Duke Energy H?M Energy Manager, Homeowner'S Manual

Page 1: ...setup and operation of your new thermostat Installed by ____________________________________________ Date __________________________________________________ Number of Thermostats ________________________________ Notes ________________________________________________ 800 956 8825 duke energy com homenergymgr ...

Page 2: ...12 C Reset Filter Timer 12 D LCD Backlight Settings Menu 13 E Nightlight Settings Menu 13 14 F Keypress Beep Confirmation Menu 14 G Time of Day TOD Recovery 15 Step 3 How to Set a Temperature Hold 16 17 A Temporary Hold 16 B Timed Temporary Hold 16 17 C Permanent Hold 17 D Ending a Hold 17 Step 4 Using the Keypad Lock 18 20 A Partial PART Lockout 18 B Full FULL Lockout 19 C Unlocking the Keypad 20...

Page 3: ... you are away Large temperature differences may enable the auxiliary heating mode and potentially cause your electric bill to increase significantly in the fall and winter months IMPORTANT All programming functions are available through the Duke Energy HōM Energy Manager Portal The 7 Day 4 Interval programming function cannot be done manually at the thermostat It can only be done through the HōM E...

Page 4: ...utton Changes fan setting Auto On SYSTEM Button Changes operating mode Off Cool Off Heat Aux Heat displayed on heat pump units only and Off User Program Buttons Facilitate various operations in different menus Temperature Setpoint Buttons Changes temperature up or down LEDs Indicates status of conservation periods Module Slot Houses the communications radio module Step 1 Getting Started A Thermost...

Page 5: ... Energy related messages In the event of a power outage the clock will maintain the correct time for 24 hours Lock Icon Confirms keypad lockout preventing unwanted changes to thermostat settings HOLD Indicator Appears only when thermostat program is overridden Time and Day Display Indicates current time and day of the week HEAT COOL Stage Display When ON the indicated stage is active when OFF the ...

Page 6: ...0 11 Time Of Day Program Interval Displays current programming interval setting User Buttons Display Programming Buttons Actions to be performed when corresponding user button is pressed Link Status Indicates status of Wi Fi link 9 10 11 NOTE Should a communications error COMM ERROR display in the thermostat messaging area please call Duke Energy at 800 956 8825 immediately The message indicates a...

Page 7: ...enu displays the name of the wireless Internet access network to which the thermostat is connected In this menu you may reset your wireless Internet connection RESET WI FI or remain connected to the existing network CLIENT The default setting is CLIENT STEP 1 Return Thermostat to Wi Fi Configuration Mode Sometimes it might be necessary to move the wireless Internet accessible thermostat to a diffe...

Page 8: ...at and configure it to use their Wi Fi settings with a standard Web browser NOTE If any settings on your wireless Internet router are changed at any time during this step you must cycle the power to your thermostat and restart this procedure 1 On the thermostat Main Menu screen press the Menu button 2 Press the Other button The thermostat will display the WI FI SETTINGS menu 3 Press the Select but...

Page 9: ... Menu screen press the button next to Menu Then press the button next to Other The thermostat will display the WI FI SETTINGS menu Press the button next to Select The message area of the thermostat will display the Wi Fi network name SSID to which you are currently connected Press the button next to Next The IP Address of your device will be displayed in the thermostat s message area In the browse...

Page 10: ...ror detected in one of the settings you will be prompted to return to the settings page and correct the error 10 HōM Energy Manager Web Programmable Thermostat Homeowner s Manual HōM Energy Manager Portal homenergymgr com portal engagement Step 2 Main Menu and Thermostat Settings continued 13 The settings page will now show an overview of the settings you entered If all settings are correct click ...

Page 11: ...lity of your indoor air and the efficiency of your HVAC system To set reset the filter timer Step 2 Main Menu and Thermostat Settings continued 1 Press the Menu button The Programming menu screen title will appear in the messaging area 2 Press the Other button to advance the menu screen to the WI FI SETTINGS menu To disable the filter timer 1 Press the Menu button The Programming menu screen title...

Page 12: ...e countdown timer flashing value will be reset to the user selected filter timer value displayed at the end of the top display line When returning to the main operating screen the FILTER RESET message will be displayed and CHECK FILTER message will no longer be displayed to confirm that the filter has been reset There is also an easy way for the user to reset the filter timer value to the default ...

Page 13: ...ging area 2 Press the Other button to advance the menu screen to the WI FI SETTINGS menu 3 Press the Next button to advance to the LCD BACKLIGHT screen 4 Use the or button to select from AUTO default Illuminates whenever any button is pressed ON Continuous illumination MANUAL Illuminates only when NIGHTLIGHT button is pressed 5 Press Done E Nightlight Settings Menu This menu allows you to choose w...

Page 14: ...tat Settings continued F Keypress Beep Confirmation Menu This menu allows you to enable or disable an audio beep confirmation of every key press 1 Press the Menu button The menu screen title will appear in the messaging area 2 Press the Other button to advance the menu screen to the WI FI SETTINGS menu 3 Press the Next button to advance to the KEYPRESS BEEP Confirmation Menu screen 4 Use the or bu...

Page 15: ... time to attempt to reach the set point at the start of the TOD period 1 Press the Menu button The menu screen title will appear in the messaging area 2 Press the Other button to advance the menu screen to the WI FI SETTINGS menu 3 Press the Next button to advance to the TOD RECOVERY screen 4 Use the or button to select from ON Attempt to reach the TOD setpoint at the start of the TOD period OFF S...

Page 16: ...imed Temporary Permanent will be displayed in the messaging area at the top of the thermostat This message will appear in rotation with other messages such as the current date and other active thermostat operations A Temporary Hold A temporary hold lasts until the start of the next time of day program schedule period or until you manually end it To set a temporary hold 1 Press the or button to adj...

Page 17: ...ermanent hold lasts until you manually end it To set a permanent hold Press the or button to the desired temperature The word PERM will display for 5 seconds after you set the hold temperature Press the button next to it D Ending a Hold To end a temporary or timed temporary hold before the end of its assigned duration or to end a permanent hold press the button next to the RUN display This ends th...

Page 18: ...e system operation mode To set a partial lockout 1 At the main operating screen press and hold the and buttons simultaneously for 3 seconds 2 The display will change to the KEYPAD LOCK TYPE screen with OFF flashing Select PART by pressing the or button Press Next 3 Enter a four digit security code of your choosing This code will be required to unlock the keypad in the future To enter the code pres...

Page 19: ...n Press Next Code Date 3 Enter a 4 digit security code of your choosing This code will be required to unlock the keypad in the future To enter the code press the or button to change the first digit then press Next Repeat the above process for the last 3 digits then press the Done button 4 Your security code is now saved and the keypad lock is now active The thermostat will return to the main opera...

Page 20: ... your 4 digit security code by pressing the or button to change the first digit then press Next Repeat the above process for the last 3 digits then press the Done button 3 If the correct code is entered KEYPAD UNLOCKED will appear in the message area of the screen The thermostat will return to the main operating screen and the lock icon will no longer be displayed 4 If an incorrect code is entered...

Page 21: ...t with your cycling level A Conservation Disabled Phase Displays 1 The green LED indicator remains lit throughout the conservation phase 2 The message CONTROL ACTIVE appears in the message display rotation 3 A message showing the approximate time remaining in the conservation event also appears in the message display rotation 21 HōM Energy Manager Web Programmable Thermostat Homeowner s Manual HōM...

Page 22: ...PORTANT During a conservation period you may access the HōM Energy Manager Portal to follow the status of the event and monitor your home s temperature However you are not able to manually or remotely change the temperature or make any changes to your programming schedule until the conservation period has ended Your data charts and tips do remain accessible at anytime ...

Page 23: ...without power If power has been lost for more than 24 hours the clock will return to a factory default time and will update with the next utility time sync A Conservation Period will be maintained after a power loss if still within the same conservation period Common Problems No Heat No Cool or No Fan Possible Cause Corrective Action Blown fuse or tripped circuit breaker Replace fuse or reset brea...

Page 24: ...o raise the temperature setpoint above room temperature Within a few seconds the thermostat should make a soft click sound This sound usually indicates the thermostat is operating properly If the thermostat does not click after being reset contact HōM Energy Manager for a replacement thermostat If the thermostat does click contact the furnace manufacturer or your HVAC contractor for a service visi...

Page 25: ...t click sound This sound usually indicates the thermostat is operating properly If the thermostat does not click after being reset contact your installing contractor for a replacement thermostat If the thermostat clicks contact the furnace manufacturer or HVAC contractor for a service visit to verify the cooling is operating correctly Troubleshooting continued Multi stage Air Conditioner or Heat P...

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Page 28: ...ules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installa...