DSC PC1616; PC1832; PC1864, Installation Manual

Page 1: ...ller Center pages contain important end user information Leave with End User WARNING This manual contains information on limitations regarding product use and function and infor mation on the limitations as to liability the manufacturer The entire manual should be carefully read ...

Page 2: ...Away Arming 5 Stay Arming 5 Disarming 5 Commands 5 Function keys 7 3 3 1 3 2 3 3 3 4 3 5 3 6 Programming 8 How to Program 8 Programming Toggle Options 8 Programming Decimal Hexadecimal Data 8 How to Exit Programming 9 Viewing Programming 9 DLS Programming 9 4 Programming Descriptions 10 5 Programming Worksheets 25 App A Reporting Code Formats Contact ID SIA APP A App B UL Listing Requirements APP ...

Page 3: ...4AHr Bell Output 12V 700 mA cont 12V 700 mA cont 12V 700 mA cont COMPATIBLE DEVICES Keypads Backward compatible with all PowerSeries keypads Modules PK5500 Keypad 125mA max PK5501 Keypad 125mA max PK5508 LED Keypad 125mA max PK5516 LED Keypad 125mA max PC5532Z LED Keypad 125mA max LCD5511 Fixed Message LCD Keypad 85mA max LED5511Z 8 zone LED Keypad 100mA max Cabinets PC5003C 222x298x78mm 11 3x11 7...

Page 4: ...wire open Violated 11 200Ω contact open 1 3 Zone Expanders Zone expanders add zones in groups of eight to the Alarm system Module jumpers J1 J2 J3 are required to assign zones to these modules Jumper settings for PC5108v2 are shown here PC5108v1 0 supports first 32 zones only PC5700 enrolls as two modules Do NOT use PC5108v1 v2 on the same panel 0 Module Zones Jumpers Assigned J1 J2 J3 ON ON ON Zo...

Page 5: ...ons b The connection to the mains supply must be made as per the local authorities rules and regulations An appropriate disconnect device must be provided as part of the building installation Where it is not possible to rely on identification of the neutral in the AC Mains supply the disconnecting device must disconnect both poles simultaneously line and neutral The device shall disconnect the sup...

Page 6: ...NOTE For ULC Listed installations use FSA 210A and FSA 410A series 4 wire Smoke Detectors 1 7 Telephone Line Wiring Wire the telephone connection terminals TIP Ring T 1 R 1 to an RJ 31x Connector as indicated Use 26 AWG wire minimum for wiring For connection of multiple devices to the telephone line wire in the sequence indicated Telephone format is programmed in section 350 Telephone Call Directi...

Page 7: ...last 10 seconds of entry delay to alert the user to disarm the system Enter a valid user code to disarm the system If an alarm occurred while the panel was armed the Memory light and the zones that went into alarm will be flashing LED keypad or the keypad will display Alarm in Memory LCD keypad Press the key to return the keypad to the Ready state Section 2 4 4 Commands The following is a list of ...

Page 8: ...e After the user code is programmed or deleted scroll to another user or press to exit Programming Partition Assignment Press 4 5 followed by the Master Code or Supervisor Code Press 8 followed by the 2 digit user to change to the partition assignment The keypad will turn ON the corresponding zone light to indicate which partition s the user is assigned to For example if zone light 1 is ON the use...

Page 9: ...ute time period without changing the status of the system Section 2 5 Function Keys Keypads have 5 programmable one touch function buttons located in a column down the right side of the keypad These buttons can also be activated by pressing and holding number 1 through 5 respectively for 2 seconds The default for these function buttons on the PK series keypads are as follows 1 Stay Arm 4 Fire Rese...

Page 10: ...d the keypad will beep rapidly 5 times and exit the program section The Ready light will turn OFF and the Armed light will turn ON For sections that do not require data for every box such as phone numbers press the key to exit the program section after entering all the required data The Ready light will turn OFF and the Armed light will turn ON At any time the can be pressed to exit any program se...

Page 11: ...stem Keypad to initiate PC Link Enter Installers programming 8 Installer Code 499 Installer Code 499 Any programming section can be viewed from an LED or LCD5501Z keypad When a programming section is entered the keypad will immediately display the first digit of information pro grammed in that section The keypad displays the information using a binary format accord ing to the following chart Press...

Page 12: ... at default Reporting code GA GH 14 24 Hour Heat Instant alarm when violated audible alarm at default also known as high temp Reporting code KA KH 15 24 Hour Medical Instant alarm when violated silent alarm at default Reporting code MA MH 16 24 Hour Panic Instant alarm when violated audible alarm at default Reporting code PA PH 17 24 Hour Emergency Instant alarm when violated audible alarm at defa...

Page 13: ... fire reset command is entered or when an Auto Verify Fire alarm is detected 04 2 Wire Smoke Configures PGM2 as 2 wire smoke detector input PGM2 only 05 Armed Status Output will activate when all of the selected partitions are armed 06 Ready Status Output will activate when all the selected partitions are in the Ready state Ready light ON 07 Keypad Buzzer Follow Output will activate and follow the...

Page 14: ...unctions as a Fire and Burglary output but does not activate until the TX Delay time expires 26 28 For Future Use 29 Zone Follower Active when all the selected zones 1 8 are restored and activates when any of the selected zones are violated 30 Partition Status Alarm Memory Activates if the selected partition is armed Output will pulse one second ON one second OFF if an alarm occurs Option Descript...

Page 15: ...out normally Option Description 1 ON the keypad F fire emergency key will be enabled OFF the keypad F fire emergency key will be disabled 2 ON the keypad P panic emergency will be audible bell output OFF the keypad P emergency key will be silent 3 ON the Quick Exit feature will be enabled OFF the Quick Exit feature will be disabled 4 ON the Quick Arming 0 feature will be enabled OFF Quick Arming 0...

Page 16: ...ce Code or Cross Zone event 5 ON the system logs and communicates a Late To Close event when it auto arms at the programmed time not if auto arming was caused by the No Activity Arming feature OFF the system does not transmit or log a Late To Close event 6 ON enables the Daylight Savings automatic clock adjustment feature OFF the system does not automatically adjust the clock for Daylight Savings ...

Page 17: ... the system will activate the bell output and beep the keypad 2 Refer to the PC1616 PC1832 PC1864 Reference Manual for 200 Baud Open Close Identifier details 3 ON the system will only transmit the Test Transmission reporting code if the system is armed at the time the system is programmed to report the event OFF the system will always report the Test Transmission reporting code at the programmed t...

Page 18: ...t Hr to initiate the change Data 000 or 023 represents the hour to make the change and the Increment Data 001 or 002 represents the number of hours to adjust Section 170 PGM Output Timer Program the time in seconds PGM outputs programmed to follow the PGM Output Timer will activate for Valid entries are 001 to 255 Section 173 Bell Delay Timer Program the time in minutes the panel will delay activa...

Page 19: ...d for all programmed auto arming features is not used for No Activity Arming The keypads will provide a steady tone warning the user that the system will arm The user can enter a valid access code to abort the arming sequence Valid entries are 000 to 255 Section 201 Partition Selection Mask Turn the corresponding option ON to enable partitions 1 to 8 ON bit 1 cannot be turned OFF Section 202 to 26...

Page 20: ...e Number 1 and or Phone Number 2 can be used Section 377 Communicator Variables Program a 3 digit number for each program entry Section 378 Test Transmission Time Program the time the system will report a Test Transmission reporting event Program 4 digits HH MM using military standard For a test transmission at 11 00 pm program data 23 00 Valid entries are 00 00 to 23 59 Swinger Shutdown Alarms Ma...

Page 21: ... format OFF the system automatically generates all reporting codes transmitted 4 ON the system beeps the keypad 8 times after successfully transmitting a Closing reporting event OFF the keypad does not beep 5 ON the system requests a Listen in Two way session the next time it calls the 1st 3rd Phone Number when the PC59xx transmits a request OFF the system ignores the request from the PC59xx This ...

Page 22: ...o 010 Section 499 PC Link Communications Enter the following command to initiate downloading via PC Link Section 499 Installer Code 499 Section 501 to 514 Programmable Output Attributes These Sections are used to customize the operation of the PGM outputs Section 501 for PGM 1 Section 502 for PGM 2 etc The avail able options depend on which PGM output type is programmed When the PGM Output Options...

Page 23: ...til the 7 x command is performed again 5 ON a valid user code must be entered after the 7 x command OFF user code is not required Option Description 1 ON PGM output activates if a Service Required trouble condition is present 2 ON PGM output activates if an AC trouble condition is present 3 ON PGM output activates if a Telephone Line trouble condition is present 4 ON PGM output activates if a Fail...

Page 24: ... the system will hang up if a busy tone is detected This attempt is not counted towards the Maximum Dialing Attempts programmed OFF the panel will not detect busy tones 7 ON the system will charge the battery at approximately 700mA OFF the system will charge the battery at 400mA 8 ON the system will abort a DLS session Escort access Listen In Two way session if a new central station communication ...

Page 25: ...message LCD keypads or displaying the modules detected in plain language programmable LCD keypads Refer to the chart below Section 904 Wireless Placement Test Enter Section 904 followed by the 2 digit number of the wireless zone to test When a wireless signal is received from the selected trans mitter the system will indicate the location as Good or Bad as follows Good One bell squawk 1 keypad bee...

Page 26: ...Module Section 996 Factory Default Wireless Receiver Section 997 Factory Default PC5400 Module Section 998 Factory Default PC59xx Module Section 999 Factory Default Main Control Panel Hardware Reset Default Main Control Panel Perform the following to default the main control panel 1 Power down the system completely 2 Connect a short between Zone 1 and PGM1 on the control panel remove all other wir...

Page 27: ...odes 39 Programming Option Page 345 Maintenance Alarm Reporting Codes 39 346 Maintenance Restoral Reporting Codes 39 347 Miscellaneous Maintenance Reporting Codes 39 348 Test Transmission Reporting Codes 39 349 PC5700 Maintenance Reporting Codes 39 350 Communicator Format Options 39 351 358 Alarm Restore Communicator Call Directions 40 359 366 Tamper Restore Communicator Call Directions 40 367 374...

Page 28: ...17 1 Reactivate Stay Away Zones 28 Select Partition 4 07 6 4 System Test 18 For Future Use 29 Select Partition 5 08 1 Bypass Mode 19 Command Output 3 7 3 30 Select Partition 6 09 2 Trouble Display 20 For Future Use 31 Select Partition 7 10 3 Alarm Memory 21 Command Output 4 7 4 32 Select Partition 8 Partition Slot 20 Zone Assigned Key 1 Key 2 Key 3 Key 4 Key 5 ICON LED Defaults 11 00 03 04 06 14 0...

Page 29: ...00 I_ __ __ I_ __ __ I 11 00 I__ _ __ I_ __ __ I 27 00 I_ __ _ _I_ _ __ _I 43 00 I __ __ _I __ __ _ I 59 00 I_ __ __ I_ __ __ I 12 00 I__ _ __ I_ __ __ I 28 00 I_ __ _ _I_ _ __ _I 44 00 I __ __ _I __ __ _ I 60 00 I_ __ __ I_ __ __ I 13 00 I__ _ __ I_ __ __ I 29 00 I_ __ _ _I_ _ __ _I 45 00 I __ __ _I __ __ _ I 61 00 I_ __ __ I_ __ __ I 14 00 I__ _ __ I_ __ __ I 30 00 I_ __ _ _I_ _ __ _I 46 00 I __...

Page 30: ... PC5208 01 I_______I_______I PGM 6 PC5208 01 I_______I_______I PGM 10 PC5208 These two sections allow you to program both PGM3 and PGM4 on the main panel and the first two PGM outputs on the PC5208 If you use both the main panel and the PC5208 outputs PGM3 will work the same as the first PC5208 output and PGM4 will work the same as the sec ond PC5208 output 011 PGM 11 to PGM 14 Output Programming ...

Page 31: ...itions and they are not a substitute for prudent security practices or life and property insurance Your security system should be installed and serviced by qualified security professionals who should instruct you on the level of protection that has been provided and on system operations Keypad Display Symbols PK5500 Language Selection Your keypad may be able to display messages in different langua...

Page 32: ...pass Re activate Stay Away Zones LED Keypad Press 4 1 to enter the bypass mode If the Code Required for Bypass option is enabled enter a valid user code The Bypass light will flash The keypad will turn ON the corresponding zone light to indicate a zone is bypassed To bypass or unby pass a zone enter the 2 digit zone number Once the correct zones are bypassed press to exit The Bypass light will be ...

Page 33: ... 4 To test the zones activate each detector in turn e g open each door window or walk in motion detector areas PK5500 LCD5500 keypads will display the following message when each zone detector is activated Secure System Before Arming Secure System or Enter Code or Secure or Arm System Use the keys to view which zones are open The message will disappear when the zones are closed On an PK5501 LCD550...

Page 34: ...ation instructions for details Ringer Equivalence Number REN The REN is used to determine the number of devices that may be connected to a telephone line Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming call In most but not all areas the sum of RENs should not exceed five 5 0 To be certain of the number of devices that may be connected to a line a...

Page 35: ...ll Squawk On Trouble 6 9 R Audible Exit with Urgency R Silent Exit Delay 7 R Exit Delay Termination Enabled 9 R Exit Delay Termination Disabled 8 R Residential Fire Bell is Continuous 9 R Residential Fire Bell is Cut off Opt Def ON OFF 1 9 R Fire Key Enabled R Fire Key Disabled 2 R Panic Key Audible Bell Beeps 9 R Panic Key Silent 3 R Quick Exit Enabled ON for SIA CP 01 9 R Quick Exit Disabled 4 9...

Page 36: ...led 5 R Late to Close Enabled 9 R Late to Close Disabled 6 R Daylight Savings Time Enabled 9 R Daylight Savings Time Disabled 7 9 R Periodic Camera Test Enabled R Periodic Camera Test Disabled 8 R Squawk on Away Key Arming Disarming Only 9 R Squawk on all Arming Disarming Opt Def ON OFF 1 R Test Transmission Exception Enabled 9 R Test Transmission Exception Disabled 2 R For Future Use 9 R 3 R For ...

Page 37: ...o Will Disconnect for a New Event 7 R Trouble Beeps are Silent 9 R Trouble Beeps Sound Every 10 Seconds 8 R For Future Use 9 R This option must be off for UL residential fire applications Opt Def ON OFF 1 R Zone 1 is Fast Loop Response 9 R Zone 1 is Normal Loop Response 2 R Zone 2 is Fast Loop Response 9 R Zone 2 is Normal Loop Response 3 R Zone 3 is Fast Loop Response 9 R Zone 3 is Normal Loop Re...

Page 38: ..._____I 113 13 I________I I________ I________ I________ I________ I________ I________ I________I I________I 114 14 I________I I________ I________ I________ I________ I________ I________ I________I I________I 115 15 I________I I________ I________ I________ I________ I________ I________ I________I I________I 116 16 I________I I________ I________ I________ I________ I________ I________ I________I I___...

Page 39: ...________ I________ I________ I________ I________I I________I 140 40 I________I I________ I________ I________ I________ I________ I________ I________I I________I 141 41 I________I I________ I________ I________ I________ I________ I________ I________I I________I 142 42 I________I I________ I________ I________ I________ I________ I________ I________I I________I 143 43 I________I I________ I________ I...

Page 40: ...ay Saturday 181 I_______I_______I I_______I_______I I_______I_______I I_______I_______I I_______I_______I I_______I_______I I_______I_______I I_______I_______I I_______I_______I I_______I_______I I_______I_______I I_______I_______I I_______I_______I I_______I_______I 182 I_______I_______I I_______I_______I I_______I_______I I_______I_______I I_______I_______I I_______I_______I I_______I_______I I_...

Page 41: ...ed 8 R Partition 8 is enabled 9 R Disabled Partition 1 Zone Assignment Partition 2 Zone Assignment Partition 3 Zone Assignment Partition 4 Zone Assignment 202 1 8 RRRRRRRR 210 1 8 RRRRRRRR 218 1 8 RRRRRRRR 226 1 8 RRRRRRRR 203 9 16 RRRRRRRR 211 9 16 RRRRRRRR 219 9 16 RRRRRRRR 227 9 16 RRRRRRRR 204 17 24 RRRRRRRR 212 17 24 RRRRRRRR 220 17 24 RRRRRRRR 228 17 24 RRRRRRRR 205 25 32 RRRRRRRR 213 25 32 ...

Page 42: ... 44 Zone 45 Zone 46 Zone 47 Zone 48 I_______I_______I I_______I_______I I_______I_______I I_______I_______I I_______I_______I I_______I_______I I_______I_______I I_______I_______I 323 Zone 49 Zone 50 Zone 51 Zone 52 Zone 53 Zone 54 Zone 55 Zone 56 I_______I_______I I_______I_______I I_______I_______I I_______I_______I I_______I_______I I_______I_______I I_______I_______I I_______I_______I Zone 57 ...

Page 43: ...store I_______I_______I Cross Zone Police Code Alarm I_______I_______I Burglary Not Verified I_______I_______I Alarm Cancelled 329 Priority Alarm and Restoral I_______I_______I Keypad Fire Alarm I_______I_______I Keypad Auxiliary Alarm I_______I_______I Keypad Panic Alarm I_______I_______I Auxiliary Input Alarm I_______I_______I Keypad Fire Restoral I_______I_______I Keypad Auxiliary Restoral I___...

Page 44: ...Codes Access Codes 1 32 Section 339 Code 1 Code 2 Code 3 Code 4 Code 5 Code 6 Code 7 Code 8 I_______I_______I I_______I_______I I_______I_______I I_______I_______I I_______I_______I I_______I_______I I_______I_______I I_______I_______I Code 9 Code 10 Code 11 Code 12 Code 13 Code 14 Code 15 Code 16 I_______I_______I I_______I_______I I_______I_______I I_______I_______I I_______I_______I I_______I__...

Page 45: ..._______I General System Supervisory I_______I_______I General System Supervisory Restoral 347 Miscellaneous Maintenance Reporting Codes 348 Test Transmission Reporting Codes I_______I_______I Telephone Number 1 FTC Restore I_______I_______I Walk Test End I_______I_______I Telephone Number 2 FTC Restore I_______I_______I Walk Begin I_______I_______I Event Buffer 75 Full Since Last Upload I_______I_...

Page 46: ... I________I I________I I________I 362 4 I________I I________I I________I I________I I________I I________I 363 5 I________I I________I I________I I________I I________I I________I 364 6 I________I I________I I________I I________I I________I I________I 365 7 I________I I________I I________I I________I I________I I________I 366 8 I________I I________I I________I I________I I________I I________I Sectio...

Page 47: ...nications delay program 000 378 Test Transmission Time of Day Default 380 First Communicator Options 381 Second Communicator Options 9999 I_______I_______I_______I_______I Valid entries are 0000 2359 9999 to disable Opt Def ON OFF 1 9 R Communications Enabled R Communications Disabled 2 R Restorals on Bell Time out 9 R Restorals Follow Zones 3 R Pulse Dialing 9 R DTMF Dialing 4 R Switch to Pulse D...

Page 48: ...nications Disabled During Walk Test 3 R Communication Cancelled Message Enabled ON for SIA CP 01 9 R Communication Cancelled Message Disabled 4 R Call Waiting Cancel Enabled 9 R Call Waiting Cancel Disabled 5 R T Link Interface Enabled 9 R T Link Interface Disabled 6 R AC Failure Transmission Delay is in Hours 9 R AC Failure Transmission Delay is in Minutes 7 R For Future Use 9 R 8 R For Future Us...

Page 49: ...Remote Operation DLS Support Y Y 16 For Future Use Y 17 Away Armed Status Y 18 Stay Armed Status Y 19 Command Output 1 4 7 1 Y Y Y 20 Command Output 2 4 7 2 Y Y N 21 Command Output 3 4 7 3 Y Y N 22 Command Output 4 4 7 4 Y Y N 23 24 Hr Silent Input PGM2 only Y 24 24 Hr Audible Input PGM2 only Y 25 Delayed Burglary Fire Output Y 30 Partition Status Alarm Memory Output Y Attribute 1 2 3 4 5 6 7 8 PG...

Page 50: ...2 12 I________I I________ I________ I________ I________ I________ I________ I________I 513 13 I________I I________ I________ I________ I________ I________ I________ I________I 514 14 I________I I________ I________ I________ I________ I________ I________ I________I Record here based on programming in 009 010 and 011 PGM Output Partition Assignment Section PGM Partition 1 2 3 4 5 6 7 8 Main Board 55...

Page 51: ...ocations and instructions 851 T Link Programming Refer to the T Link Installation Manual for programming locations and instructions Opt Def ON OFF 1 R 50 Hz AC 9 R 60 Hz AC 2 R Time Base Internal Crystal 9 R Time Base AC Line 3 R AC DC Arming Inhibit Enabled 9 R AC DC Arming Inhibit Disabled 4 R All System Tampers Require Installer Reset 9 R All System Tampers Follow Restore 5 R 6 digit User Acces...

Page 52: ... Placement Test 905 909 For Future Use 990 Installer Lockout Enable 991 Installer Lockout Disable 992 For Future Use 993 Restore Alternate Communicator to Default Programming 994 For Future Use 995 Restore Escort5580 to Default Programming 996 Restore PC5132 to Default Programming 997 Restore PC5400 to Default Programming 998 Restore PC59xx to Default Programming 999 Restore Control Panel to Defau...

Page 53: ...Alarm Cancelled A R 4 A6 BC 00 329 F Key Alarm Rest Keypad fire alarm alarm and restore rep codes sent together A R 1 1A FA 00 FH 00 329 A Key Alarm Rest Keypad auxiliary alarm alarm and restore rep codes sent together A R 1 AA MA 00 MH 00 329 P Key Alarm Rest Keypad panic alarm alarm and restore rep codes sent together A R 1 2A PA 00 PH 00 329 Aux Input Alarm Rest Option 23 24 a panic button wire...

Page 54: ...ber 01 64 Use the Fail to close event code 4 54 to report closing or activity delinquency Ensure the central station is aware that this code is used Zones are identified panic pendants wireless keys and handheld keypads are not Section Reporting Code Code Sent When Dialer Direction Automatic Contact ID Codes SIA Auto Rep Codes Contact ID Zone Alarm Restoral Event Codes as per SIA DCS Contact ID 01...

Page 55: ...e installer should caution the user s not to give system information to casual users e g codes bypass methods etc to baby sitters or service people Only the One Time Use codes should be given to casual users User Information The installer should advise the users and note in the User s Manual Service organization name and telephone number The programmed exit time The programmed entry time Test syst...

Page 56: ...unciation 328 8th entry Access to the reporting code for Alarm Cancelled Annunciate that a Cancel was transmitted Default Enabled Required Duress Feature 5 Master Code 33rd and 34th entries Do not derive code from an existing Master User code e g Master code is 1234 the duress code should not be 1233 or 1235 No 1 derivative of another user code No duplicates with other user codes Default disabled ...

Page 57: ...for a specific trouble condition a will appear on the display Press the key to view the additional information LED Keypads LCD Fixed Message Keypads Press 2 to view a trouble condition The trouble light will flash Refer to the Trouble Summary chart below to determine the trouble condition s present Trouble Summary Light 1 Service Required Press 1 for more information 1 Low Battery 2 Bell Circuit 3...

Page 58: ...e is 13 70 13 80 VDC Printer connected to PC5400 offline Verify printer operation out of paper paper jam etc T Link Network Fault present T Link Receiver Trouble present T Link Interface Trouble present Refer to the T Link TL150 250 350 Installation Manual for details 4 General System Tamper Tamper input on module s open circuit Short tamper terminal to COM terminal on unused modules connected to ...

Page 59: ...ted by the central sta tion Panel transmits data multiple times without receiving a handshake Verify that the account number and reporting codes are cor rectly programmed NOTE Contact ID and Pulse formats Program a HEX A to transmit a digit 0 SIA format Program a digit 0 to transmit a digit 0 Trouble 5 Zone Fault Press 5 to determine specific zones with a fault trouble Open circuit is present on o...

Page 60: ...open circuit is present on one or more zones with double end of line resistors enabled Remove the wire leads from Z and COM terminals Measure the resistance of the wire leads Open circuit indicates a break in the wiring Connect a 5 6K resistor Green Blue Red across the Z and COM terminals Verify the trouble condition clears Trouble 7 Wireless Device Low Battery Press 7 to toggle through specific d...

Page 61: ...NOTES ...

Page 62: ...NOTES ...

Page 63: ...eliable as possible the system may fail to function as intended due to the failure of a component Inadequate Testing Most problems that would prevent an alarm system from operating as intended can be found by regular test ing and maintenance The complete system should be tested weekly and immediately after a break in an attempted break in a fire a storm an earthquake an accident or any kind of con...

Page 64: ...ill notify you in advance that temporary discontinuance of service may be required But if advance notice is not practical the Telephone Company will notify the customer as soon as possible Also you will be advised of your right to file a complaint with the FCC if you believe it is necessary Changes in Telephone Company Equipment or Facilities The Telephone Company may make changes in its facilitie...