Durabook R8, User Manual

Page 1: ... 2022 Twinhead International Corp and or its affiliates All rights reserved Rugged Tablet PC R8 User Manual ...

Page 2: ...ry Power 16 Configuring the Power Settings 17 STARTING YOUR TABLET PC 18 Turning On Your Device 18 Turning Off Your Device 18 OPERATING YOUR TABLET PC 19 USING THE QUICK MENU 19 Quick Menu Overview 19 Viewing the Version Information 20 Viewing the Battery Charge Cycles 20 Battery Charging Protection Setting 20 Configuring the Programmable Button P 21 Configuring the Up Down Button 22 Assigning an ...

Page 3: ...47 BOOT MENU 48 SECURITY MENU 49 SAVE EXIT MENU 50 MAINTAINING AND CARING FOR YOUR TABLET PC 51 PROTECTING YOUR TABLET PC 51 STORING AND HANDLING YOUR TABLET PC 51 CLEANING YOUR TABLET PC 55 TRAVELING WITH YOUR TABLET PC 56 TROUBLESHOOTING 57 PRELIMINARY CHECKLIST 57 SOLVING COMMON PROBLEMS 57 DISPLAY PROBLEMS 59 HARD DISK PROBLEMS 59 OTHER PROBLEMS 62 APPENDIX 63 COPYRIGHT 63 SPECIFICATIONS 63 RE...

Page 4: ...EN 4 SAFETY INSTRUCTIONS 71 SHOPFLOOR DATE CODE FORMAT DESCRIPTION 73 ...

Page 5: ...e range of working environments Before you begin using your tablet PC read this chapter to familiarize yourself with the main components installed in the system Package Contents If any of following items is damaged please contact your retailer Tablet PC AC adapter Power cord Stylus and tether Stylus holder with screws NOTE The pictures are for reference only actual items may slightly differ ...

Page 6: ...cription 1 Ambient light sensor Use to detect the current level of visible light in the surrounding environment 2 Microphones Record the surrounding sound 3 Front camera indicator Illuminates when the front camera is in use 4 Front camera Use for video conference ...

Page 7: ...e pictures 4 Battery swappable indicator for selected models with super capacity support If your rugged PC supports super capacity then swap the battery only when this indicator is illuminated 5 Battery lock switch Slide to lock or unlock the battery pack 6 Battery Pack Battery Pack 7 Battery latch release button Press and hold the button to slide the battery latch to the unlock position ...

Page 8: ... pictures music and data between your tablet PC and flash compatible devices Right View No Item Description 1 DC IN jack Connect the power adapter 2 Audio combo jack Connect a headphone or an external speaker or microphone 3 Thunderbolt 4 port Connect Thunderbolt peripheral devices 4 USB Type C port Connect USB C peripheral devices This port also supports DisplayPort function ...

Page 9: ... If the barcode reader is embedded in the system press to trigger the Barcode scan function by default If the barcode reader is not embedded in the system press to enable the Stealth mode or other program assigned via Quick Menu 2 Up Down buttons The button function can be assigned via Quick Menu Brightness adjustment Press to adjust the brightness level Volume adjustment Press to adjust the volum...

Page 10: ...USB 3 2 port Connect USB A peripheral devices NOTE When using the tablet PC without attaching an external keyboard the three finger salute Ctrl Alt Del function is defined by pressing the P Key if the P button has been assigned to function as the SAS key in the Quick Menu Pressing the P button will switch to Windows Security screen which lets you lock the device switch to different user sign out c...

Page 11: ...ablet PC is active Icon Item Description Power Green LED always lights on when the system is running When the system is off or in hibernation mode the LED is off Battery Indicate the battery status Green when battery is fully charged 95 or above Orange when battery is charging Flashing Orange when there is a battery error cannot fully charge the battery within 8h in Regular Mode Red when battery c...

Page 12: ...talling the Battery To install the battery follow the steps below 1 Align and insert the battery to the battery compartment 2 Push completely until the battery locks into place 3 Slide the battery latch to the lock position to secure the battery 4 Slide the battery lock switch to the lock position ...

Page 13: ...er cord to an electrical outlet When to replace the Battery Pack The battery performance gradually decreases over time and usage We recommend you to replace your battery pack after 18 to 24 months of usage Removing the Battery To remove the battery follow the steps below 1 Slide the battery lock switch to the unlock position This will make the system to enter the S4 mode after 20 30 seconds Wait u...

Page 14: ...per capacitor function To swap the battery follow the steps below 1 While the system is in active mode slide the battery lock switch to the unlock position The system will enter the standby mode after 20 30 seconds and the Battery Swappable indicator will turn on 2 Swap the battery Then slide the battery lock switch back to the lock position The system will reboot and resume to the previous operat...

Page 15: ...n battery Connecting the Adapter Your tablet PC supports both AC adapter and PD adapter The adapter powers up your tablet PC and charges the battery AC Adapter Barrel Type 1 Connect the AC adapter to the DC IN jack of your tablet PC 2 Connect the AC adapter to the power cord 3 Plug the power cord to an electrical outlet ...

Page 16: ... of the PD adapter is at least 65W or above PD adapter is not included in the package Using Battery Power 1 Install a charged battery in the battery compartment 2 Remove the AC adapter if plugged Your tablet PC will automatically use the battery power NOTE If your tablet PC is connected to an electrical outlet and the battery is installed your tablet PC uses power from the electrical outlet ...

Page 17: ...uring the Power Settings 1 Right click the battery icon on the system tray Then select Power Options 2 Select Change plan settings to customize a power plan 3 Change the desired sleep and display settings Then select Save changes ...

Page 18: ...e Power LED lights up Turning Off Your Device It is important to properly shut down your tablet PC to avoid the loss of unsaved data To shut down your tablet PC do the following Tap Power Shut down Wait for your notebook to turn off power completely before removing the power source if necessary ...

Page 19: ... will guide you on how to use your tablet PC Using the Quick Menu To enter the Quick Menu tap the arrow on the task bar to display hidden icons Then tap the Quick Menu icon Quick Menu Overview NOTE If the tab is green i e this indicates the current function is activated ...

Page 20: ... NOTE Tap to view a detailed description of each battery charging protection mode There are four available options Regular Mode In this mode the battery will be fully charged Optimized Battery Charging OBC Battery charging will stop at 80 to reduce battery aging Temperature Control Mode TCM To extend the lifetime of the battery charging is enhanced based on DURABOOK intelligent algorithm and batte...

Page 21: ... integrated Stealth Mode Turn off the LCD backlight LEDs speakers camera flash and RF devices Night Vision Provides 1 7 nits of display brightness for mission critical situations For selected models SAS Key Shortcut key for launching the Windows Security screen Launch Application Shortcut key for launching a specific application To assign the application refer to the Assigning an Application to th...

Page 22: ...tion for the Up Down button There are three available options Brightness adjustment To adjust screen brightness level Volume adjustment To adjust volume level Disable No function Assigning an Application to the P Button Tap the P Key tab to assign an application to the P button Select the desired application and click Open ...

Page 23: ...Your Tablet PC EN 23 Accessing the Mobility Center Tap the Mobility Center tab to adjust or configure the brightness volume level battery status screen orientation external display sync and presentation settings ...

Page 24: ...Your Tablet PC EN 24 Using the Camera Using the Camera application you can use this tablet PC to take photos or videos Opening the Camera App To access the Camera application do one of the following a Tap Camera ...

Page 25: ...Operating Your Tablet PC EN 25 b In Windows search box enter camera Then tap Camera ...

Page 26: ...Operating Your Tablet PC EN 26 Taking Photos Tap to capture a photo NOTE To switch between front and rear cameras tap ...

Page 27: ...27 Recording Videos 1 Tap to switch to Video mode 2 Press to start recording a video The recording time appears on the bottom on the screen 3 To pause resume recording the video tap respectively and to stop recording the video tap ...

Page 28: ...hoto Timer Tap to toggle the desired time delay Self timer is off 2 second self timer 5 second self timer 10 second self timer Switching Between Modes Tap on your preferred shooting mode If the mode is not visible tap or slide the mode bar up down to see more shooting modes Take a panorama picture Record a video Take a photo Automatically adjusted mode for capturing a document Automatically adjust...

Page 29: ...29 Adjusting Focus 1 Tap and slide on the Pro mode 2 Tap to display the focus control slider 3 Do the following Tap and drag the slider upwards or downwards if necessary to focus automatically auto manually M or use infinity focus ...

Page 30: ...ng Brightness 1 Tap and slide on the Pro mode 2 Tap to display the brightness control slider 3 Do the following Tap and drag the slider upwards to brighten your photo or video Tap and drag the slider downwards to darken your photo or video ...

Page 31: ...Operating Your Tablet PC EN 31 Configuring Camera Settings 1 Tap to enter the Settings menu ...

Page 32: ...ettings Photo quality Select the aspect ratio of the photos Time lapse If the setting is set to On the system will keep taking photos until the camera button is pressed Video settings Video quality Set the video resolution Flicker reduction Select the flicker reduction setting 50 Hz 60 Hz To reduce the flickering that may occur when recording video under fluorescent light Auto To set flicker reduc...

Page 33: ...PC EN 33 Viewing Photos Videos After taking a photo or recording a video tap the thumbnail in the bottom right corner to view the most recent photo or video taken Swipe right to see other photos or videos in your collection ...

Page 34: ...Pull open the I O port cover 3 Push the memory card into the memory card slot until it clicks into place Installing the SIM Card You can use a SIM card for wireless Internet access NOTE Check the availability of service and plan rates of data connection with your network service provider To insert a SIM card 1 Remove the battery pack Refer to Removing the Battery section 2 Pull open the I O port c...

Page 35: ... the headset or microphone To connect to a headset open the I O port cover and plug the stereo headphone cable into the audio combo jack To connect to a microphone open the I O port cover and plug the microphone cable into the audio combo jack NOTE The headset and microphone are not included in the package They are sold separately ...

Page 36: ...ylus Holder To install the stylus holder follow the steps below 1 Remove the 2 screws from the left side of the tablet PC 2 Align and secure the stylus holder to the tablet PC with the supplied screws 3 Insert the stylus into the stylus holder ...

Page 37: ... 1 Pull open the I O port cover 2 Connect one end of the USB cable to the USB port of your tablet PC 3 Connect the other end of the cable to the USB device if necessary Those devices that support USB C connect to the following port 1 Push down and pull to open the I O port cover 2 Connect one end of the USB cable to the USB port of your tablet PC 3 Connect the other end of the cable to the USB dev...

Page 38: ...lowing port 1 Push down and pull to open the I O port cover 2 Connect one end of the USB cable to the USB port of your tablet PC 3 Connect the other end of the cable to the USB device if necessary NOTE The USB cable is not included in the package It is sold separately or it may come with your USB device ...

Page 39: ...wise the antenna may be damaged resulting in poor reception Connecting to a Bluetooth Device Your tablet PC can connect and communicate with other Bluetooth enabled devices By default the Bluetooth function is disabled To add a device follow the steps below 1 Tap the arrow icon on the system tray to display hidden icons 2 Tap the Bluetooth icon and select Add a Bluetooth Device ...

Page 40: ...tions EN 40 3 Tap and select the kind of device you want to add 4 Select the device you want to connect Verify the pairing code on the screen of your device and pairing device match then tap Connect to start pairing ...

Page 41: ...ction NOTE Most Bluetooth enabled devices need to be paired with your tablet PC The PIN you enter on the tablet PC must be the same PIN to be entered on the other Bluetooth device Once a partnership has been created connecting to that device again will no longer require entering the PIN To disconnect from the Bluetooth enabled device select the device in the Bluetooth menu and tap Remove device ...

Page 42: ...added either when the network is detected or by manually entering the settings information To connect follow the steps below 1 Tap the wireless network icon on the system tray 2 Available wireless network connections are displayed Tap the desired wireless network 3 Tap Connect Some networks require a network security key or a password ...

Page 43: ...u can see the wireless icon in the Notification area NOTE Wi Fi access requires service from a wireless service provider Contact your service provider for more information Actual wireless connectivity will depend on system configuration Please contact your dealer for more information To disconnect from the wireless network select the network in the wireless in the wireless network list and tap Dis...

Page 44: ... below 1 Insert a valid SIM card into the SIM card slot refer to Installing the SIM Card 2 Tap the wireless network icon on the system tray Then tap Cellular to enable the Internet connection via mobile data network 3 Select the mobile network carrier and tap Connect to establish the connection TIP Check Let Windows keep me connected box to allow the system to automatically connect to this mobile ...

Page 45: ...lize the hardware so that it can operate correctly Use the BIOS Setup Utility to change your tablet start up configuration For example you can change the security and power management routines of your system Starting the BIOS Setup Utility You can enter the BIOS setup utility and press Setup button while the tablet PC is booting that is between the time you turn on the tablet PC and before the Win...

Page 46: ...ding the system date and time Item Description BIOS Information Display the BIOS version detected during boot up System Information Display the CPU name total memory mainboard version compliancy processor type ME FW version and SKU serial number and BIOS UUID System Date Set the system date System Time Set the system time ...

Page 47: ...MT WLAN Bluetooth WWAN and GPS Antenna Switching Configurations 1 Enable disable the device to automatically switch to the external GPS antenna when it is affixed on a docking station 2 Enable disable the device to automatically switch to the external WWAN antenna when it is affixed on a docking station 3 Enable disable the device to automatically switch to the external GPS when it is affixed on a...

Page 48: ... Menu The Boot Menu allows you to configure the boot settings and boot sequence Item Description Boot NumLock State Select the keyboard NumLock state Launch Network PXE OpRom Control the execution of UEFI and Legacy PXE Option Rom Option ROM Messages Set the display mode for Option ROM Intel Rapid Storage Technology Manage the RAID volumes on the Intel RAID Controller Boot Option Priorities Set th...

Page 49: ...N 49 Security Menu The Security Menu allows you to set or change the Administrator and User passwords Item Description Administrator Password Create or change the Administrator password Secure Boot Customize the Secure Boot settings ...

Page 50: ...es for all setup options before leaving the BIOS Setup Menu Item Description Save Changes and Reset Reset the system after saving the changes Discard Changes and Reset Reset the system setup without saving any changes Restore Defaults Restore the default values for all the setup options Boot Override Shortcut to the Windows Boot Manager ...

Page 51: ... performance Actual operating temperature depends on product specifications Avoid placing your tablet PC in a location subject to high humidity extreme temperatures mechanical vibrations direct sunlight or heavy dust Using your device in extreme environments for long periods of time can result in product deterioration and a shortened product life Do not place heavy objects on top of the tablet PC ...

Page 52: ...uchscreen surface Turn off the tablet PC power when cleaning the display Cleaning the display with the power on may cause improper operation Do not use excessive force on the display Avoid placing objects on top of the display as this may cause the glass to break thereby damaging the device Expect a slower response time when using the touchscreen at lower temperatures less than 5 C or 41 F A norma...

Page 53: ... as this can shorten battery charge life or damage the battery If your battery is charged in a cold less than 5 C 41 F or very warm greater than 45 C 113 F environment it is possible that the Battery LED will indicate that the charge has stopped However this does not necessarily mean that your battery is fully charged Read and follow all battery precautions in the Safety section Use only batteries...

Page 54: ...ere the temperature is between 50 F and 86 F 10 C and 30 C To further enhance battery charging and prolong battery life we advise charging the battery nightly where the temperature will remain around 68 F 20 C Charging the battery while the system is fully running will take longer We recommend charging the battery when the system is in hibernation or sleep mode to increase the charging speed Moder...

Page 55: ...e contact your support representative Cleaning the Display Use a soft dry cloth In some cases you can use a small amount of water to remove streaks or smears For difficult display cleaning tasks use a 70 30 mixture of isopropyl alcohol and water Do not use paper products because they can scratch the screen Cleaning the External Power Connector The external power connector may sometimes be exposed ...

Page 56: ...ablet PC and take it with you Use the AC adapter to power the device and charge the battery Hand carry your tablets PC onto an airplane train or bus Do not check it in as luggage If you need to leave your tablet PC in a car store it in the trunk to avoid exposing it to excessive heat When going through airport security do not carry your tablet PC through the magnetic detector the device you walk t...

Page 57: ... Do any indicators light up Do you hear any beeps Detailed descriptions are useful to the service personnel when you need to consult someone for assistance 7 If any problem persists after you follow the instructions in this chapter contact an authorized dealer for help Solving Common Problems Battery Problems The battery does not charge To prevent possible damage to the battery the device does not...

Page 58: ...if you are not getting the usage you need from it To meet ENERGY STAR requirements Wake on LAN is enabled by default If running on battery power this may decrease battery run time To change Wake on LAN settings open the Device Manager Network Adapters and select the LAN device Open the device Properties and select Power Management Disable the Wake on LAN setting by unchecking Allow this device to ...

Page 59: ...hange the color and style of your Windows I changed my display resolution but I see no difference on the screen Select Start Power Restart Nothing happens when I try to use the stylus on my touch screen If you cannot select objects accurately with the stylus you may need to calibrate the touch screen The touch screen doesn t respond after a suspend The touch screen needs a few seconds to work afte...

Page 60: ...ery o Connect the AC adapter Turn on the device by pressing the POWER button Reinstall the battery The Battery LED is a steady orange while the battery is charging Hard disk recovery process on Win10 1 Select Start Setting 2 Select Recovery under Update Security 3 Under Reset this PC Click Get started ...

Page 61: ...h the recovery process NOTE If you see a message as shown below that means the recovery media is not available Insert your Windows installation or recovery media and restart your PC with the media You can also try to change your device s firmware settings change Windows startup settings and more by selecting Settings Update Security Recovery Advanced startup Restart now ...

Page 62: ...OWER button for at least ten seconds release it and then press the POWER button again The device won t turn off 1 Select Start Power Restart 2 If that does not work press Ctrl Alt Del and then select Task Manager 3 If any programs are open use your arrow keys to highlight each one and select End task Repeat this until all programs are closed 4 If that still does not work press and hold the POWER b...

Page 63: ...nducted Susceptibility Radiated Susceptibility ANSI UL 121201 Class I Division 2 6 drop 26 faces IP 66 certified Aluminum magnesium alloy chassis Port covers Sunlight readable display Optional swappable battery technology Operating System Windows 10 11 Pro 64 bit Processors Intel Core i7 1250U 12th Gen Processor with vPro 12M Cache up to 4 7 GHz 2P 8E cores Intel Core i5 1230U 12th Gen Processor w...

Page 64: ... Security Intel vPro Technology per CPU options TPM 2 0 NIST BIOS compliant Stealth mode Night vision mode Optional smart card reader1 2 Optional LF HF RFID NFC reader1 2 Optional UHF RFID NFC reader1 2 I O Ports Thunderbolt 4 x 1 USB 3 2 Gen 2 type C x 1 support DP Audio in out combo jack x 1 microSD card microSDXC x 1 Docking connector 20 pin Pogo x 1 Nano SIM card x 1 DC In jack x 1 Optional US...

Page 65: ...mm L x 150 mm W x 20 5 mm H Weight 0 86 kg Warranty 3 year limited warranty standard NOTE Specifications are subject to change without any prior notice 1 Contact your sales representative for feature availability 2 Mutually exclusive options 3 Tested using the MobileMark 2014 battery life benchmark Results may vary under different situations including hardware configuration software operating cond...

Page 66: ... Increase the separation between the equipment and the receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help Shielded interconnect cables and shielded AC power cable must be employed with this equipment to insure compliance with the pertinent RF emission limits governing th...

Page 67: ...o exceed the emission limits for exposure to radio frequency RF energy set by the Federal Communications Commission of the U S Government The exposure standard for wireless devices employing a unit of measurement is known as the Specific Absorption Rate or SAR The SAR limit set by the FCC is 1 6W kg The FCC has granted an Equipment Authorization for this device with all reported SAR levels evaluat...

Page 68: ...G AND DISPOSAL PLANS IN YOUR AREA CLASS 2 LASER PRODUCT IEC 60825 1 2014 Caution Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposure Wavelength 650nm Beam divergence horizontal 41 vertical 26 5 Pulse duration and repetition rate 16 8mSec Maximum power or energy output 1mW Attention L utilisation des commandes ou r...

Page 69: ...site number 573139 Party site number means that the Factory which manufactured this Fully Rugged Tablet PC model R8 Factory Information Factory Name TWINHEAD INTERNATIONAL CORP Factory Address 31 HUAXI RD DALIAO DISTRICT KAOHSIUNG 831 TW ...

Page 70: ... symbol must be printed visibly legibly and indelibly CAUTION FOR ADAPTER THE TABLET PC IS FOR USE WITH DEDICATED AC ADAPTER BATTERY SAFETY DANGER OF EXPLOSION IF BATTERY IS INCORRECTLY REPLACED REPLACE ONLY WITH THE SAME OR EQUIVALENT TYPE RECOMMENDED BY THE MANUFACTURER DISPOSE OF USED BATTERIES ACCORDING TO THE MANUFACTURER S INSTRUCTIONS CAUTION FOR RJ 45 Optional The RJ 45 jack is not used fo...

Page 71: ...ality of the wireless signal reception When using an AC adapter Place this device in a location close enough to an electrical outlet to accommodate the length of the power cord Operate this device only with the type of power source indicated on the marking label Disconnect the AC adapter from the electrical outlet if the device is not being used for an extended period When cleaning the device Be s...

Page 72: ...ttery in an extremely high temperature surrounding environment that can result in an explosion or the leakage of flammable liquid or gas A battery subjected to extremely low air pressure that may result in an explosion or the leakage of flammable liquid or gas The equipment power supply cord shall be connected to a socket outlet with earthing connection ...

Page 73: ... Type SY System complete machine Second Date Code Year unit digit Last digit of the calendar year Example 2010 0 2015 5 Third Date Code Week Week of the calendar year Example January 1 1 January 8 2 Fourth Date Code Origin 0 Main Factory Twinhead International Corp Fifth Date Code Year tens digit Tens digit of the calendar year Example 2010 1 2023 2 Sixth Date Code Serial number Unique 5 character...