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Rugged Notebook User Guide

5

R13S User Guide

Notices, Compliance and Safety

Disclaimer

Twinhead International Corp. reserves the right to revise the 
manual and make periodic changes to the content without 
a direct or inferred obligation to notify any person of such 
revision or changes.  Twinhead International Corp. does not 
assume responsibility for the use of this manual, nor for any 
patent infringements or other rights or third parties who may 
use the manual.

This document contains proprietary information of  Twinhead 
International Corp.

This product is available for purchase under  Twinhead 
International Corp.’s standard terms and conditions of 
sale. Hardware products may be reconditioned, or be 
manufactured from parts and components that may be new, 
used, rebuilt, or recycled and in some cases, the hardware 
product may not be new and may have been previously 
installed. In any event,  Twinhead International Corp. warranty 
terms apply.

Trademark and Patent Notice

Microsoft, MS, Windows, and MS-DOS are registered 
trademarks of Microsoft Corporation.

The following United States Patent Numbers apply to any 
unit which incorporates a DVD drive - 5,434,678; 5,589,945; 
5,913,013; 6,151,444; and 6,208,805.

This product incorporates copyright protection technology 
that is protected by U.S. patents and other intellectual 
property rights. Use of this copyright protection technology 
must be authorized by Macrovision, and is intended for 
home and other limited viewing uses only unless otherwise 
authorized by Macrovision. Reverse engineering or 
disassembly is prohibited.

ENERGY STAR

®

 is a registered trademark of the U.S. 

Environmental Protection Agency. As an ENERGY STAR 
partner, Twinhead International Corp. has determined this 
device meets ENERGY STAR program requirements for 
computers.

Compliance Statements

This notebook has been tested and found to comply with 
the limits for a Class B digital device, pursuant to Part 15 
of the FCC Rules. These limits are designed to provide 
reasonable protection against harmful interference in a 
residential installation. This equipment generates, uses, and 
can radiate radio frequency energy and, if not installed and 
used in accordance with the instructions, may cause harmful 
interference to radio communications. However, there is 
no guarantee that interference will not occur in a particular 
installation.

If this equipment does cause harmful interference to radio or 
television reception, which can be determined by turning the 
equipment off and on, the user is encouraged to try to correct 
the interference by one or more of the following measures:

 

„

Reorient or relocate the receiving antenna.

 

„

Increase the separation between the equipment and 
receiver.

 

„

Connect the equipment into an outlet on a circuit different 
from that to which the receiver is connected.

 

„

Consult the dealer or an experienced radio/TV technician 
for help.

This device complies with Part 15 of the FCC Rules. Operation 
is subject to the following two conditions: (1) this device may 
not cause interference, and (2) this device must accept any 
interference, including interference that may cause undesired 
operation of the device.

This Class B digital apparatus complies with Canadian  
ICES-003.  
Cet appareil numérique de la classe B est conforme à la 
norme NMB-003 du Canada.

Rugged Notebook User Guide

6

R13S User Guide

Notices, Compliance and Safety

Warnings and Cautions

WARNING

 It is important that only authorized personnel 

service and attempt repairs on the equipment. Unauthorized 
service or repair may void the warranty and any maintenance 
contract in effect for the equipment. Unauthorized service 
personnel might be subject to shock hazard on some 
equipment if removal of protective covers is attempted.

There is danger of explosion if the battery is incorrectly 
replaced. Replace only with the same or equivalent type 
recommended by the manufacturer. Dispose of used batteries 
according to the manufacturer’s instructions.

The product you have purchased is powered by a 
rechargeable battery. The battery is recyclable and, under 
various state and local laws, it may be illegal to dispose of 
this battery into the municipal waste stream. Do not crush the 
battery or place it in a fire. Check with your local solid-waste 
officials for details on recycling options or proper disposal.

CAUTION

 Internal components of the notebook will be 

damaged if exposed to contaminants. When dust covers, the 
PC card door, or the bottom access panel are open on the 
device, shield the unit from all contaminants such as liquids, 
rain, snow, and dust.

This device may contain a WLAN radio transmitter, a WPAN 
radio transmitter, and a WAN radio transmitter.

Each internal radio may or may not have an individual FCC 
Identifier label. That FCC Identifier label is not applicable 
to this configuration. Only the external FCC ID label is 
applicable.

Only the antenna with which an intentional radiator is 
authorized may be used with the intentional radiator.

The WAN embedded antenna location is in the upper center 
edge of the display screen and is not to be modified.

The WPAN embedded antenna location is near the lower left 
edge of the Keyboard and is not to be modified.

The WLAN embedded dual antennas are located internally in 
the upper right and left edges of the display screen and are 
not to be modified.

To comply with FCC RF exposure requirements when using 
the WAN radio transmitter, a minimum separation distance of 
20 cm must be maintained between the upper center edge of 
the display screen antenna and all users/bystanders.

When using the WLAN transmitter, a minimum separation 
distance of 20 cm must be maintained between the upper 
right and left edges of the display screen and all users/
bystanders.,

The WAN transmitter, WLAN transmitter and WPAN 
transmitter should be turned off before carrying the laptop PC 
in order to comply with FCC RF exposure requirements.

The equipment has been approved to [Commission Decision 
“CTR21”] for pan-European single terminal connection to 
the Public Switched Telephone Network (PSTN). However, 
due to differences between individual PSTNs provided in 
different countries the approval does not, of itself, give an 

unconditional assurance of successful operation on every 
PSTN network termination point.

In the event of problems, you should contact your equipment 
supplier in the first instance.

Safety

Do not proceed beyond a WARNING or CAUTION until the 
indicated conditions are fully understood and met.

Read these instructions carefully. Following these guidelines 
will help prevent damage to your device and help protect 
your personal safety.

 

„

Read and follow all

 WARNINGS

CAUTIONS

 and 

instructions marked on the product and noted in this 
documentation.

 

„

Before using your device, read the Power Management 
section to familiarize yourself with basic battery 
information and ensure optimum performance.

 

„

CAUTION

  To reduce the risk of fire, only use a No. 26 AWG 

or larger telecommunication line cord.

ATTENTION

  Pour réduire le risque d’incendie, utilisez 

uniquement un cordon téléphonique N°26 AWG ou 
supérieur.

 

„

CAUTION

  This device is designed to be used with the 

provided dedicated AC Adapter or Vehicle Adapter.

ATTENTION

  Cet appareil a été conçu pour être utilisé 

avec l’adaptateur CA fourni, ou avec un adaptateur pour 
véhicule.

 

„

Unplug the device from the power outlet before cleaning.

 

„

Use a damp cloth for cleaning. Aerosols, solvents, 
or strong detergents are not recommended cleaning 
solutions and may void your warranty. For system 
decontamination recommendations please contact your 
service technician.

 

„

Slots and openings in the device case are for ventilation 
purposes. Do not block or cover these openings or the 
system could overheat.

 

„

Do not place the product on a soft surface such as a bed, 
sofa, or rug where the ventilation slots and openings may 
be blocked.

 

„

Do not place this product near or over a radiator or heat 
register.

 

„

Do not place this product in a built-in installation unless 
proper ventilation is provided.

 

„

Do not operate the device at temperatures above 140°F 
(60°C) or below -10°F (-23°C).

 

„

Do not store the device at temperatures above 167°F 
(75°C) or below -67°F (-55°C).

 

„

Do not step on or place anything on the power cord.

 

„

Do not slam the display lid when you close it.

 

„

Do not place any object on top of the device.

Summary of Contents for R13S

Page 1: ...dios on or off 19 Using the QuickMenu 19 Display 20 Install the Stylus Tether 20 Calibrate the Touch Screen 20 Adjusting Display Brightness 20 Adjusting Display Resolution 20 Auto Dim Feature 21 Simultaneous or Extended Display 21 Cursor Visibility 21 Lid Switch 21 LED Status Indicators 22 Audio 23 To Adjust the Volume 23 The PC Card Slot Option 23 Inserting the Card 23 Ejecting a Card 23 TouchPad...

Page 2: ...al Hard Drives 57 For External PC Cards 57 CleaningYour Device 57 Cleaning the Outside Case 57 Cleaning the Display 57 Cleaning the External Power Connector 58 Cleaning the RJ 45 USB Connectors 58 Data Backup 58 Saving Important System Information 58 Data Recovery 58 Option 1 Restoring System Information 58 Option 2 Using Recovery Drive to Restore the System 60 Option 3 Resetting Windows 60 Applic...

Page 3: ...lable and under various state and local laws it may be illegal to dispose of this battery into the municipal waste stream Do not crush the battery or place it in a fire Check with your local solid waste officials for details on recycling options or proper disposal CAUTION Internal components of the notebook will be damaged if exposed to contaminants When dust covers the PC card door or the bottom ...

Page 4: ...rovoquer une explosion Remplacez uniquement la pile par une pile approuvée par le fabricant WARNING Dispose of used batteries promptly and according to the manufacturer s instructions AVERTISSEMENT Veillez à vous débarrasser de vos piles usagées rapidement et conformément aux instructions du fabricant WARNING Batteries may explode if not handled properly Do not disassemble open puncture or dispose...

Page 5: ...also browse or search help topics to learn more about using the Windows 7 Operating System Windows 10 Press F1 or ask Cortana To use Cortana Start by saying Hey Cortana followed by your command or Type your question in the Ask me anything bar on the left bottom side of the desktop Tips for New Owners Back up files often Users who need to manage large amounts of data may wish to use backup devices ...

Page 6: ...board Standard keyboard with embedded numeric keypad Rugged Notebook User Guide 12 R13S User Guide Getting FamiliarWithYour Notebook Left Side View 1 2 3 4 5 6 7 8 9 No Icon Feature Description 1 Back Handle Mount The back handle mount located on both sides of the device is used with an optional back handle 2 DC in Jack Connects to an AC power adapter 3 Two Network Jack RJ45 LAN Connects to an Eth...

Page 7: ...ecurity slot can be used with a standard laptop locking device such as a Kensington lock You can connect the device to a large object with the lock to prevent theft See the documentation that comes with your lock for more information Rugged Notebook User Guide 14 R13S User Guide Getting FamiliarWithYour Notebook Bottom View 1 4 5 6 3 2 7 11 10 8 9 No Feature Description 1 Battery Pack Smart Lithiu...

Page 8: ... Use the Spacebar to enter a space and move the cursor one character to the right Tab The TAB key moves the cursor to the next tab stop or field Tab stops are defined by your operating system or application program Press the Tab key to move from one field or text box to another Rugged Notebook User Guide 16 R13S User Guide Getting FamiliarWithYour Notebook Arrow Keys The arrow keys are defined by ...

Page 9: ... are a few examples Tab Activates nextTaskbar button E Opens My Computer in Windows Explorer M Minimizes all Windows Shift M Restores Minimized Windows R Displays Run dialog box Refer to Keyboard Shortcuts in Windows Help and Support for a complete list of Windows key combinations Application Key Opens the application s context menu same as right click Application Shortcut Key For quick access fre...

Page 10: ...screen using an approved pen stylus that comes with the device The Colorvue Transmissive display technology uses a built in backlight for easy reading in most ambient light conditions DynaVue display technology provides improved outdoor visibility and even works well in sunlight CAUTION To avoid damaging the display do not slam it when you close it Also do not place any object on top of the device...

Page 11: ...ake cursor visibility adjustments Windows 10 Select Start Settings Devices Mouse touchpad Related Settings Additional mouse options On the Mouse Properties window select the Pointer Options tab to make cursor visibility adjustments Lid Switch Your device has a lid switch that can automatically suspend and resume your device when you close and open the display To change the power management setting...

Page 12: ...sor responds as you move your finger over of theTouchPad The buttons located directly below theTouchPad have the same function as a two button mouse Press these buttons to make selections drag objects or perform a variety of other functions depending on the software TouchPad TouchPad Buttons Selecting Objects 1 Move the pointer over the object to be selected 2 Double tap theTouchPad or double clic...

Page 13: ... This will bring you to the Mouse Properties window 2 On the Buttons tab use the Devices drop down menu to select SynapticsTouchPad V7 2 on PS 2 Port Now you can chooseTouchPad settings for the way you work The SynapticsTouchPad can also be accessed via the icon in system tray TouchPad Precautions TheTouchPad is a sensitive device If not properly cared for it can be easily damaged Please take note...

Page 14: ... 5 C when booting or resuming you will see the message Warming internal hard drive Please wait The unit will continue booting when it detects the HDD is warm enough to operate safely NOTE If you are using the device in a cold temperature environment and the battery level is too low for the heater to operate you will see the error message Battery too low to warm the hard drive Shutting down and the...

Page 15: ... Software link on your desktop Click this link and follow the instructions to install the software A wizard may guide you through the process CAUTION Before installing any third party software ensure it is approved for use with this device When accessing some secure websites you may need to specify you are using the fingerprint scanner instead of a password Refer to the fingerprint scanner softwar...

Page 16: ...ice Dock NOTE When external power is properly applied the External Power LED lights CAUTION This device is designed to be used with the provided dedicated AC Adapter or Vehicle Adapter To Attach AC Power 1 Connect the AC adapter power cord to the AC adapter 2 Connect the AC adapter to the DC power port on the left side of your notebook 3 Connect the AC adapter power cord to a properly grounded AC ...

Page 17: ...esk for assistance WLAN radio option Your device may include an integrated Wireless Local Area Network WLAN capability See the radio help file on your desktop for more information About WLAN WLAN provides all the features and benefits of traditional LAN technologies such as Ethernet without the limitations of wires or cables It enables mobility and flexibility without compromising connectivity for...

Page 18: ...ay contain a WLAN radio transmitter a WPAN radio transmitter and a WAN radio transmitter Each internal radio may or may not have an individual FCC Identifier label That FCC Identifier label is not applicable to this configuration Only the external FCC ID label is applicable Only the antenna with which an intentional radiator is authorized may be used with the intentional radiator The WAN embedded ...

Page 19: ...pacity at temperature extremes its capacity is restored when the battery temperature return to a normal range around 20 C 68 F Temperature Approximate Available Capacity 0 C 32 F 80 20 C 68 F 100 45 C 113 F 100 Rugged Notebook User Guide 38 R13S User Guide Operating with Battery Power Replacing the Battery CAUTION Before removing the battery pack make sure that you have an AC adapter connected to ...

Page 20: ...eep is sometimes referred to as Suspend to RAM When the device returns from Standby mode the desktop appears with the same files and programs open as when the device was suspended Resume time is very quick Windows 7 Select Start and on the arrow next to the Shut down menu Then select Sleep to enter Standby Sleep mode Windows 10 Select Start Power Then select Sleep to enter Standby Sleep mode Hiber...

Page 21: ...es use the following charging policy to maintain battery pack condition Charge installed batteries every 21 days to maintain their charge capacity Charge uninstalled batteries every 6 months Unused or stored batteries can lose power over time When you install a battery that has not been used recently connect external power to the device and fully charge your battery Fully charged Li Ion batteries ...

Page 22: ...cess BIOS Rugged Notebook User Guide 44 R13S User Guide CustomizingYour BIOS The Advanced Menu The Advanced menu provides the user with the ability to configure specific system settings C P U C ongi fur ation Key boa r d back li ght ti m er settin g Res um e on AC Power I ns erti on Wak e On LA N Wak e on W LA N Ena bl e D evi c e S ta te C onfi gur a tions Tr u ste d C o m puti ng FA N C a li br ...

Page 23: ... De vi ce H D A udio Fi nger Pr int Sc anner Touch Sc r e en PC MC IA W ir el es s L AN B l uetooth GPS Enabled Enabled Enabled Enabled Enabled Enabled Enabled Enabled Enabled Enabled Enabled Enabled Enabled Enabled Enabled Enabled A dvanc ed Sel ec t Sc r e en Sel ec t I tem Enter Se lec t C ha nge O pt F1 Gene r a l He lp F2 Pr evi ous Va lues F3 Optim ized D efaults F4 Sa ve Ex it ES C Exit A p...

Page 24: ...2 5 5 C o p y r i g h t C 2 01 6 A m e r i c a n M e g a t r e n d s I n c Ena ble s or Dis able s B IOS s upport for s e cur i ty devic e O S will not s how Sec ur ity Dev ice TC G EFI pr otoc ol a nd INT1A inter fac e will not be ava ilabl e Field Setting Description Security Device Support Enable Disable Enables or disables BIOS support for security device Operating system will not show Securit...

Page 25: ...t device fields If you only have a hard disk drive it will be the only option that displays When you select a device it is disabled in the other boot device fields B o otup N um L ock S tate L aunch C S M L aunch N etwor k PX E O pRom Op tion R O M M es sa ges B oot O pti on Pr i or iti es B oot O pti on 1 B oot O pti on 2 B oot O pti on 3 Sel ec t t he k ey boar d N um Lock s tate Off Enabled Le ...

Page 26: ...ults F 4 Sa v e Ex it ES C Ex it A p t i o S e t u p U t i l i t y C o p y r i g h t C 2 01 6 A m e r i c a n M e g a t r e n d s I n c Ve r s i o n 2 1 7 1 2 5 5 C o p y r i g h t C 2 01 6 A m e r i c a n M e g a t r e n d s I n c Field Setting Description Administrator Password Create New Password Creates the Supervisor password This field must be set before a user level password can be set User...

Page 27: ... vehicle adapter is an optional device that supplies power from the vehicle battery to operate the device and charge the battery installed in the unit It typically connects to the vehicle battery using the cigarette lighter socket CAUTION The vehicle adapter is only designed for temporary use Use the optional vehicle dock to power and secure the notebook for frequent or long term vehicle installat...

Page 28: ...noted in this documentation and in the operating system documentation Read the Safety and BatteryTips sections Unplug the device from the power outlet before cleaning Use a damp cloth for cleaning Aerosols solvents or strong detergents are not recommended cleaning solutions and may void your warranty For system decontamination recommendations please contact your support representative Do not block...

Page 29: ...ort representative Cleaning the Display Use a soft dry cloth In some cases you can use a small amount of water to remove streaks or smears For difficult display cleaning tasks use a 50 50 mixture of isopropyl alcohol and water Do not use paper products because they can scratch the screen Rugged Notebook User Guide 58 R13S User Guide Maintenance and Storage Cleaning the External Power Connector The...

Page 30: ... computer 3 Under System Restore click Advanced recovery methods 4 Under Choose an advanced recovery method click Reinstall Windows requires Windows installation disc Windows 10 1 Select Start Settings Update security Backup 2 Under Recovery Reset this PC select Get started 3 Select one of the following options to start resettingWindows Keep my files to keep your personal files but remove apps and...

Page 31: ...ange the visuals and sounds on your computer change the color and style of your Windows For Windows 10 Right click on the Windows Desktop select Personalize Colors to change the color and style of your Windows I can t see the cursor while using the DOS editor Press Fn Ins to change from insert mode to overwrite mode and enable a block cursor When it defaults to insert mode the DOS editor uses an u...

Page 32: ... 2 If that does not work press Ctrl Alt Del and then select Task Manager 3 If any programs are open use your arrow keys to highlight each one and select End task Repeat this until all programs are closed 4 If that still does not work press and hold the POWER button for approximately ten seconds and then release it The device enters suspend mode too quickly For Windows 7 Select Start Control Panel ...

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