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1.
Why does my spa not shut off? Your spa is designed to run from the time you plug it in, until it reaches your desired
water temperature. Once desired water temperature is reached then you can control the functions with the
buttons on the top control. For example: On the initial startup the spa will run for up to 18 hours to reach 38°C
(100°F). At that point the spa will shut off, and then the spa will maintain your desired temperature settings. Keep
in mind that anytime power is disrupted to the spa, the spa will reset itself and run until it reaches the spa’s default
settings.
2.
Why does my spa turn on late at night? The spa is designed to filter every 12 hours. The clock starts the second you
plug it in. Recommend unplugging and plugging back in between 7 and 8. This means the spa will come on every 12
hours at the designated time and filter the amount of time you have it set for.
3.
Why is my spa not heating? Spas heat at approximately 0.8°C (1.5°F) or more per hour. If your water temperature is
21°C (70°F) when you first fill your spa it will take up to about 20 hours to reach 38°C (100°F). Remember, it is
imperative to keep your safety cover on and the air injection dials turned off while heating.
4.
How many gallons does my spa hold?
Model
First three characters on
rating plate
730L
AC2
Liters
Gallons
1079
285
5.
I see water on the floor. What does this mean? The cover can accumulate condensation between the seams and
run down the sides of the spa. You can verify that water is coming from the cover by squeezing the seam, or by
repositioning the cover so that the seam is on a different side. This only occurs when the temperature and
humidity are at certain levels.
