10
Warranty
To improve the safety and lifespan of your walker, it is recommended that you have it
serviced on a regular basis. Recommended Service Schedules for walkers are available
to service agents.
There is a comprehensive twelve-month warranty from the date on which your new
walker is delivered. The warranty covers the walker for repairs or replacement during this
period. For more detail, please see the warranty conditions below:
1. Any work or replacement part installation must be carried out by an authorised
Dealer / service agent.
2. To apply the warranty should your walker require attention please contact the outlet
from which you purchased the walker.
3. Should any part of the walker require repair or full or part replacement, as a result of
a manufacturing or material defect within the warranty period, parts will be supplied
free of charge. Note: The guarantee is not transferable.
4. Any repaired or replaced parts will be covered by the balance of the warranty period
on the walker.
5. Parts replaced after the original warranty has expired will be covered by a three-
month warranty.
6. Consumable items supplied will not generally be covered during the normal warranty
period unless such items require repair or replacement clearly as a direct result of a
manufacturing or material defect. Such items include (among others): upholstery and
tyres.
7. The above warranty conditions apply to brand new walkers.
whether your walker is covered contact your dealer.
8. Under normal circumstances, no responsibility will be accepted where the walker
has required assistance as a direct result of:
a. the walker part not having been maintained in accordance with the manufacturers
recommendations
b. failure to use the manufacturer’s specified parts
c. the walker or part having been damaged due to neglect, accident or
improper use
d. the walker or part having been altered from the manufacturer’s specification
or repairs having been attempted before the dealer is notified
In the event of your walker requiring attention, please contact your service agent / dealer
and give all relevant details so they can act quickly.
This warranty is issued free of charge by the manufacturer to the original retail purchaser
of the device. This does not affect your statutory rights.
If you are unsure
