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www.petfountain.com

Motor and Fountain Parts 

The motor assembly and fountain parts are warranted to be free of defects in 

material and workmanship for one (1) year from the date of purchase.  Retain 

your dated sales receipt as proof of purchase.  If defective, please call, write or 
email:

Veterinary Ventures, Inc.

P.O. Box 19717

Reno, NV 89511

866-322-2530 (Toll-free)

1-775-322-2530 (Outside U.S.)

info@petfountain.com

This warranty does not cover damage from accidents, 

misuse  or  abuse.  It  also  specifically  excludes  incidental  or 

consequential damages as allowed by law.  LOSS OF FUNCTION AS A RESULT 

OF LACK OF CLEANINg, DEBRIS OR MINERALIzATION FROM “HARD” WATER 

DOES  NOT  QUALIFy  under  this  warranty.    (Refer  to  cleaning  instructions  and 

environmental notes).

WARRANTY

TIPS ON USE

When being introduced to the Stainless Steel Drinkwell

®

 

360™ Fountain, your 

pet may be cautious of this new and unusual object. After beginning operation of 

your fountain, simply allow your pet to adjust at his or her own pace. Some pets 

take several days or longer to begin use.

Your pet may prefer that the fountain be placed away from their normal feeding 

area. Try plugging it in somewhere else, like the laundry room, a bathroom or 

another corner of the kitchen. 

Add ice cubes to the bowl for refreshing, ice-cold running water!

 

pg. 11

Summary of Contents for 360

Page 1: ...the plug not the cord 6 Do not operate any appliance with a damaged cord or plug or after the appliance malfunctions or is dropped or damaged in any manner Return appliance to the nearest authorized service facility for examination repair or electrical or mechanical adjustment 7 For a portable appliance To reduce the risk of electrical shock do not place or store appliance where it can fall or be ...

Page 2: ...ose during shipping Your new fountain is composed of several plastic metal parts a replaceable charcoal filter and a low voltage submersible pump See Fig 1 Fig 1 Flow Control Cap Cone Pump Low Voltage Adapter Filter Housing Filter Filter Housing Cap Interchangeable Spout Rings 5 versions Intake Tube 1 As with any electrical device check the electrical cord for any tears or damage before use 2 Make...

Page 3: ...t corrected by increasing the flow control to max flow this may be an indication of a clogged and dirty filter and or the need to rinse and clean the filter housing Consult the Fountain Disassembly and Cleaning Section of this manual for details on cleaning and maintaining your fountain Fig 7 4 Place the intake tube into the circular opening on the top of the pump See Fig 4 5 Keeping the motor in ...

Page 4: ...ontrol Cap with the raised notches Fig 10 Press down gently and the cap will snap into place With the Flow Control Cap you will be able to easily adjust the intensity of the water flow Turn the cap to the right to increase the flow of water and turn to the left to decrease 11 Take one of the plastic cord clips and align with the electrical cord hanging over the rim of the bowl With the two prong e...

Page 5: ...urable water resistant surface This will help protect your floor from any water that may splash out from your pet s use of the fountain 14 Fill the fountain bowl with water Make sure the water level is at least to the MIN Fill Line so the pump does not run dry This will prime the pump for use Do not fill the fountain past the MAX Fill Line 15 Before plugging the fountain into electricity make sure...

Page 6: ...f the fountain 8 Clean the fountain parts with warm water and soap You can also put the fountain in the dishwasher IMPORTANT do not use any abrasive cleaning solutions sponges or pads that could potentially scratch the stainless steel parts Remove the pump before placing the fountain in the dishwasher DO NOT PLACE PUMP IN DISHWASHER 9 If you have troubles reaching certain spots or hard to reach co...

Page 7: ...into the motor cavity and remove any build up For added disinfecting and hard water removal clean the motor with a white vinegar water solution Strengthen the solution by increasing the amount of white vinegar used Be sure to rinse thoroughly with fresh water 7 Once the parts are clean and dry you can reassemble the motor for use a Replace the impeller b Replace the stator c Replace the intake pla...

Page 8: ...opening and make sure the intake tube is sticking straight up from the motor Carefully insert the Filter Housing into the cone opening and push straight down By pushing the Filter Housing all the way down to the rubber gasket the housing should easily attach to the intake tube 6 Choose your preferred Spout Ring 1 spout up to 5 spouts and place on top of the Filter Housing Cap press it gently into ...

Page 9: ...lso an excellent way to disinfect the fountain MAKE SURE TO THOROUGHLY RINSE ALL THE PARTS WITH FRESH WATER TO REMOVE THE BLEACH SOLUTION The best way to rinse out the motor cavity is to hold it under a weak stream of water If you have hard water you may start to see white mineral deposits on or inside the pump This may eventually prevent the impeller from turning properly To avoid having to repla...

Page 10: ...piece to attach the interchangeable spout rings Flow Control Cap 6 Interchangeable Spout Rings The five interchangeable spout rings can be easily changed based upon your pet s preference and can provide up to 5 streams of water for multiple pet households 7 Flow Control Cap The Flow Control Cap is attached to the top of the fountain and easily adjusts the flow of water by turning the cap to the le...

Page 11: ... to that outlet Do not attempt to unplug To avoid the possibility of the plug or outlet getting wet the outlet should always be above the level of the fountain Examine this appliance after installation It should not be plugged in if there is water on the cord or plug Do not operate any appliance if it has a damaged cord or plug or if it is malfunctioning or has been damaged If an extension cord is...

Page 12: ...llowed by law Loss of function as a result of lack of cleaning debris or mineralization from Hard water does not qualify under this warranty Refer to cleaning instructions and environmental notes WARRANTY TIPS ON USE When being introduced to the Stainless Steel Drinkwell 360 Fountain your pet may be cautious of this new and unusual object After beginning operation of your fountain simply allow you...

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