check if the Internet LED on the router is OFF. If so, continue with the
following steps. If not, then see the answers to Question 2.
• Please verify that you are able to connect to your mobile operator using the
USB modem in your computer!
• Always insert the USB modem into the router before powering it on!
• Log into the router on http://192.168.0.1/
• Check that your router has identified the USB modem (Check the
Reported
Backhaul Technology
under
Home
upon logging into the router). If not, check
if your USB modem is supported:
www.dovado.com/modems
• Check the signal strength in the Modem->Modem Status page.
• Verify that a correct
Access Point Name (APN)
and/or Username and Pass-
word has been inserted in the PDP or PPP sections of the
Modem Settings.
Check that the APN information provided by your mobile operator is identical
with the APN information used in the router settings.
• If using a PIN code on your SIM card, insert it in
Modem¬>Modem Settings
page.
9249 Dovado TRN Reference manual.indd 28
9249 Dovado TRN Reference manual.indd 28
2011-02-21 13.10
2011-02-21 13.10