Draytek Smart Monitor, User Manual

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Page 2: ...Smart Monitor User s Guide ii Smart Monitor User s Guide Version 1 0 Firmware Version V1 0 0 Date 14 01 2011 ...

Page 3: ...have indications of failure due to faulty workmanship and or materials we will at our discretion repair or replace the defective products or components without charge for either parts or labor to whatever extent we deem necessary tore store the product to proper operating condition Any replacement will consist of a new or re manufactured functionally equivalent product of equal value and will be o...

Page 4: ... 3 Anonymous Login 9 2 4 Group Department Operation 9 2 5 User List Operation 10 2 6 Create Modify Admin Account 13 2 7 Adjust System Settings 14 3 Advanced Operation 17 3 1 System 17 3 1 1 Admin 17 3 1 2 Privilege 19 3 1 3 Setting 21 3 1 4 My Favorite Search 23 3 1 5 Configuration Backup Restoration 24 3 1 6 Event Log 24 3 1 7 Resources 26 3 1 8 License Agreement 26 3 1 9 Log Out 26 3 2 User Sett...

Page 5: ... Report 59 3 5 1 Service Traffic 59 3 5 2 Statistics 59 3 5 3 Daily Preview Export 60 4 Application 63 4 1 Be a Good Network Administrator 63 4 1 1 Reducing Web Page Visiting of Non Work Usage 63 4 1 2 Reducing IM Application of Non Work Usage 65 4 1 3 Best Configuration for Other Network Service 66 4 2 Leading in Self Managing for Creating High Efficiency Office Environment 66 ...

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Page 7: ...g out new concept of auto management for the enterprise Traditional management mode is passive management It means the employees always restrict their behavior in network usage after notified even warned by the network administrator Thus employees might feel uncomfortable and management problems usually will be produced in such circumstance For such situation Smart Monitor provides Top 10 ranking ...

Page 8: ...e above requirement However in the environment of less disk space network information might be omitted by Smart Monitor due to the high peak of network usage 3 For Smart Monitor might be influence lots of system applicaitons it would be better to intall it in clear and pure system environment Microsoft IIS might conflict with Apache which is required for installing Smart Monitor Therefore do not i...

Page 9: ... 3 Next configure the php ini file etc php5 apache2 php ini extension_dir usr lib php5 20090626 lfs extension pdo so extension pdo_sqlite so extension sqlite so 4 In the file of vi etc apache2 apache2 conf please add the following commands AddType application x httpd php php htm html DirectoryIndex index php index htm index html Also you can change the sequence of the three 5 Delete the index html...

Page 10: ... smartmonitor start 1 1 4 4 2 2 U Un ni in ns st ta al ll l S Sm ma ar rt t M Mo on ni it to or r Type the following command to uninstall the software sm100 run r 1 1 4 4 3 3 S So of ft tw wa ar re e U Up pg gr ra ad de e 1 Close the old version of Smart Monitor etc init d smartmonitor stop 2 Backup the files in the database var www db 3 Delete the old version of Smart Monitor and database sm100 r...

Page 11: ...Smart Monitor User s Guide 5 etc init d smartmonitor start ...

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Page 13: ...We eb b U Us se er r I In nt te er rf fa ac ce e When you want to access into the web page of Smart Monitor a pop up window will appear to ask you to type the username and password for authtentication Next type the username and password The default values for user name and password are admin and admin Click Login to access into the configuration web pag If your a a guest you don t need to type any...

Page 14: ...en the corresponding pages Brief Information for Report Display brief explanation that Report contains Current Top 10 Users under Monitored Display a table of IP address user name group department total amount for current top 10 monitored users Such table can be refreshed automatically within 10 seconds 30 seconds or 60 seconds according to the settings that you choose If you choose Manual Refresh...

Page 15: ...e they can do self restriction and reduce non job network usage Thus network usage efficiency of the enterprise can be raised Only User Analysis and System menus are provided for guest logging 2 2 4 4 G Gr ro ou up p D De ep pa ar rt tm me en nt t O Op pe er ra at ti io on n By grouping the users the administrator can set different monitoring contents for different users Meanwhile the administrato...

Page 16: ...ded 2 2 5 5 U Us se er r L Li is st t O Op pe er ra at ti io on n To utilize Smart Monitor for monitoring the first thing you have to do is create a user name Such user account can be grouped under any group department specified later and be monitored by Smart Monitor After initiating Smart Monitor the IPs in the network segment specified by the network card of Smart Monitor will be catched and di...

Page 17: ...10 Group Make a group for such IP address Emphasize If you check the box here a red sign will be marked between the fields of user name and IP address Such mark is used to remind the administrator that this user is important LAN to LAN Allow Local LAN PC communication to be monitored by Smart Monitor if such data is forwarded by monitor port Delete Delete this selected IP 3 Type in username separa...

Page 18: ...fy the IP address of the new user Choose one of the groups from Group drop down list Check the boxes of Recording Emphasize and LAN to LAN if regquired 4 Click Save Below shows a figure of new user added displayed on User List page Note z In User List page it will be convenient for management by setting a user name for every IP address z You can group the users for monitoring the configuration and...

Page 19: ... administrators Please follow the steps listed below to create a new one Such account will be used for accessing into Smart Monitor next time 1 Click the Admin link from the Create your Admin Account located in Quick Start Guide area or open System Admin or 2 Click the New Admin icon 3 The following screen will appear 4 Type a name e g carrie as the Admin Name and type the password in the field of...

Page 20: ...istrator can be defined in System Privilege 8 Click Save Below shows a figure of new admin account added 2 2 7 7 A Ad dj ju us st t S Sy ys st te em m S Se et tt ti in ng gs s Please follow the steps listed below to modify current system settings for Smart Monitor The default settings will be shown on such page You can change settings for SMTP modify the recording type or adjust the disk space and...

Page 21: ... User s Guide 15 2 The screen is shown as follows 3 Modify the ones you want 4 Click Save Note It s very important to choose right Interface for Smart Monitor especially a PC has more than one ethernet wireless card ...

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Page 23: ...d configured here will be utilized while logging into Smart Monitor every time In addition it allows you to set different privilege for different administrator account The admin account can view records and delete records according to the privilege configured Admin Display the name for administration E Mail Display the e mail address for such account Language Display the language for data recorded...

Page 24: ...uage At present there are only Simply Chinese and English offered Choose any one of them for recording the monitored results Privilege Please assign the privilege for the new admin account There are three privilege provided by Smart Monitor and each account will have different monitoring effect based on the privilege specified here Below shows an example In the above example admin owns the highest...

Page 25: ...r provided here for you to specify for different purposes A Ad dd d a a N Ne ew w P Pr ri iv vi il le eg ge e T Ty yp pe e Click the New Privilege Type icon The following screen will appear Type Type the name for the new privilege type Description Type the brief introduction for such privilege View Access Check the service s that allows to be inspected by the admin account Delete Access Check the ...

Page 26: ...ccess Check the one s and uncheck the one s you desire for viewing records under the selected privilege type Only the records of the items checked here can be inspected next time when you access into Smart Monitor by using the admin account with such privilege Delete Access Check the one s and uncheck the one s you desire for deleting records under the selected privilege type Only the records of t...

Page 27: ...ress for the SMTP Server Password Type the password for accessing into the above SMTP server It will be active only when Need authentication box is selected Admin Login Control Such area is configured for preventing password crack if someone IP listed in Current blocking list tries to login with wrong username or password for certain times Current blocking list Display the IP address blocked by Sm...

Page 28: ...he free disk space is lower than the number specified here Session Timeout Smart Monitor will be terminated automatically based on the value configured here Allow login anonymously If you check this box anyone can access into Smart Monitor through Anonymous Login for viewing the records easily Only System and User Analysis menus can be operated by the user If you uncheck this box no one but the ad...

Page 29: ...l IM P2P and Stock Search Name Type a name for search Description Give a brief description for such search User Type the name of the created user that you want to search File Type the file name that you want to search Host Type the IP address of the host that you want to search Dir Display the direction for file download or file upload Size Specify the file size of the file s that you want to sear...

Page 30: ...item of the user or the administrator Message Display brief description of the action executed by the user or the administrator Latest 20 days Such table can display daily traffic report In addition you can choose any day by using the drop down list for viewing the monitoring report of other day Additionally there are several icons provided for you to search specified file s view the traffic refre...

Page 31: ...the message for searching the records with it From To Specify the date for the downloading or uploading files you want to search Please check the box first before choosing the date Search Click this button to execute searching job and display on this page E Ex xa am mp pl le e To list the event log of Log IP 172 16 3 102 please specify the IP in the field of Log IP and click Search The searching r...

Page 32: ...che size total memory memory usage and mounted file systems and etc If there is something wrong such as insufficient disk space the administrator can know it and process it immediately 3 3 1 1 8 8 L Li ic ce en ns se e A Ag gr re ee em me en nt t Such page displays the license agreement of program libraries used in Smart Monitor 3 3 1 1 9 9 L Lo og g O Ou ut t Choose this menu item to quit Smart M...

Page 33: ...e name of the group department for current user Description Display the explanation for the group Active Display the status for current group Y active or N inactive Emphasize IP name followed by red mark can assist the administrator to find out the ones being monitored specially and quickly within lots of records Members Display the number of the members included in such group Delete Remove the se...

Page 34: ...en services provided by Smart Monitor Check the one s that you want to record for such group Add New Members Click such link to add existed users into such group If you did not create any user beforehand you would get nothing after clicking the link Please add new users first Save Click this button to save the settings for such group Below shows a figure of new group added ...

Page 35: ...an change the group by using the drop down list Emphasize It can assist the administrator to find out such user list in a short time If you check this box a mark will be appended on IP address Username of that user for identification LAN to LAN Check this box to assist other users on the same subnet to find out this user and share information for each other easily However it is useful only for the...

Page 36: ...tored specially and it is convenient for the administrator to locate that one in lots of records LAN to LAN Check this box to make Smart Monitor recording the communication of interior network when the data passing through If not check Smart Monitor will just catch the data between interior and exterior networks Save Click this button to save the settings for such user Note After configuring user ...

Page 37: ...he New User icon to add a new user The result will be displayed on Tree View immediately 3 3 3 3 S Se er rv vi ic ce e A An na al ly ys si is s This menu makes an analysis for the services such as FTP MAIL HTTP IM TELNET P2P utilized by monitored users Also it will show the top 10 services that users like to use With such analysis the administrator can easily understand what kind of service is use...

Page 38: ... File Name Display the name of the file in FTP site Size Display the file size Latest 20 days Such function can display daily traffic report for the latest 20 days You can choose any day by using the drop down list for viewing the monitoring report of other day Additionally there are several icons provided for you to search specified file s view the traffic refresh current page delete selected rec...

Page 39: ...om To Specify the date for the downloading or uploading files you want to search Please check the box first before choosing the date Search Click this button to execute searching job and display on this page E Ex xa am mp pl le e To search the download or upload for the user 172 16 3 179 specify the IP in the field of User and click Search The searching result will be shown as follows V Vi ie ew w...

Page 40: ...lease choose that one you want to delete by checking the box Then click Delete records selected the records of selected item s will be deleted automatically D De el le et ti in ng g A Al ll l R Re ec co or rd d To delete all of the records displayed on current page click Delete all records displayed All the records listed in this page will be deleted completely M Ma ai il li in ng g A Al ll l R Re...

Page 41: ...dress of the user who sends out receives the email Sender Display the sender of such mail Recipient Display the recipient of such mail Subject Display the title of the mail Size Display the file size of the mail Latest 20 days Such function can display daily traffic report for the latest 20 days You can choose any day by using the drop down list for viewing the monitoring report of other day If yo...

Page 42: ... to search Subject Type the title of the mail that you want to search Attach Choose the mail with file attached or non attached that you want to search From To Specify the date for the downloading or uploading files you want to search Please check the box first before choosing the date Server Choose the server that you want to search Search Click this button to execute searching job and display on...

Page 43: ... co or rd d For mail application the system allows you to view utilization displayed with graphic From the pop up window you can clearly inspect daily traffic and weekly traffic of such application used by all of the monitored accounts Simply click MAIL Traffic Report icon the following dialog will appear ...

Page 44: ...R Re ec co or rd d You may want to mail the records to somewhere Simply click Send report to your e mail all the records will be sent to the e mail box specified in SMTP filed of System Setting page P Pr ri in nt ti in ng g C Cu ur rr re en nt t P Pa ag ge e To have a hard copy of the records please click Print this page Current page will be printed 3 3 3 3 3 3 H HT TT TP P This page can list the ...

Page 45: ...a ar rc ch hi in ng g R Re ec co or rd d By clicking Open Search Mode icon you will get the following page User Type the name of the created user that you want to search WebSite Content Type the URL of the website or the URL number that you want to search From To Specify the date for the downloading or uploading files you want to search Please check the box first before choosing the date Search Cl...

Page 46: ...e ec co or rd d For HTTP application the system allows you to view utilization displayed with graphic From the pop up window you can clearly inspect daily traffic and weekly traffic of such application used by all of the monitored accounts Simply click HTTP Traffic Report icon the following dialog will appear ...

Page 47: ... the records to somewhere Simply click Send report to your e mail all the records will be sent to the e mail box specified in SMTP filed of System Setting page P Pr ri in nt ti in ng g C Cu ur rr re en nt t P Pa ag ge e To have a hard copy of the records please click Print this page Current page will be printed 3 3 3 3 4 4 I IM M In this page you can check the IM records At present the supported I...

Page 48: ...rrent page Open Search Mode IM Traffic Report Refresh Delete records selected Delete all records displayed Send report to your e mail Print this page S Se ea ar rc ch hi in ng g R Re ec co or rd d By clicking Open Search Mode icon you will get the following page User Type the name of the user that you want to search User Account Type the e mail address of the user that you want to search PeerAccou...

Page 49: ...l le e To search relational information for the user 172 16 3 178 specify the IP in the field of User and click Search The searching result will be shown as follows V Vi ie ew wi in ng g R Re ec co or rd d For IM application the system allows you to view utilization displayed with graphic From the pop up window you can clearly inspect daily traffic and weekly traffic of such application used by al...

Page 50: ...leted automatically D De el le et ti in ng g A Al ll l R Re ec co or rd d To delete all of the records displayed on current page click Delete all records displayed All the records listed in this page will be deleted completely M Ma ai il li in ng g A Al ll l R Re ec co or rd d You may want to mail the records to somewhere Simply click Send report to your e mail all the records will be sent to the ...

Page 51: ...tion completely for checking at any time Start Time Display the starting time of TELNET usage UserName IP Display the name of the user who uses the TELNET service WebSite Display the website that the user uses Content Display the content of TELNET usage Latest 20 days Such function can display daily traffic report for the latest 20 days You can choose any day by using the drop down list for viewin...

Page 52: ... S Se ea ar rc ch hi in ng g R Re ec co or rd d By clicking Open Search Mode icon you will get the following page User Type the name of the user who uses TELNET service that you want to search WebSite Type the URL of the website that you want to search From To Specify the date for the record of TELNET service usage that you want to search Please check the box first before choosing the date Search ...

Page 53: ...o or rd d For TELNET application the system allows you to view utilization displayed with graphic From the pop up window you can clearly inspect daily traffic and weekly traffic of such application used by all of the monitored accounts Simply click TELNET Traffic Report icon the following dialog will appear ...

Page 54: ...ll the records will be sent to the e mail box specified in SMTP filed of System Setting page P Pr ri in nt ti in ng g C Cu ur rr re en nt t P Pa ag ge e To have a hard copy of the records please click Print this page Current page will be printed 3 3 3 3 6 6 P P2 2P P Such page displays all of the users who download files from or upload files to Internet with P2P Date Time Display the starting time...

Page 55: ...y clicking Open Search Mode icon you will get the following page User Type the name of the user that you want to search Type Choose the type that the user uses for file download and upload Upload Size Specify the range of file size of uploading file that you want to search File Type the name of the uploading file or downloading file From To Specify the period for viewing the P2P records between th...

Page 56: ...cking the box Then click Delete records selected the records of selected item s will be deleted automatically D De el le et ti in ng g A Al ll l R Re ec co or rd d To delete all of the records displayed on current page click Delete all records displayed All the records listed in this page will be deleted completely M Ma ai il li in ng g A Al ll l R Re ec co or rd d You may want to mail the records...

Page 57: ...eport of other day Additionally there are several icons provided for you to search specified file s view the traffic refresh current page delete selected record delete all record mail all record to specified mail box and print current page Open Search Mode STOCK Traffic Report Refresh Delete records selected Delete all records displayed Send report to your e mail Print this page S Se ea ar rc ch h...

Page 58: ...Traffic Report icon the following dialog will appear R Re ef fr re es sh hi in ng g C Cu ur rr re en nt t P Pa ag ge e To refresh current page simply click Refresh and the record will be refreshed D De el le et ti in ng g S Se el le ec ct te ed d R Re ec co or rd d To delete one record please choose that one you want to delete by checking the box Then click Delete records selected the records of s...

Page 59: ...ly click Send report to your e mail all the records will be sent to the e mail box specified in SMTP filed of System Setting page P Pr ri in nt ti in ng g C Cu ur rr re en nt t P Pa ag ge e To have a hard copy of the records please click Print this page Current page will be printed ...

Page 60: ...firewall for the network Latest 20 days Such function can display daily traffic report for the latest 20 days You can choose any day by using the drop down list for viewing the monitoring report of other day 3 3 4 4 U Us se er r A An na al ly ys si is s This menu makes an analysis for the behavior of users Also it will show the top 10 services that users like to use With such analysis the administ...

Page 61: ...will be listed The number shown after the service indicates that user has accessed that service at that day From the above figure we can see there are 90 HTTP records 2 TELNET records and 1 WEBDOWN record Click on it to access the viewing page to check the total records of the service that user utilizes within specified time ...

Page 62: ...l TCP UDP FTP SMTP used by the user the administrator can review the ranking of each traffic and find the unreasonable network application in time Protocol Simply choose one of the protocols The system will list the top 10 users who use the selected protocol for data transmission Latest 20 days Such table can display daily traffic report In addition you can choose any day by using the drop down li...

Page 63: ...plication the system allows you to view utilization displayed with graphic From the pop up window you can clearly inspect daily traffic and weekly traffic of such application used by all of the monitored accounts Simply click TOTAL Traffic Report icon the following dialog will appear ...

Page 64: ... used frequently Moreover with clicking the user name the service using log of that user can be inspected by the administrator easily In addition such function can be open to anonymous users Even general users can check and view their network usage ranking and restraint their network behaviors Latest 20 days Such table can display daily traffic report In addition you can choose any day by using th...

Page 65: ... Latest 20 days Such table can display daily traffic report In addition you can choose any day by using the drop down list for viewing the monitoring report of other day 3 3 5 5 2 2 S St ta at ti is st ti ic cs s Traffic and storage utilization will be displayed with table 3D Chart and Pie Chart for your reference Simply click the 3D Chart Pie Chart button to have a clear view for statistics Note ...

Page 66: ...n one day with bar chart and table All the data can be previewed in this page and exported with PDF files for off line viewing by the administrator Besides this page also provides reports delivering to the administrator if the radio button of E Mail is selected Everyday the administrator can receive the daily network report transferred by Smart Monitor to inspect the usage of network without loggi...

Page 67: ...t later Or click Open to view it right away E MAIL The statistics report can be sent to the e mail address specified in System Admin automatically based on the account you use for logging into Smart Monitor If you want to get such statistics from Smart Monitor everyday simply check the box of Automatically sent everyday Next click Execute Latest 20 days Such table can display statistics of the lat...

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Page 69: ...i is si it ti in ng g o of f N No on n W Wo or rk k U Us sa ag ge e Employers always browse various web pages for their jobs Some of the web pages have something to do with their jobs however some of them do not Therefore the network administrator usually wishes to reduce the web page visiting that has no relationship with the work With the statistics function of Smart Monitor the web sites which ...

Page 70: ...red However users always will try and change another route if they find one way being blocked To solve this problem simply observe the usage custom for a time spam and repeat the above steps to optimize the firewall settings Then the firewall configuration will be toward to be perfect in the future A superior administrator not only manages the users for the whole network but also he can configure ...

Page 71: ...d at any time There are two ways of recording IM offered for the administrator for a reference A A C Ch ha at tt ti in ng g r re ec co or rd d o of f t th he e u us se er r The chatting record can be viewed through Service Analysis IM B B T To op p 1 10 0 o of f I IM M U Us sa ag ge e There are two ranking records for the administrator to check one is user top 10 and the other is service top 10 Fr...

Page 72: ...ro on nm me en nt t The purpose of management is to increase the work efficiency of the enterprise Many companies strengthen the management vigor in every phase just for such purpose However we always find that employers can not accept such limits due to the severe network rule limitations As a result managing problem might be brought out and affect the work efficiency To solve such problem Smart ...

Page 73: ...nd top 10 of users Therefore the anonymous user can check if the usage traffic and network service of the user has been listed on Top 10 After deploying Smart Monitor the administrator can notify all the users of anonymous logging Everyone can check the network application by himself at any time Even they can remind for each other and restrain their network behavior Thus self management mechanism ...