LIMITED WARRANTY
Digital Security Controls Ltd. warrants the original
purchaser that for a period of twelve months from the date
of purchase, the product shall be free of defects in materi-
als and workmanship under normal use. During the warranty
period, Digital Security Controls Ltd. shall, at its option,
repair or replace any defective product upon return of the
product to its factory, at no charge for labour and materials.
Any replacement and/or repaired parts are warranted for
the remainder of the original warranty or ninety (90) days,
whichever is longer. The original purchaser must promptly
notify Digital Security Controls Ltd. in writing that there
is defect in material or workmanship, such written notice
to be received in all events prior to expiration of the
warranty period. There is absolutely no warranty on
software and all software products are sold as a user license
under the terms of the software license agreement included
with the product. The Customer assumes all responsibility
for the proper selection, installation, operation and
maintenance of any products purchased from DSC. Custom
products are only warranted to the extent that they do not
function upon delivery. In such cases, DSC can replace or
credit at its option.
International Warranty
The warranty for international customers is the same as for
any customer within Canada and the United States, with
the exception that Digital Security Controls Ltd. shall not
be responsible for any customs fees, taxes, or VAT that
may be due.
Warranty Procedure
To obtain service under this warranty, please return the
item(s) in question to the point of purchase. All authorized
distributors and dealers have a warranty program. Anyone
returning goods to Digital Security Controls Ltd. must first
obtain an authorization number. Digital Security Controls
Ltd. will not accept any shipment whatsoever for which
prior authorization has not been obtained.
Conditions to Void Warranty
This warranty applies only to defects in parts and workman-
ship relating to normal use. It does not cover:
• damage incurred in shipping or handling;
• damage caused by disaster such as fire, flood, wind, earth-
quake or lightning;
• damage due to causes beyond the control of Digital Se-
curity Controls Ltd. such as excessive voltage, mechani-
cal shock or water damage;
• damage caused by unauthorized attachment, alterations,
modifications or foreign objects;
• damage caused by peripherals (unless such peripherals were
supplied by Digital Security Controls Ltd.);
• defects caused by failure to provide a suitable installation
environment for the products;
• damage caused by use of the products for purposes other
than those for which it was designed;
• damage from improper maintenance;
• damage arising out of any other abuse, mishandling or im-
proper application of the products.
Items Not Covered by Warranty
In addition to the items which void the Warranty, the
following items shall not be covered by Warranty: (i) freight
cost to the repair centre; (ii) products which are not
identified with DSC's product label and lot number or serial
number; (iii) products disassembled or repaired in such a
manner as to adversely affect performance or prevent
adequate inspection or testing to verify any warranty claim.
Access cards or tags returned for replacement under
warranty will be credited or replaced at DSC's option.
Products not covered by this warranty, or otherwise out of
warranty due to age, misuse, or damage shall be evaluated,
and a repair estimate shall be provided. No repair work
will be performed until a valid purchase order is received
from the Customer and a Return Merchandise Authorisation
number (RMA) is issued by DSC's Customer Service.
Digital Security Controls Ltd.’s liability for failure to
repair the product under this warranty after a reasonable
number of attempts will be limited to a replacement of the
product, as the exclusive remedy for breach of warranty.
Under no circumstances shall Digital Security Controls
Ltd. be liable for any special, incidental, or consequen-
tial damages based upon breach of warranty, breach of
contract, negligence, strict liability, or any other legal
theory. Such damages include, but are not limited to, loss
of profits, loss of the product or any associated
equipment, cost of capital, cost of substitute or replace-
ment equipment, facilities or services, down time,
purchaser’s time, the claims of third parties, including
customers, and injury to property. The laws of some
jurisdictions limit or do not allow the disclaimer of
consequential damages. If the laws of such a jurisdiction
apply to any claim by or against DSC, the limitations
and disclaimers contained here shall be to the greatest
extent permitted by law. Some states do not allow the
exclusion or limitation of incidental or consequential
damages, so that the above may not apply to you.
Disclaimer of Warranties
This warranty contains the entire warranty and shall be in
lieu of any and all other warranties, whether expressed or
implied (including all implied warranties of merchantabil-
ity or fitness for a particular purpose) and of all other obli-
gations or liabilities on the part of Digital Security Con-
trols Ltd. Digital Security Controls Ltd. neither assumes
responsibility for nor authorizes any other person purport-
ing to act on its behalf to modify or to change this war-
ranty, nor to assume for it any other warranty or liability
concerning this product.
This disclaimer of warranties and limited warranty are
governed by the laws of the province of Ontario, Canada.
WARNING: Digital Security Controls Ltd. recommends
that the entire system be completely tested on a regular
basis. However, despite frequent testing, and due to,
but not limited to, criminal tampering or electrical dis-
ruption, it is possible for this product to fail to perform
as expected.
Out of Warranty Repairs
Digital Security Controls Ltd. will at its option repair or re-
place out-of-warranty products which are returned to its fac-
tory according to the following conditions. Anyone returning
goods to Digital Security Controls Ltd. must first obtain an
authorization number. Digital Security Controls Ltd. will not
accept any shipment whatsoever for which prior authorization
has not been obtained.
Products which Digital Security Controls Ltd. determines
to be repairable will be repaired and returned. A set fee
which Digital Security Controls Ltd. has predetermined and
which may be revised from time to time, will be charged
for each unit repaired.
Products which Digital Security Controls Ltd. determines
not to be repairable will be replaced by the nearest equiva-
lent product available at that time. The current market price
of the replacement product will be charged for each re-
placement unit.
