12 MONTH WARRANTY
This product is guaranteed to be free from defects in workmanship & materials for a period of 12
months from date of purchase.
The product will be replaced or refunded for a major failure. The product will be repaired or
replaced at our discretion should the product fail to be of an acceptable quality and failure is not a
major failure.
Warranty will not apply if the product (a) is damaged through misuse (including failure to maintain),
neglect, accident or ordinary wear & tear (including rust, corrosion & normal fading, weathering,
staining, discolouration, scratching or chipping); (b) is damaged through exposure to heat; (c) is
used commercially; (d) has not been used or installed in accordance with any applicable
instruction; or (e) has been modified, repaired or tampered with by the purchaser or an
unauthorised service person.
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law.
You are entitled to a replacement or refund for a major failure and for compensation for any other
reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or
replaced if the goods fail to be of acceptable quality and the failure does not amount to a major
failure.
To claim under this warranty, take this product to any Anaconda store where you purchased it. You
will need your receipt or other proof of purchase. Additional information may be requested of you
to process your claim. Should you not be able to provide proof of purchase with a receipt; a bank
or credit card statement, and identification showing your name, address and signature may be
required to process your claim.
Any expense relating to the return of the product to the store will be at the cost of the customer.
For online purchases, please contact us to arrange where and how to return the product.
To obtain compensation, you would need to provide documentary evidence of the loss or damage
suffered, and documentary evidence that such loss or damage was a reasonably foreseeable
consequence of a failure. Such evidence may include photographs, statutory declarations,
receipts, reports (e.g. from your doctor), depending on the loss or damage.
The benefits given by this warranty are in addition to other rights and remedies under the
Australian Consumer Law in relation to the goods and services to which this warranty relates.
Warranty excludes consumable replacement/serviceable parts (where applicable to the product)
such as injectors (Jets), “O” rings, lantern glasses, mantles, wicks, batteries, bulbs, etc as
detailed in the product instruction manual or packaging which are available for purchase.
This warranty is provided by
Anaconda Group Pty Ltd (ABN 53 955 173 782).
Level Six
111 Cecil Street
South Melbourne VIC 3205
www.anaconda.com.au
Ph: 1300 558 990
