Dukane ISO
ISO CERTIFICATION
Dukane chose to become ISO certified in
order to demonstrate to our customers our
continuing commitment to being a quality
vendor. By passing its audit, Dukane can as-
sure you that we have in place a well–defined
and systematic approach to quality design,
manufacturing, delivery and service. This
certificate reinforces Dukane's status as a
quality vendor of technology and products.
To achieve ISO certification, you must prove
to one of the quality system registrar groups
that you meet three requirements:
1. Leadership
2. Involvement
3. Quality in Line Organizations and Qual-
ity System Infrastructure.
The ISO standards establish a minimum re-
quirement for these requirements and starts
transitioning the company from a traditional
inspection–oriented quality system to one
based on partnership for continuous improve-
ment. This concept is key in that Dukane no
longer focuses on inspection, but on indi-
vidual processes.
Dukane's quality management system is
based on the following three objectives:
1. Customer oriented quality. The aim is to
improve customer satisfaction.
2. Quality is determined by people. The
aim is to improve the internal organi-
zation and cooperation between staff
members.
3. Quality is a continuous improvement.
The aim is to continuously improve the
internal organization and the competi-
tive position.
View the Dukane ISO certificate of
compliance at:
kane.com/Certifications/ISO-Cert.pdf
Dukane products are
manufactured in ISO
registered facilities
