dtm FX510e, User Manual

Page 1: ...User s Manual 2019 DTM Print GmbH All rights reserved For the most recent version of this manual please visit http dtm print eu europe manuals html ...

Page 2: ...ntial area is likely to cause harmful interference in which case the user will be required to correct the interference at own expense EMS and EMI Compliance Statement This equipment has been tested and passed with the requirements relating to electromagnetic compatibility based on the standards EN 55022 1998 A1 2000 A2 2003 CISPR 22 Class A EN 55024 1998 A1 2001 A2 2003 IEC 61000 4 Series EN 61000...

Page 3: ...14 3 C Error Alerts 15 Section 4 Printing 16 4 A Adding Highlights to a Label with NiceLabel 16 4 B Printing from NiceLabel 19 4 C Sealing Labels with Clear Film 19 4 D Printer Driver Settings 20 4 E Printing from other Programs 23 Section 5 Troubleshooting and Maintenance 24 5 A Cleaning the Print Head 24 5 B Adjusting the Print Head Pressure 24 5 C Adjusting the Print Line 25 5 D Adjusting the C...

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Page 5: ...uate clearance in front of the printer to accommodate the printed label stock as it is leaving the printer to avoid the possibility of binding or jamming of the label stock Allow for adequate overhead clearance for opening the top cover to allow easy access to the label stock and ribbons When using the Passive Label Unwinder make sure you have an appropriate depth of up to 60 cm 1 B Box Content Pl...

Page 6: ...trol buttons and LED indicator light Top Cover Operation Panel Cover Open Buttons Release buttons for opening the printer cover Front Cover Rear View This illustration shows the USB input port and power switch found on the rear panel of the printer Power Switch Power Jack USB Port Fan Fold Label Insert Feed slot for external label feeding ...

Page 7: ...et of two Adjustment Screw Right Screw for adjusting the print head pressure Adjustment Screw Left Screw for adjusting the print head pressure Open The Printing Mechanism This illustration shows the print head and ribbon mechanism Adjustment Screw Screw for adjusting the print line Release Catch Left Printing Mechanism Ribbon Supply Hub Platen Label Guide Left Label Guide Right Label Sensor Movabl...

Page 8: ...ing mechanism 2C Loading The Ribbon The following steps only apply to thermal transfer printing mode Direct thermal does not need ribbon to be installed Note Media and ribbon types should be matched to provide with optimal print results Always use ribbon that is wider than the media to protect the print head from wear For direct thermal printing do not load ribbon in the printer A New Ribbon Modul...

Page 9: ...ead Note The ribbon supply hub accepts the coated side of ribbon to be wound ink inside IN or wound ink side OUT You will need to wind it ink inside IN Insert the ribbon rewind hub on the ribbon feed mechanism Note The ribbon rewind hub accepts the coated side of ribbon to be wound ink inside IN or wound ink side OUT We recommend to wind it ink inside IN Wind the ribbon to the back Close the print...

Page 10: ...y hub attach the guide plates to the label stock holder Install The Label Roll Module On The Printer Now load the label stock into the printer Release the printing mechanism and lift it Pass the labels through the label guides up to the tear off plate Adjust the label guides to the label width Close the printing mechanism ...

Page 11: ...inter Setup 2 E Installing The Label Supply Hub 1 Cores Installing the label supply hub for 1 cores 1 5 Cores Installing the label supply hub for 1 5 cores 3 Cores Installing the label supply hub for 3 cores ...

Page 12: ...he printer is switched off 2 Connect the power cord to the AC adapter and connect the adapter to the printer 3 Connect the USB cable to the printer and host computer 4 Switch on the printer the LED indicator should now lights up 2 H Installing The Driver 1 Download the driver at fx510e dtm print eu 2 Select the icon for the driver file and double click to start the instal lation 3 Follow the instr...

Page 13: ...summary of the printer settings is displayed 8 Check whether the printer settings are correct and click Finish to start copying the driver files 9 Wait until copying is complete then finish the installation 10 Once the driver installation is complete the new printer should appear in the Devices and Printer folder ...

Page 14: ...ps 2x 4 beeps Error mode The printer has detected an error See Section 3 C for Error alerts LED OFF non Off line mode The printer is not connected to the power supply 3 B Label Size Calibration and Self Test Page The printer can automatically detect and store label height That means the host computer does not need to transmit the label height to the printer And the self test function lets you chec...

Page 15: ...not cor rectly closed Open the print mechanism and close it again LED Flashing none High temperature at the print head Once the print head has cooled down the printer switches to standby mode LED On 2x 3 beeps No ribbon is installed and the printer displays an error Make sure that the printer is set to direct ther mal printing mode The ribbon is finished or the label supply hub is not moving Repla...

Page 16: ...m print eu and follow the installation process Launch NiceLabel from your computer s Start Menu Note You are not required to print from the NiceLabel software You can print from any application that prints to a Windows Printer such as Adobe Acrobat In some cases it can be even easier to print with a software that supports multiple layers 4 A Adding highlights to a label with NiceLabel Load a colou...

Page 17: ...Printing 3 Choose Orientation Click Next 4 Set the dimensions of your label and unit of measure Click Next 5 Review the label setup summary If it is correct click Finish Your blank label will be displayed ...

Page 18: ...t size and other settings Click the Picture button to add graphic Click anywhere on the label A pop up window will open to browse to the image graphic and select it with Open Click the Rectangle Line and Ellipse button to add geometrical shapes Click the Barcode button to add a bar code Double click the bar code to choose the bar code type Tip 1 Double click any object to open settings for that ob...

Page 19: ...nts by simply clicking Help in the main menu 4 C Sealing labels with clear film Clear film is also available for FX510e It lets you produce labels with a higher resistance to water and UV or other environ mental factors 1 Load a clear film ribbon For instructions see Section 2 C 2 Create a Blank Template in the Label Setup Wizard Follow the steps in Section 4 A 3 Click the Rectangle Button then cl...

Page 20: ...bel File Menu Print Printer Settings Find Driver Settings in Windows Click theWindows Start Menu button search for Devices Printers and click on DTM FX510e Choose Manage and a new window opens up Select Printing preferences The preferences screen will appear Note Mostapplicationsallowyoutochangethesesameprintingpreferencesfromtheir Print and or PrinterSetup screens Some applicationssuchasNiceLabel...

Page 21: ...ortrait and Landscape If your text and graphics print left to right or as shown on the screen select portrait If you wish your printing to rotate 90 from what you see on the screen so it is printing horizontally select landscape as orientation Remember This does not change the width and height in the Paper Size setting It is only a tool for viewing a label upright on screen that will be printed si...

Page 22: ...dia horizontally Choose Cut in the Post Print Action and select the right occurrence It s obligatory to set the Stop Position in the Position Adjustments to Relative to get the best cut position You may want to change the cut position by editing the values for Start and Stop Position Options Tab Either use the Current Printer Settings or choose your own Darkness and Speed Settings Adjust these val...

Page 23: ...age or document size The image size or document size should correspond to the Page Label Size set in the driver 3 Choose the right printing program There are many different applications that are capable of printing to the FX510e However there are only a few that are ideal printing applications For example Adobe Illustrator or Photoshop is an excellent design program but is not always the best prin...

Page 24: ...sidue or other dirt from the print head see blue arrow please use a soft lint free cloth dipped in isopropyl alcohol Note Theprintheadshouldbecleanedonceaweek Pleasemakesurethatthere are no metal fragments or other hard particles on the soft cloth used to clean the print head 5 B Adjusting The Print Head Pressure When printing on special media with varying material thickness the print quality may ...

Page 25: ...ndicated by the blue arrow turn the adjustment wheel clockwise see arrow 2 5 D Adjusting The Cutter FX510ec Model Only While using the cutter paper jams may occur Please follow the below steps to clean the paper jam A socket head screw for adjusting the cutter is located on the bottom of cutter module as shown in below illustration Cleaning Steps 1 Switch off the printer 2 Use a Phillips cross hea...

Page 26: ...aper guide settings The cutter does not cut off the labels completely FX510ec only Check whether the label stock is positioned straight The cutter does not cut off the labels completely FX510ec only Check whether the label is more than 0 2 mm thick When using the cutter the labels are not fed through or cut off incorrectly FX510ec only Check whether the paper guides are functioning correctly 5 F C...

Page 27: ... 5A and clean the print head 5 H Technical Support If you have difficulties in operating your printer the procedures in this manual and the software User s Guide should in most cases solve the problem If you still have difficulty feel free to contact the DTM Print SupportTeam using one of the methods listed below This service is free for all DTM Print customers NiceLabel Free DTM Edition Open the ...

Page 28: ...Height Distance from edge of Media Method 1 Label Gap Sensing Method 2 Thru Hole Sensing Method 3 Reflective Black Mark Sensing Black Mark must be printed on back side of label stock Note See table below for Max and Min values in inches and mm Important Test all custom made label stock with the intended printer before ordering large quantities DTM Print will only assume responsibility for custom l...

Page 29: ...mended maximum There are two factors that determine whether the printer will accept any particular stock thickness 1 The ability for the printer to pull the paper through the print area 2 The ability for the sensor to read through the backing if the sensor is set to die cut If you are printing in continuous or reflective label sensing mode number 2 does not apply The fact that the printer must rea...

Page 30: ...and media max 114 mm 4 5 wide Data Interface USB 2 0 Electrical AC input 100 240 VAC 50 60 Hz DC output 24 VDC 2 4A Software included NiceLabel Free 2019 DTM Edition Operating Systems Windows 7 10 Printer Language EZPL GEPL GZPL Indicator Lights One bi colour status LED Controls Feed Button Certifications CE FCC Class A RoHS Operating Environment 5 C 40 C 41 F 104 F at 30 85 non condensing humidit...

Page 31: ...FX510E 190305 ...

Page 32: ...DTM Print GmbH Mainzer Strasse 131 65187 Wiesbaden Germany Phone 49 611 92777 0 Mail support dtm print eu http dtm print eu ...