33
ENGLISH
L2003212 Installation guide for DucoBox Energy Comfort (Plus) (Revision A | 18.10.2022)
10
Maintenance & service
Please refer to the maintenance instructions at www.duco.eu and view the videos on duco.tv for more information�
For service problems as a user:
Please contact your installer� Keep the serial number of your product to hand�
For service problems as an installer:
Please contact your retailer of DUCO products� Keep the serial number of your product to hand�
The serial number is located on the sticker at the top of the DucoBox Energy Comfort (Plus) or can be consulted via the display
INFO
-
DUCO SERIES NUMBER
�
Error code management
In case of errors (
ERROR
) or warnings (
WARNING
) the following icon appears on the display of the unit �
The messages can be consulted via the display menu
INFO
–
ERROR LIST
� An overview of codes and related actions can be found
on the website www�duco�eu�
Via the display menu, under
SETTINGS-CONFIG-DUCOBOX ENERGY-UC ERROR MODE
, the control principle can be selected for dis-
playing errors or warnings via the linked sensors and/or controls� There is a choice between:
•
DISABLED
: not activated - no error messages via linked controls or sensors� The error codes can then only be detected by the
user via the display�
•
ON_INPUT
: at
ERROR
or
WARNING
when operated, a red or orange LED on the relevant sensor (excl� sensors without control) or
control (excl� battery-operated controls) will blink for a few seconds� This remains active until the error code is handled�
•
AUTO
: at
ERROR
or
WARNING
a red or orange LED appears on all linked sensors or controls (excluding battery-operated controls)�
The LED remains lit until the error code is handled�
