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This Guarantee covers both parts and
labour. Carriage is not included.
Your guarantee period is as follows:
•
1 years on parts
• 2 years on ProHeat elements
This Guarantee provides benefits which are
additional to, and do not affect, your
statutory rights. This guarantee does not
cover the cost of returning the product to
the dealer from whom it was purchased or
to ourselves. This guarantee applies only to
products sold and located in mainland
Great Britain. It does not cover liability in
respect of or replacement of plugs, cables
or fuses and also does not cover defects
due to:
•
Failure to use or maintain product in
accordance with Dualit's instructions.
•
The product being connected to an
unsuitable electricity supply.
•
Accidental damage to or abuse or
misuse of the product.
•
The product has not been modified
except by Dualit or approved agent.
•
Dismantling of or interference with the
product.
•
Theft or attempted theft of the
product.
Before returning any product under this
guarantee, please check that:
•
You have followed the product
instructions correctly.
•
Your mains electricity supply is
functional.
•
The defect is not due to a blown fuse.
If you wish to claim under this guarantee
you should:
•
Send the product, postage or carriage
paid, to the dealer from whom it was
purchased or to Dualit direct.
•
Ensure that the product is clean and
packed carefully (preferably in its
original carton).
•
Enclose details of your name, address
and telephone number and when and
where the product was purchased,
together with proof of purchase (e.g. a
till receipt).
•
Give exact details of the nature of the
defect.
This Guarantee does not cover any other
claims whatsoever, including, without
limitation, any liability for incidental, indirect
or consequential damage, nor does it cover
any claims for conversion or modification or
for the costs of repair carried out by any
third party without the prior consent of
Dualit. If replacement parts are fitted to the
product this will not extend the period of
the guarantee.
For further advise contact the Dualit
customer helpline on +44 (0)1293 652 500
(09:00 to 17:00 Monday to Friday).
Alternatively, email Dualit at info@dualit.com
or visit www.dualit.com
GUARANTEE
This appliance is of excellent quality and construction. However, if any defects in materials
or workmanship do appear during the relevant guarantee period, we will, at our discretion,
either repair or replace the defective parts, free of charge, subject to the terms and
conditions of our Guarantee shown below.
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