Owner’s Manual – Solar Water Heaters
29
H3165 029664 Rev. B
Warranty Conditions:
The warranty only applies to the water heater
itself and the components supplied with the
water heater by Dux. The warranty does
not cover components supplied by others,
including the installer.
The extended tank failure warranty does not
apply if the water heater has been connected
to a water supply where the Total Dissolved
Solids content is greater than 2500 mg/L.
The Extended Solar Collectors Failure
Warranty does not apply in areas where
the Saturation Index is below -1.0 or above
+0.80.
These warranties do not apply to defects
that are a result of, without limitation, the
following:
• failure to install the water heater
in accordance with the installation
instructions or statutory requirements;
• faulty plumbing or water supply including
excessive pressure;
• faulty power supply;
• use of the water heater in a manner
contrary to this manual or other
instructions provided by Dux;
• alterations or repair of the water heater
other than by an accredited and licensed
service agent or technician;
• accidental damage or abuse.
If the water heater is installed in a position
that does not comply with the installation
instructions or statutory requirements,
then this warranty does not cover major
dismantling or removal of cupboards, doors,
walls or special equipment and/or excessive
labour, at the determination of Dux, to make
the water heater accessible for repair or
replacement.
Where the Dux water heater is located outside
the metropolitan area of a capital city and is
more than 100 km from a Dux office or Dux
agent, the owner will be responsible under the
warranty for paying the costs of transporting
the water heater and/or any component in the
water heater to and from an approved Dux
agent or Dux office (including any insurance
associated with that transport), or paying the
travelling time of an approved Dux agent to
and from the owner's premises.
Commencement of Warranty:
The warranty period commences from
the date of installation of the water heater.
Where proof of the date of installation is not
available, the warranty period commences
on the date of manufacture of the water
heater. This is shown on the compliance
plate on the outside of the water heater.
The replacement of the water heater, or a
component of it, under this warranty does not
change the warranty commencement date.
The original commencement date continues
to apply.
Warranty
