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This warranty gives you specific legal
rights. You may also have other rights
which vary from state to state.
Dual Electronics Corp. warrants this
product to the original purchaser to be free
from defects in material and workmanship
for a period of one year from the date of
the original purchase.
Dual Electronics Corp. agrees, at our
option, during the warranty period,
to repair any defect in material or
workmanship or to furnish an equal
new, renewed or comparable product
(whichever is deemed necessary) in
exchange without charges, subject to
verification of the defect or malfunction and
proof of the date of purchase. Subsequent
replacement products are warranted for
the balance of the original warranty period.
Who is covered?
This warranty is extended
to the original retail purchaser for products
purchased from an authorized Dual dealer
and used in the U.S.A.
What is covered?
This warranty covers all
defects in material and workmanship in
this product. The following are not covered:
software, installation/removal costs,
damage resulting from accident, misuse,
abuse, neglect, product modification,
improper installation, incorrect line voltage,
unauthorized repair or failure to follow
instructions supplied with the product, or
damage occurring during return shipment
of the product. Specific license conditions
and copyright notices for the software can
be found via www.dualav.com.
What to do?
1. Before you call for service, check the
troubleshooting guide in your owner’s
manual. A slight adjustment of any
custom controls may save you a service
call.
2. If you require service during the
warranty period, you must carefully
pack the product (preferably in the
original package) and ship it by prepaid
transportation with a copy of the original
receipt from the retailer to an
authorized service center.
3. Please describe your problem in
writing and include your name, a
return UPS shipping address (P.O. Box
not acceptable), and a daytime phone
number with your shipment.
4. For more information and for the
location of the nearest authorized
service center please contact us by one
of the following methods:
• Call us toll-free at 1-866-382-5476
• E-mail us at cs@dualav.com
Exclusion of Certain Damages: This
warranty is exclusive and in lieu of any
and all other warranties, expressed or
implied, including without limitation the
implied warranties of merchantability and
fitness for a particular purpose and any
obligation, liability, right, claim or remedy
in contract or tort, whether or not arising
from the company’s negligence, actual
or imputed. No person or representative
is authorized to assume for the company
any other liability in connection with the
sale of this product. In no event shall the
company be liable for indirect, incidental or
consequential damages.
Limited One-Year Warranty
WARRANTY
