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Plasmaimage™ Repair Procedure:
DWIN Electronics will, at its option, either repair or replace the defect, or replace
the defective product or part thereof at no charge to the owner for parts and
labor covered by this limited warranty. This limited warranty does not include
in-home service.
In the case DWIN Electronics’ decides that the product requires factory service,
you must obtain a return merchandise authorization.
You are responsible for shipping charges incurred in getting your product to
the factory. We will pay the return shipping charges (ground carrier) if the repairs
are covered by warranty. Please save the original shipping materials. A charge
will be made for additional shipping materials.
If a unit is examined which is not in need of repair, DWIN Electronics will charge
a diagnostic fee for the examination of the video product and return shipping via
ground carrier.
All requests for factory service and/or return merchandise authorization should
be forwarded to:
SERVICE DEPARTMENT
DWIN Electronics, Inc.
710 North Mariposa Street, Burbank CA 91506
Tel:
( 818 ) 239–1500 Ext 106
Fax:
( 818 ) 239–1506
E-mail:
techsupport@dwin.com
NOTE: You will need to present the original bill of sale to establish the
date of purchase.
Limited Warranty – Projector Lamps
DuoVision
™
lamps are rated for up to 2,000 hours of use during which the lamp
brightness may drop to 50 percent of the original brightness.
Actual projector lamp service life varies greatly depending upon several factors
such as duration of each projector session, frequency of on/off switching, environ-
mental conditions, presence of adequate projector ventilation, etc. The specified
2000 hour lamp life rating is not guaranteed in any way.
DWIN warrants its projector lamps for 90 days from the original date of con-
sumer purchase.
DWIN Electronics shall not be liable or in any way responsible for any incidental
or consequential damages of any kind.
This warranty covers all defects in lamp material and workmanship for 90 days
from the date of lamp or projector purchase with the following specific exceptions.
These are:
• damage caused by improper installation or adjustment;
• damage caused by accident, unreasonable use or neglect, specifically if the
projector is overheated due to an improperly ventilated cabinet or secondary
enclosure;
Summary of Contents for DuoVision
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