MATRIX OF CAPABILITIES:
The maximum number of TILE’s on any one monitor is 5. Below is the breakdown of maximum individual TILE types at any one
time:
Maximum desktop shares: 3
Maximum photos casted: 5
Maximum videos casted: 4
Maximum YouTube videos casted: 4
Maximum mirrored iOS devices: 1
Maximum mirrored Android devices: 2
TROUBLESHOOTING:
Q: Mobile device cannot see TILE?
A: Verify you are on the same network as TILE and verify you have Bluetooth turned on
Q: Where do I change the TILE’s name?
A: Go to TILE settings and click admin credentials
Q: I lost my admin password?
A: Factory reset the TILE by pressing the reset button with a pin on the left side of device
Q: Why are my TILE’s transparent?
A: Verify that alpha blending is not turned on (TILE control
→
three dot menu button in top right
→
alpha blending)
Q: Can I mute the HDMI input from my TILE app?
A: Go to TILE control
→
three dot menu button in top right
→
mute primary video
Q: Why do I need to turn on Bluetooth during mobile app install?
A: We use mobile Bluetooth for TILE discovery
Summary of Contents for TILE
Page 1: ...U S E R M A N U A L ...
