Drolet DP00065 Installation And Operation Manual Download

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Edison Installation and Operation Manual

110

DROLET LIMITED LIFETIME WARRANTY

The warranty of the manufacturer extends only to the original retail purchaser and is not transferable. This warranty covers brand new
products only, which have not been altered, modified nor repaired since shipment from factory. Proof of purchase (dated bill of sale),
model name and serial number must be supplied when making any warranty claim to your DROLET dealer.

This  warranty  applies  to  normal  residential  use  only.  Damages  caused  by  misuse,  abuse,  improper  installation,  lack  of
maintenance,  over  firing,  negligence  or  accident  during  transportation,  power  failures,  downdrafts,    venting  problems  or
under-estimated heating area are not covered by this warranty.  The recommended heated area for a given appliance is defined
by  the  manufacturer  as  its  capacity  to  maintain  a  minimum  acceptable  temperature  considering  that  the  space  configuration
and the presence of heat distribution systems have a significant impact in making heat circulation optimum.

This  warranty  does  not  cover  any  scratch,  corrosion,  distortion,  or  discoloration.  Any  defect  or  damage  caused  by  the  use  of
unauthorized  or  other  than  original  parts  voids  this  warranty.  An  authorized  qualified  technician  must  perform  the  installation  in
accordance  with  the  instructions  supplied  with  this  product  and  all  local  and  national  building  codes.  Any  service  call  related  to  an
improper installation is not covered by this warranty.

The manufacturer may require that defective products be returned or that digital pictures be provided to support the claim. Returned
products are to be shipped prepaid to the manufacturer for investigation. Transportation fees to ship the product back to the purchaser
will be paid by the manufacturer. Repair work covered by the warranty, executed at the purchaser’s domicile by an authorized qualified
technician requires the prior approval of the manufacturer. All parts and labour costs covered by this warranty are limited according to
the table below.

The manufacturer, at its discretion, may decide to repair or replace any part or unit after inspection and investigation of the defect. The
manufacturer may, at its discretion, fully discharge all obligations with respect to this warranty by refunding the wholesale price of any
warranted but defective parts. The manufacturer shall, in no event, be responsible for any uncommon, indirect, consequential damages
of any nature, which are in excess of the original purchase price of the product. A one-time replacement limit applies to all parts
benefiting from lifetime coverage. This warranty applies to products purchased after March 1

, 2015.

DESCRIPTION

WARRANTY APPLICATION*

PARTS

LABOUR

Combustion chamber (welds only**), heat exchanger (welds only**), and cast
iron door frame.

Lifetime

3 years

Surrounds, heat shields, ash drawer, legs, pedestal, trims (aluminum
extrusions), and plating (defective manufacture**).

5 years

3 years

Removable stainless steel components, burn pot, deflectors, and supports.

3 years

N/A

Glass retainers, handle assembly, cleaning rod, air control mechanism, and
auger.

3 years

1 year

Blowers, auger motor, PC board, igniter, heat sensors, switches, wiring,
rheostat, and other controls.

1 year

Ceramic glass (thermal breakage only**), paint (peeling**), gaskets, insulation,
ceramic fibre blankets, ceramic logs, masonry-like panels and other options.

1 year

N/A

All parts replaced under the warranty.

90 days

N/A

*Subject to limitations above. **Picture required.

Labour cost and repair work to the account of the manufacturer are based on a predetermined rate schedule and must not exceed the
wholesale price of the replacement part.

Shall your unit or a components be defective, contact immediately your DROLET dealer. To accelerate processing of your warranty
claim, make sure to have on hand the following information when calling:

•

Your name, address and telephone number;

•

Bill of sale and dealer’s name;

•

Installation configuration;

•

Serial number and model name as indicated on the
nameplate fixed to the back of your unit;

•

Nature of the defect and any relevant information.

Before shipping your unit or defective component to our plant, you must obtain an Authorization Number from your DROLET
dealer. Any merchandise shipped to our plant without authorization will be refused automatically and returned to sender.