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FOUNTAIN:

1)  Unplug fountain, remove cover and pull out 

filter.

 

2)  Remove the reservoir (See Operating 

Instructions # 8) 

3)  Empty the water out of the fountain. 

4)  Remove the pre-filter by gently pulling up 

on the top lip of the pre-filter and wash with 

soap and water. (Fig. 2a)

FOUNTAIN DISASSEMBLY & CLEANING 

The Fountain Must Be Cleaned To Continue Working Normally!

FILTERS:

1)  Filters should be changed every four to six weeks. Replace filters more 

frequently when using the fountain for multiple pets or pets that produce a 

lot of saliva.

2)  Filters are an added feature of the fountain. Their use is not required for 

normal operation.

3)  Filters may be rinsed out when the fountain is cleaned. Do not wash with 

soapy water since you cannot remove all the soap residue.

4)  For replacement filters, visit a pet store near you or call 866-322-2530.

5)   Remove the filter housing by gently pushing in on either side of the 

fountain where the curve meets the seam. Gently lift up. (Fig. 2b-d)

a.  Note: You will notice the right side of the housing will offer some 

resistance as the water intake tube pulls away from the motor.

p. 4

Fig. 2b

Fig. 2c

Fig. 2d

Fig. 2a

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Summary of Contents for Platinum

Page 1: ...ord 6 Do not operate any appliance with a damaged cord or plug or after the appliance malfunctions or is dropped or damaged in any manner Return appliance to the nearest authorized service facility for examination repair or electrical or mechanical adjustment 7 For a portable appliance To reduce the risk of electrical shock do not place or store appliance where it can fall or be pulled into a tub ...

Page 2: ... 1b DRINKWELL OPERATING INSTRUCTIONS 5 Insert the charcoal filter The filter will fit into the two triangular slots in the center of the housing The filter fits narrow side down and the black side faces the front of the fountain The filter will slide easily into place a Note Rinse the filter thoroughly under cool water before placing into the housing This will remove any loose charcoal dust which ...

Page 3: ...ervoir right side up and slide into place Fig 1e Water level will equalize to approximately 1 2 inch below the rim of the bowl 9 Before you plug in the fountain make sure the cord and your hands are dry Plug the fountain in 10 Set your desired flow rate with the flow control knob located to the right of the splash ramp In the 10 O clock position for a smaller stream or in the 2 O clock position fo...

Page 4: ...or multiple pets or pets that produce a lot of saliva 2 Filters are an added feature of the fountain Their use is not required for normal operation 3 Filters may be rinsed out when the fountain is cleaned Do not wash with soapy water since you cannot remove all the soap residue 4 For replacement filters visit a pet store near you or call 866 322 2530 5 Remove the filter housing by gently pushing i...

Page 5: ...ommended that you turn down the heat of the water inside the dishwasher if you can 8 If you have troubles reaching certain spots or getting hard to reach corners try using a cotton swab Q Tip or get the Drinkwell Cleaning Kit a 3 Brush Kit For information on how to order one please call 866 322 2530 or visit www petfountain com 9 Once the fountain is completely disassembled you will have 6 plastic...

Page 6: ...he plug through the opening next to the motor Under the arch you can tuck the cord into cord channels then thread the cord along the back of the fountain to the cord notch Fig 3d Use this pass through to keep the cord from showing Cord Channels Cord Pass Through 3 Line up the filter housing unit over the motor and then the bowl You will want to line up the intake tube to fit directly into the moto...

Page 7: ...l off It may be necessary to insert a fingernail into the seam of the inlet plate to pry it off MOTOR MAINTENANCE 4 Next you will want to remove the stator by placing your finger nail under the small lip located on the narrow side of tear drop shaped stator and pull out Stator Pull Tab Cleaning the motor is essential to the longevity of the fountain as well as the cleanliness of the water IMPORTAN...

Page 8: ...ent and have problems with mold or algae the parts may feel slimy simply soak all of the parts in a diluted bleach solution for about 10 minutes after regular cleaning Use one or two cups of bleach in a sink full of water Pour some of the bleach solution down into the motor cavity too This is also an excellent way to disinfect the fountain You must be sure to rinse all the parts very well to remov...

Page 9: ...UNDERSTANDING THE DRINKWELL PARTS Housing Lid Cover Housing Filter Housing Replaceable Charcoal Filter Pre filter Reservoir Reservoir Cap Bowl Flow Control Knob Motor Pump p 9 www petfountain com ...

Page 10: ... cord channel to hide the cord from view 5 Flow Control Knob the black knob that attaches to the motor which will adjust the rate of water flow The pre filter will snap around the neck of the flow control knob which will lock it into place The knob is attached to the motor and can be removed by taking the motor apart See section Motor Maintenance 6 Motor or Pump a small submersible aquarium pump t...

Page 11: ...should always be above the level of the fountain Examine this appliance after installation It should not be plugged in if there is water on the cord or plug Do not operate any appliance if it has a damaged cord or plug or if it is malfunctioning or has been damaged If an extension cord is necessary a cord with a proper rating should be used 1 While the capacity of the Drinkwell Platinum Fountain h...

Page 12: ...Loss of function as a result of lack of cleaning debris or mineralization from Hard water does not qualify under this warranty Refer to cleaning instructions and environmental notes WARRANTY TIPS ON USE When being introduced to the Drinkwell Platinum Fountain your pet may be cautious of this new and unusual object After beginning operation of your fountain simply allow your pet to adjust at his or...

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