6
TROUBLESHOOTING
If the warmer is not operating, check that:
1. The power cable is connected to the power outlet.
2. The water is filled to the proper level.
3. The unit is correctly assembled.
4. If display shows the error “ERR"-"H2O”, the warmer has low water condition. Unplug from power.
Fill water to the correct level. Reconnect to Power.
5. Water overflowing from the warming chamber: This can occur if the bottle has a very large
diameter such as with a wide-neck glass bottle with silicone sleeve. Remove the basket and warm
bottle directly in the warming chamber.
WARRANTY
This warming appliance is warranted against defective material or workmanship for a period of one
year from the date of purchase. Any defective part will be repaired or replaced at no charge if it has
not been tampered with and appliance has been used according to these printed instructions. This
Warranty gives you specific legal rights as well as other rights which vary from state to state.
CUSTOMER SERVICE
If you experience unsatisfactory operation or have any questions/comments, call Handi-Craft’s
Customer Service at 1-800-778-9001, send an email to info@handi-craft.com, or write to Handi-Craft
Company, Customer Service, 4433 Fyler Avenue, St. Louis, Missouri 63116 USA. Our Customer Service
Representative will advise you how to correct the problem yourself, or will ask you to return the
product for repair or replacement.
