Drew Technologies CarDAQ-M J2534-1&2 Module, Quick Start Manual

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Q: I have installed the drivers and connected my CarDAQ-M but 

nothing seems to be working.  

A:  Connect  CarDAQ-M  to  your  computer  and  to  a  vehicle.    Turn  the 

vehicle key to the “On” position. Open the J2534 Toolbox and go to the 

support tab. Use the Vehicle Check application to see if a protocol is 

found. If a error occurs instantly, re-install the drivers. 

Q: How do I re-install the drivers on the PC? 

Find the CD that came with your CarDAQ-M or download the installer 

from the website. Run the installer. Click on the “Remove” button to 

uninstall. Run the installer again to install the drivers on your PC. 

Q: I am having problems re-flashing a vehicle. 

A: Gather the following pieces of information: computer operating 

system, CarDAQ-M driver and firmware versions, vehicle information, and 

error messages from the manufacturer’s program. Contact the vehicle 

manufacturer’s technical support with this information. If the vehicle 

manufacturer’s technical assistance cannot get you going, contact Drew 

Technologies for assistance.  

If all else fails... 

Please contact Drew Technologies for technical support at 

support@drewtech.com. If technical support finds it necessary for the 

unit to be returned for repair, you will be asked for your contact 

information and then provided with a Return Merchandise Authorization 

number (RMA#). Drew Technologies will use the RMA to track the unit 

through the repair process. Please write this number on the outside of 

your shipping box so it can be routed to the correct department. If the 

necessary repair is not covered by Drew Technologies' warranty, you will 

be contacted for payment arrangements. 

Limited Warranty 

Drew Technologies, Inc. guarantees that every CarDAQ M is free from physical defects in 
material and workmanship under normal use for one year from the date of purchase.  
 
IN NO EVENT SHALL DREW TECHNOLOGIES, INC.'S LIABILITY EXCEED THE PRICE PAID FOR 
THE PRODUCT. DREW TECHNOLOGIES SHALL BE EXEMPT FROM ALL OTHER CLAIMS WHETHER 
BASED UPON DIRECT, INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES 
RESULTING FROM THE USE OF THE PRODUCT, ITS ACCOMPANYING SOFTWARE, OR ITS 
DOCUMENTATION. Drew Technologies, Inc. makes no warranty or representation, 
expressed, implied, or statutory, with respect to its products or the contents or use of this 
documentation and all accompanying software, and specifically disclaims its quality, 
performance, merchantability, or fitness for any particular purpose.  Drew Technologies, 
Inc. reserves the right to revise or update its products, software, or documentation without 
obligation to notify any individual or entity.  Please direct all inquiries to: 
Drew Technologies, Inc.  
3915 Research Park Dr 
Suite A10 
Ann Arbor, MI