Warranty Policies and Claim Procedures
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1. Warranty Policies & Claim Procedures
DRYAIR MANUFACTURING CORP.
(referred to within as DRYAIR) warranties its new,
unused equipment to be free of defects in material and workmanship at the time of delivery to
the original retail purchaser.
Warranty Policies
Basic Warranty Policy
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DRYAIR will repair or replace, at its discretion, without charge, any defective part of the
equipment for a period of twelve (12) months from delivery to the first retail purchaser,
F.O.B St. Brieux, SK, Canada.
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Any parts that are covered by an extended warranty published by DRYAIR are an exception
to the Basic Warranty Policy and are to be warrantied as per the details of the Extended
Warranty Policy.
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Labour is covered as per DRYAIR flat labour rate.
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The Warranty Policy, terms and conditions, may change from time to time without prior
notice.
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Warranty terms and conditions are transferable in the event of the sale to a second owner.
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Replacement parts will be warrantied for 90 days from the repair date. Bill of sale must
accompany the warranty claim.
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The terms of this Warranty Policy are subject to provincial and state legislation. DRYAIR
reserves the right to make modifications in accordance with provincial and state legislation
without prior notice or obligation.
Extended Warranty Policy
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An extended warranty is available on the heat exchanger unit of the water heater assembly.
The available warranty for a part, under the extended warranty policy, is prorated by 20% per
year.
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Shipment date is the date to be used for the commencement of the warranty period.
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Coverage schedule:
Year 1 - 100%
Year 2 - 80%
Year 3 - 60%
Year 4 - 40%
Year 5 - 20%
Exceptions to the Warranty Policies
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Under no circumstance shall the owner be entitled to recover costs for incidental, special or
consequential damages such as, but not limited to: loss of profit or revenue, other commercial
losses, inconvenience and/or replacement equipment rental cost.
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Maintenance, repair or service items not related to warrantable defects.
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Loss or damage during shipping.
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Failure resulting from lack of or improper maintenance.
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Damage caused by operator abuse, negligence or improper operation.
