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Warranty Policies & Claim Procedures
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Damage caused by operator abuse, negligence or improper operation
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Damage resulting from improper voltage supply
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Damage from improper installation (installation done by someone other than the
manufacturer)
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Non-defective items replaced at the request of the customer
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Damage due to accidents
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Damage resulting from improper fuel supply (i.e. pressure or contamination)
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Damage resulting from cracked or broken lines occurring during transport
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Damage resulting from use of inadequate or improper fluids (i.e. glycol or oil)
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Mileage is not covered.
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Glycol is considered a consumable and will not be covered under warranty policy.
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Generators carry their own warranty coverage through their own manufactures. Please refer
generator issues to the OEM. Contact information may be found in the Service & Operator
Manual under Optional Equipment.
Owner Obligations
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It is the responsibility of the owner, at the owner's expense, to transport the equipment to the
service facility of an authorized DRYAIR distributor/dealer or alternately to reimburse the
distributor/dealer, for any traveling expenses incurred in fulfilling this warranty.
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It is the responsibility of the owner to read, understand and implement the maintenance,
safety, and operational guidelines as laid out in the Operation and Maintenance Guide.
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All parts are to be tagged with a warranty claim number and shipped prepaid to DRYAIR
within 30 days.
Manufacturer Obligations
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DRYAIR reserves the right to continually improve the product’s parts or specifications at
any time without notice or obligation.